Home Care Frequently Asked Questions for Home Instead Richmond, Surrey & North Delta

Home Instead^® offers customized senior home care services, from Alzheimer’s and Dementia care to help around the home, so older adults can stay safe at home.

Whether you need someone a few hours per week or 24-hour care, Home Instead can assist.

Some additional services include:

• Elder care
• Chronic illness care (Specialized Arthritis Care, Diabetes Care)
• Home care assistance
• In-home care
• End-of-life care

Home Instead Richmond, BC is constantly searching for talented and compassionate Care Pros to enhance the lives of seniors and their families. We search for people who are engaging, caring, and empathetic individuals for this role.

After a candidate completes the employment application, there is a multi-step interview process plus a drug screening and background check prior to joining the Home Instead team.

Upon hire, a team member will receive on-the-job training starting with orientation to learn all about how to care for an aging adult and their family.

As part of the hiring process, all team members at Home Instead Richmond, BC undergo Care Pro Orientation to learn about caring for seniors and their families.

In addition to orientation, all staff receive training in, and must demonstrate mastery of, providing care for our aging loved ones. This includes the aging process, safety of caregivers and clients, and how to build a relationship with clients.

Staff receive training for all aspects of their expected role including how to be the eyes and ears for the family of our clients. Specialized care training, such as Alzheimer's care, is taught to ensure a full understanding of the necessary aspects of providing exceptional care for these individuals.

Home care services let people flourish in the everyday life they already know and love – while getting a little help to stay independent and mobile. With in-home care provided by Home Instead Richmond, BC, care is personalized to the needs of the individual.

Home is familiar. Home is comfortable and provides a sense of security. As a senior ages, being in a place that is familiar to continue daily routines is very beneficial, especially for progressive memory conditions like Dementia.

Another benefit of home care is the dedicated Care Pro providing one-on-one care in a well-known environment. Care Pros promote independence and companionship while reducing the risk of falls and providing family with peace of mind knowing their loved one is safe.

Home Instead provides personalized care, support and education to help enhance the lives of aging adults and their families. Home Instead strives to partner with each client and his or her family members to help meet that individual’s needs.

What sets us apart are our foundational principles including the principle of relationship before task and determination to provide superior quality service. Coupled with our culture, commitment to our clients and team members, Home Instead Richmond, BC is committed to keeping seniors and people with chronic conditions safe and comfortable in a familiar environment where they can live with dignity as they age.

Providing care to an aging adult is just as important as supporting the family. Home Instead Richmond, BC understands that caring for an aging adult is a team approach. It requires communication with both the senior and their family.

Home Instead provides emotional support as well as respite support for family members. Our team provides family with peace of mind knowing that a loved one is well taken care of.

As part of the hiring process, all team members at Home Instead Richmond, BC undergo Care Pro Orientation to learn about caring for seniors and their families.

In addition to orientation, all staff receive training in, and must demonstrate mastery of, providing care for our aging loved ones. This includes the aging process, safety of caregivers and clients, and how to build a relationship with clients.

Staff receive training in all aspects of their expected role including, how to be the eyes and ears for the family of our clients. Specialized care training is taught to ensure a full understanding of the necessary aspects of providing exceptional care for these individuals.

As a Home Instead Richmond, BC Care Professional, your primary job is to help seniors age with dignity and grace in the comfort of their own homes.

If you are a compassionate and reliable person who is passionate about helping seniors and aging adults, we encourage you to apply.

Additional primary job responsibilities can include:

• Personal care
• Light housekeeping and meal preparation
• Remind people to take their medication
• Remind people to attend scheduled appointments
• Provide companionship and conversation
• Run errands

At Home Instead Richmond, BC, we offer a variety of shifts and schedules. Based on our client’s needs and your availability, we work to create favorable schedules for all involved.

Care Professionals are the heart of our business, and we want each Care Pro of Home Instead Richmond, BC to have consistent and positive experiences.

In addition to onboarding and on-the-job trainings, we ensure our team members have mentors and a strong foundation to support them daily.

From monthly recognition programs to annual performance reviews, Home Instead invests in the well-being and long-term engagement of all Care Pros.

As an employee of Home Instead Richmond, BC, benefits are offered and may vary with the number of hours worked.

Some of the benefits that have been offered to employees include:

• Competitive pay
• Paid vacation and time off
• Paid, on-the-job training
• Wide variety of work shifts and schedules 

Our team looks forward to discussing the additional benefits of becoming a Care Pro with you!

To be a Care Professional at Home Instead Richmond, BC, you will receive all the on-the-job training to be a successful Care Pro.

Our requirements include having the ability to communicate with clients in a friendly manner and the ability to care for others with dignity and respect.

Other requirements may be required however no prior experience is typically necessary!