"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Your Home Instead Senior Care in Etobicoke possess a heartfelt desire to work with seniors in the Etobicoke area including Bloor West Village & West Toronto. It's the reason why they were chosen to serve seniors and their families.
When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
It's that simple. This is all we do and because the home care services your loved one or friend needs must come from someone you trust locally, Home Instead Senior Care office is passionate about exceeding the needs of the elderly in our community. We're not a giant corporation run from the top down - we're a community-based, friendly and responsive office right here in Etobicoke.
Call our Home Care specialists at (416) 239-2200 and they can schedule a complimentary in-home visit to discuss your needs and answer all of your questions
Today, many relationships are formed daily through
CAREGivers who provide home care help to clients and their families who desire assistance with activities that used to be simple. Tasks like grabbing a can of soup from the top shelf, opening the mail, reading a book, folding laundry, tying shoelaces or scrapbooking family history are not as easy as they used to be for many seniors.
As a Registered Nurse, Belinda has a strong focus in Gerontology and is
committed to allowing our aging community to be treated with dignity and
empathy while preserving a person’s independence and self-respect. In
her role Belinda's responsibilities are focused on delivery of service and
ensuring top quality care for our clients. Her nursing background is a
highly valuable asset when assisting clients and their families to
develop the right Care Plan for their specific needs. Belinda evaluates
the Care Plan with the Care Team, the client and the family to ensure
delivery of high quality care and client satisfaction.
In his role, Dan Gallagher lets healthcare
professionals in the Etobicoke and Mississauga area know about Home Instead Senior Care
Services and helps families find immediate care in emergency situations.
He will responsible for connecting Home Instead Senior Care
in the Etobicoke and Mississauga communities. Dan was selected because of his keen
interest in seniors and his desire to help them maintain their independent
lifestyle. Dan will be out in the Etobicoke and Mississauga communities working with our
community partners presenting our public education programs and sharing
how Home Instead can help seniors and their families. Dan will also be
involved in the community supporting non profit and other organizations
that serve seniors.
Paul grew up in the westend and is grateful to now be able support his community. His career with Home Instead has given him the opportunity to connect with the vast amount of resources that exist to family CAREGivers and their senior loved ones, including those provided by Home Instead Senior Care. He is a good listener and will do his best to understand your unique needs and present you with only the very best of options. His goal is return family caregivers to the role of spouses, sons and daughters and seniors to higher quality of life, by ensuring that your CAREGiver and solutions are "best-fit".
As the Care Consultation Specialist, Cara meets with families and clients, listens to their concerns and needs and presents options for care based on her expertise. She works with the client and the family to develop an individualized Care Plan. She ensures that clients are best matched with compatible CAREGivers to receive the highest standard of care. Cara maintains personal, ongoing communication with the client and their family, as well as their CAREGiver, to achieve and maintain this goal. Cara has a background in Registered Massage Therapy, business and sales. She currently assists her aging parents, helping them to overcome daily challenges. Her experience and skills allow to her to better understand the needs of the client and their family. In her spare time, Cara is an Officer in the Canadian Forces Reserves working with the Cadet Instructors Cadre.
As the Client Care Coordinator, Diane’s focus is Quality Assurance. She ensures that the client is receiving the highest standard of care. By working with the client and their family, as well as the CAREGiver, she ensures the communication is always open to achieve and maintain that goal. Diane has a background working in elder care in a physical rehabilitation role. As well, caring for her father who lived with Alzheimer’s Disease and later was in palliative care has given Diane a very personal approach to her role.
Marie worked in the Service Coordinator role for 3 years and accordingly, knows the importance of building
solid relationships with both clients and CAREGivers. Also, with an
educational background in Psychology and Social Service work, as well as her
experience caring for seniors in her community, Marie is able to better
understand the needs of a loved one and their family members. In order to ensure that our clients receive quality care, Marie will focus on listening to the needs of our CAREGivers and supporting their ongoing growth and development through such pursuits as Home Instead Education.
Born and raised in a small farm town outside of Windsor, Mackenzie first moved to Toronto when she was accepted into the University of Toronto and Sheridan College. After graduating, she also earned a Bachelor of Education from the University of Windsor. Now that she’s back in Toronto, she’s extremely pleased to be working as our Service Coordinator and a part-time tutor and teacher because she is able to help improve the lives of our community’s children and seniors. Mackenzie is always looking for the best CAREGiver for our clients and is more than happy to make any adjustments to existing schedules. She can be reached in the office from Sunday through to Thursday and will be working to impose one of her and her teammates core beliefs; providing service excellence!
Kim grew up on a small farm just 2 hours outside of Etobicoke. She went on to pursue a degree in Criminal Justice and Public Policy and then thereafter, post graduate studies in Human Resource Management. She currently holds a CHRP designation ( Certified Human Resource) which will aid her well, in this particular role. Amongst other things, Kim will focus he efforts on sourcing out, interviewing and hiring only the best CAREGivers in the community. She will ensure our roster reflects the diversity required to meet the unique compatibility needs of our clients. Kim loves that she is in a position to help seniors and the value in involves as she has seen her own parents care for her grandparents.
As a Nurse specializing in Geriatric care Cassandra has a passion for
our ageing community. Cassandra will
focus on building a plan of care for your loved one that best suits
their changing needs. Regular
quality visits allow her to work first hand with your CAREGiver to
provide support and coaching to ensure your loved maintains the best
quality care possible. Cassandra was a CAREGiver for many years for her
own grandparents who suffered from Alzheimer’s and
diabetes and understands first-hand the challenges of balancing life
with the care of a loved one at home. This enthusiastic young woman will
be a great resource for you and your family.
Patricia is a new graduate who has worked in the customer service industry for years, as a server, while she was studying in Sudbury, ON. She started working closely with seniors when she was just 16 years old and hasn’t stopped since. She has a diploma in Activation Co-ordinator/Gerontology and a degree in Gerontology, which both provided her with a specialized knowledge in meaningful therapeutic programs to enhance the quality of life for older adults as well as specialized knowledge in the field of aging. She is excited to be a part of the Home Instead Senior Care team because she gets to work in an environment where she can help provide care to those who need it and because she gets to do what she loves! As the team's ReCharge Service Coordinator, she is happy to assist our ReCharge clients with all of their scheduling needs.
Erica recognizes the importance and value of providing high-quality client service excellence to our CAREGivers and most importantly our clients. Erica has acquired several years of healthcare experience working within a facility setting as well as within the homecare environment. Her ability to multi-task and demonstrate compassion and understanding is her prime focus in order to develop and maintain great relationships with both our clients and CAREGivers. She has an extensive background providing assistance to homecare agencies with their operational and business needs; she is available to assist you after hours.
As the Community Services Representative for Etobicoke, Grayson manages outreach and partnerships in our community. He is connected to the exclusive needs of seniors having spent many years working within this industry and he looks forward to the opportunity to elevate our seniors’ quality of life by working at Home Instead. He brings with him comprehensive knowledge and has a passion for helping others. He will collaborate with our community partners presenting our public education programs and sharing the many services Home Instead offers to seniors and their families. Grayson will also be involved in the community supporting non-profit and other organizations.
Born in the Philippines, Grace has called Canada her home for most of her life. She has a long history of employment in administrative and service related jobs, but more relevantly she has previously served seniors in the Long Term Care field. Having previously worked in the private sector she understands the needs and CAREGivers and clients and will work to ensuring the satisfaction of both. She is family oriented and socially outgoing and undoubtedly, you will find her engaging as well. In her role, she will work towards ensuring that clients are matched with CAREGivers that are compatible with them and the clients and vice versa and accordingly, she will strive to provide service excellence.
Anita graduated from York University with a B.A. in Anthropology and Sheridan College with a Business diploma. Her studies covered health and society from a variety of perspectives, including aging populations. This was the beginning of a growing passion to work in an environment that proved to better the standards and quality of our communities. After years of working in accounting and administration Anita decided to pursue her passion once again by volunteering at a long term care facility. Now working with Home Instead Senior Care, Anita feels she is finally able to express compassion, while utilizing the skills she has collected in administrative rolls over the years. He major focus as Office Coordinator will be to provide outstanding support to our CAREgivers, to ensure that our clients in turn receive the highest level of compassionate care that Home Instead Senior Care provides
As the Education Coordinator, Jennifer believes that the best way to
improve the quality of life for seniors receiving our care, is to ensure
that our CAREGivers and office staff, (as well as interested community
members), receive high quality, practical training on an ongoing basis.
Jennifer's prior work experience with Home Instead Senior Care is as a
CAREGiver and Client Care Coordinator. She has additional work
experience in rehabilitation and health education and achieved two
science related degrees (Physiotherapy and Kinesiology). Her work and
educational experience combine to make her an advocate and valuable
educational resource for seniors and the individuals caring for them.
Ramona Sabau has recently joined the Home Instead team as Office Manager. Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead Senior Care team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.
As Administrative Manager, Shelley is focused on client and CAREGiver
satisfaction. She is instrumental in managing the payroll function,
accounting services and client invoicing. Her previous work experience
in the legal field has served her well in overseeing the day-to-day
challenges of office management. Shelley is committed to providing the
highest possible standard of service to both clients and staff alike.
"The harder I work the more I have of it" is a philosophy that Ray identifies with, and which he indicates, inspires him to grow. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He subsequently, furthered his skills by successfully completing courses in accounting and payroll administration. During those years that we worked for various companies providing accounting services, he also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead Senior Care, and in his own unique way, will support the business and provide service excellence.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.