Yegana quickly masters her duties. She is dependable and diligent, with an inquiring mind and the ability to identify and troubleshoot problems as they occur. Invariably, she is pleasant, a quick study, intelligent and keen.
—Barry H, Mount Sinai
Yegana, a third year nursing student, has only been with Home Instead since the new year and in a short period of time has become one of our most notable and acclaimed CAREGivers.
Building trust, the first step in establishing a successful client/CAREGiver relationship, can be challenging, undeniably so when the care is required for two clients who both have Schizophrenia. Characterized by a disconnect for reality, distrust and reclusiveness, Yegana has overcome obstacles to return their lives to a heightened normalcy. She employed creative measures (posed as a cleaner) to ensure that her role is not “in doing” but in teaching them to do for themselves. She is their advocate, discretely monitoring medications and conscious not to violate their privacy; she works to ensure proper nutrition and engages them in activities of daily living. And when Yegana discovered that one of these clients loved art and music she took the lead to play them some music using her phone, as their own television and radio did not work. Her “soft skills” are awesome; she was even a shoulder to cry on when their mother passed a way, sharing her heart and providing comfort and solace. There are no limits to her caregiving ability.
These few words don’t do Yegana justice because the stories of her successes are endless. She is a true professional and in the years to come will be a great asset to the nursing profession.
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