"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
I started working with Home Instead Senior Care in November 2004
as a CAREGiver. I joined the office team in July 2006. At first it was
difficult, as the move resulted in giving up my longstanding clients and
the relationships we had developed. However, working in the office
allows me to help our CAREGivers build new and meaningful client
relationships of their own. Also, I now have exposure to all of our
clients and their families and I continue to enjoy building
relationships with them. In addition to general office management, I
provide support to all of our other team members as required. Prior to
working with Home Instead, I worked as a dental office manager in
Oakville. I am a mother to three amazing young adults. To me, it’s all
about family and being there for one another.
I joined Home Instead Senior Care in 2013 and was immediately
impressed with the warm and welcoming atmosphere throughout the
organization. It was very apparent that this was a team extremely
dedicated to helping seniors in difficult circumstances by showing
compassion, practicality and integrity. As the head of scheduling, it
is always my goal to match every client with the right CAREGiver in
order to meet their needs. Prior to working for Home Instead Senior
Care, I was employed as a medical administrative assistant to a family
doctor for 34 years until he retired. I thoroughly enjoyed my job and
found helping the patients to be very rewarding. Thankfully, I find the
same satisfaction working with our clients and CAREGivers here at Home
Instead. I have been married to my husband, Terry, for 36 years and
together we have three sons.
I have been with Home Instead Senior Care since 2010. As the
Client Care Coordinator, I enjoy meeting with clients and their families
to help arrange the care they require. I have always had a connection
with seniors and enjoy listening to their stories, as I was fortunate
enough to be very close with my grandparents. I have personal experience
dealing with Alzheimer’s and have seen first hand how it can impact a
family. I am a strong advocate of keeping family close and together.
With my educational background in social studies and palliative care, I
truly enjoy being able to help others in any way possible. I was born
and raised in Waterloo. My husband and I have twin, adult sons.
After spending 25 years in customer service in both England &
Canada, I joined Home Instead Senior Care in 2011 as a CAREGiver.
Immediately, I was matched with some amazing clients with whom I created
a very strong bond. It was over this period of time that I realized
this was the profession I should have been in right from the beginning.
Soon after, I was offered the position of Recruitment & Engagement
Coordinator, a job I truly enjoy. My prior experience as a CAREGiver
gives me meaningful insight into what our amazing CAREGivers do each
day. It also enables me to provide valuable support to them based on
their individual situations.I was born and raised in England. At
the young age of 21, I moved to Cape Town, South Africa, where I met my
Husband, also an English expat. We married in 1996 and moved to
Ontario. Together we have 2 children in their early teenage years that
keep us very busy with their horseback riding & soccer. Life is
busy, but I wouldn’t change a thing!
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Each Home Instead Senior Care franchise is independently owned and operated.