"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
I started working with Home Instead Senior Care in November 2004
as a CAREGiver. I joined the office team in July 2006. At first it was
difficult, as the move resulted in giving up my longstanding clients and
the relationships we had developed. However, working in the office
allows me to help our CAREGivers build new and meaningful client
relationships of their own. Also, I now have exposure to all of our
clients and their families and I continue to enjoy building
relationships with them. In addition to general office management, I
provide support to all of our other team members as required. Prior to
working with Home Instead, I worked as a dental office manager in
Oakville. I am a mother to three amazing young adults. To me, it’s all
about family and being there for one another.
I joined Home Instead Senior Care in 2013 and was immediately
impressed with the warm and welcoming atmosphere throughout the
organization. It was very apparent that this was a team extremely
dedicated to helping seniors in difficult circumstances by showing
compassion, practicality and integrity. As the head of scheduling, it
is always my goal to match every client with the right CAREGiver in
order to meet their needs. Prior to working for Home Instead Senior
Care, I was employed as a medical administrative assistant to a family
doctor for 34 years until he retired. I thoroughly enjoyed my job and
found helping the patients to be very rewarding. Thankfully, I find the
same satisfaction working with our clients and CAREGivers here at Home
Instead. I have been married to my husband, Terry, for 36 years and
together we have three sons.
I joined Home Instead Senior Care in 2017. As the Recruitment & Engagement Coordinator, I enjoy recruiting CAREGivers who are looking for a rewarding career helping our seniors, while providing “peace of mind” reassurance to their families. I also have the pleasure of interacting with our many CAREGivers on a daily basis, and I am dedicated to the continuous improvement of the “CAREGiver Experience” Home Instead provides to its employees. An important part of my role is to work alongside our other team members to best match CAREGivers to our clients, whilst also maintaining the quality of our services being provided. After working several years abroad in the cruise industry, I decided to return to Waterloo in order to be closer to my family. I have also previously worked for another community organization that provided support to local seniors. Having grandparents who received assistance prior to entering assisted living facilities, I understand the important role that our CAREGivers fulfill in supporting both family and loved ones caring for a senior. I was born and raised in Waterloo, where much of my family currently resides.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.