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serves Ottawa, Kanata, Nepean, Orleans, Rockliffe, Alta Vista, New Edinburgh, Manor Park, Stittsville, Barrhaven, Manotick, Sandy Hill, Hunt Club, Vanier, Richmond, Carleton Place, Gloucester, Kemptville
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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Ottawa

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (613) 434-1716 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Lisa C., Recruitment and Retention

Lisa C., Recruitment and Retention

Lisa, a PSW, joined the Home Instead team in April of 2010 after over 20 years in the health care field. As advocate for our CAREGivers, she will mentor them from initial interview through the various stages of training. ​


Brent - Business Development Manager

Brent - Business Development Manager

​Brent meets with clients and community partners to ensure the service we provide is up to Home Instead standards. 


Shaun - Office Manager

Shaun - Office Manager

​Shaun is the first point of contact for new client inquiries and works with the office team to ensure service meets client expectations. 


Lesley D.P., Office Assistant

Lesley D.P., Office Assistant

​Lesley manages the CAREGiver hours and the time reporting system that supports them. She also manages scheduling for existing clients and is the first point of contact for invoice questions. CAREGivers should call her to discuss payroll questions or changes to schedules due to change in availability, holidays, service changes, etc.. 


Kathy D., After Hours Staffing Queen

Kathy D., After Hours Staffing Queen

​After Hours Staffing Queen Kathy has the unenviable task of dealing with calls after 5:00pm. Staffing is always a stressful role, particularly after 5:00pm.


Lesley Sullivan: Owner

Lesley Sullivan: Owner

​As owner, Lesley has been involved in all decisions pertaining to the business. Client and CAREGivers may call Lesley for any questions on invoices or payroll. Lesley is also prime on promotional ideas, such as Be a Santa to a Senior.


Mark Sullivan: Owner

Mark Sullivan: Owner

​As owner, Mark remains involved in all decisions pertaining to the business. Mark is regularly out of the office visiting community contacts, clients and CAREGivers.


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