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serves Victoria, Oak Bay, Gordon Head, Royal Oak, Cordova Bay, Saanichton, North Saanich, Sidney, Brentwood Bay, Esquimalt, View Royal, Colwood, Langford, Metchosin, Westshore & Sooke.
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Our Team

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At Your Service 24/7 in Victoria, BC

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (250) 382-6565 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSM to serve your family's senior loved one with compassion and devotion.

Meet Our Friendly Team

Alistair Hicks

Alistair Hicks.jpgAs a husband and a father to three children, the family is incredibly important to Alistair. It’s one of the reasons he joined Home Instead Senior Care, working first in Japan to help expand the franchise, then in Eastern Canada. 

He established Home Instead Senior Care® of Victoria over 12 years ago. Today, Alistair leads a large, dynamic team who are dedicated to helping seniors live independently at home.

Allen Reed

Allen Reed.jpgAllen gets around.  He grew up in Texas (you can tell by his accent) and then lived in Manhattan, New York for 20 years prior to arriving in Victoria last year. He has worked as both Human Resources and Operations Manager throughout North America. 

Allen joined Home Instead in January 2016, where he is enjoying the Home Instead focus on caring and making a difference in people’s lives. Around the office, he is known for his wide variety of skills, helpful disposition, and his great coffee. 

On the weekends, Allen enjoys cycling, waterfalls, antiques, the ocean, and the people of the west coast.

Caitlin Campbell

Caitlin Campbell 2.jpgCaitlin was born in Inuvik, NWT.  She lived in various locations around Western Canada and she is pleased to call Greater Victoria home for more than ten years. She graduated from the Practical Nursing program at Camosun College in 2009 after which she went to work in the home care services field. She is excited to join the Home Instead Senior Care team as your Client Care Coordinator.

When not in the office, Caitlin enjoys spending time with her husband and young daughter, playing volleyball, and getting outside for a hike.

Lorraine Stevens

Lorraine Stevens 2.jpgLorraine grew up in Victoria’s Gordon head area. She has always loved seniors and has spent the last 20+ years working with them. She’s delighted to join Home Instead Senior Care to bring her knowledge and experience to the Service Coordinator role.

Lorraine likes to spend her free time hanging out with her family walking, hiking, and beachcombing.

Clayton Basi

Clayton Basi (sized).jpgClayton was born in Victoria and has enjoyed living on Vancouver Island his whole life. He has a passion for communication and enjoys meeting and connecting with new people. Clayton graduated from the Professional Communication program at Royal Roads University in 2014 and has worked a variety of jobs since graduating. Clayton is excited to be joining the company as our Home Care Consultant and is looking forward to working as a part of our team.
In his spare time Clayton enjoys music, reading, traveling the island, and experiencing the outdoors.

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