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serves Victoria, Oak Bay, Gordon Head, Royal Oak, Cordova Bay, Saanichton, North Saanich, Sidney, Brentwood Bay, Esquimalt, View Royal, Colwood, Langford, Metchosin, Westshore & Sooke.
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Careers

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​​​​​​​​Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the current job opportunities in Greater Victoria. To take the next steps in contacting us, please click the 'Employment Inquiry' button for the job posting of your choice.

Current Job Openings​​

Part-time to Full-time CAREGiver™​​​

1595 McKenzie Ave Suite 222
Victoria, BC V8N 1A4
Serving Victoria, Oak Bay, Gordon Head, Royal Oak, Cordova Bay, Saanichton, North Saanich, Sidney, Brentwood Bay, Esquimalt, View Royal, Colwood, Langford, Metchosin, Westshore & Sooke.

CAREGiver

Job Details

CAREGiver
 
Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.
 
Duties include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer’s Care
 
*No previous experience necessary – skills training provided by Home Instead Senior Care*
 
Requirements to be a CAREGiver:
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, a vulnerable sector check, 3 professional and personal references
  • Possess a valid driver’s license is an asset, but not essential. Driver’s abstract is required.
  • Possess a vehicle with valid auto insurance is an asset but not essential.
We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com

Each Home Instead franchise is independently owned and operated.

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Office Coordinator

Job Details

Office Coordinator

Home Instead Senior Care is looking for a well-organized individual to join who is experienced with prioritizing and managing office needs with a high focus on quality. The position requires excellent communication skills, excellent computer skills (Word, Excel, database), a history of thriving in a fast-paced environment and previous experience working in a team setting.

We offer a competitive wage, benefits, and professional on-going training.

We look forward to learning how your experience can aid us on our mission to enhance the lives of aging adults and their families.
____________________________________________________________________________

Office Coordinator Job Description

The Office Coordinator is expected to perform a variety of clerical, answer phones, complete administrative duties (which may include assistance with accounts payable and accounts receivable) and support other staff members in our quest to provide the highest quality service to clients.

Primary Responsibilities:                                                                              

  • Reflect the core values and standards of Home Instead Senior Care and our culture of caring with family like support.
  • Handle office responsibilities to allow a full time networking efforts, which is critical in continually building the business
  • Handle all client contacts in a friendly, warm and professional manner including:
    • Greet and welcome each visitor, determining their purpose and direct to the appropriate staff member.
    • Answer each incoming calls
    • Distribute incoming calls to the appropriate staff members
    • Field new client inquiries over the phone
    • Schedule care consultations
  • Assist with hiring process for new CAREGiversSM, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.
  • Assist with billing processing, including client invoices and CAREGiver payroll
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate
  • Assist with stuffing and mailing client invoices and CAREGiver payroll
  • Organize and distribute the daily mail according to prior instructions
  • Maintain all office files (client, CAREGivers etc.). 
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers

Secondary Responsibilities: 

  • Assist with making reference calls on prospective CAREGivers in a timely manner
  • Participate in office meetings & quarterly CAREGiver meetings
  • Order and stock all office supplies including postage, fax, credit card and copy machine

Education/Experience Requirements:

  • High school graduation or the equivalent
  • 3-5 years of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver’s license & required auto insurance

Knowledge, Skills and Abilities:

  • Understand and uphold the policies and procedures established by Home Instead Senior Care. 
  • Demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Can work independently, maintain confidentiality of information and meet deadlines
  • Knowledge of the senior care industry
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Can organize and prioritize daily, monthly and yearly work
  • Able to establish good working relationships with management, colleagues, franchise owners and their staff
  • Can sit at a desk and listen effectively for long periods of time on the telephone
  • Present a professional appearance and demeanor
  • Be able to operate office equipment 
  • Be patient and congenial on the telephone 
  • Must have computer skills and be proficient in Word and Excel
  • Able to work evenings or weekends as required
  • Perform duties in a professional office setting

Please note, while we would like to connect with everyone interested in this position, only applicants chosen for interviews will be contacted.

Home Instead Senior Care® provides in-home personalized care, support and education to help enhance the lives of aging adults and their families right here in Victoria, BC. At Home Instead Senior Care, it’s relationship before task, while striving to provide superior quality service.


 

Each Home Instead franchise is independently owned and operated.

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