"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
After working 26 years in the concrete manufacturing industry Shelagh decided to pursue her passion for helping seniors and joined the Home Instead team as part-time caregiver. Late 2017 she quit and joined the Home Instead team full-time as Client Care Coordinator. She brings with her a strong sales background, customer service focus and a real passion for helping others.
When she is not working, Shelagh loves to walk with her constant companion Paprika and hang out with her other four legged friends Teddy & Sherman (cats). She also likes cooking, baking and gardening.
A recent graduate of the Health Care Aide program, Rico has a goal of becoming a RN. He has experience caring for seniors with a variety of physical, cognitive and emotional challenges. Rico has very good communication skills which he uses to fulfill his roll as our CAREGiver scheduler and enjoy's listening to seniors share their life stories. He has a good sense of humour and enjoys cooking and hiking.
As the staff coordinator, Emilia ensures all clients are booked for service at the appropriate times. She coordinates schedules according to the convenience of the client and availability of CAREGivers. Emilia is meticulous in selecting CAREGivers that will be appropriately matched to the clients’ needs. Her upbeat demeanour and positive attitude are contagious.
Emilia works hard to build relationships with our clients to ensure their needs are being met. Her responsiveness and attention to detail has made her an essential member of the Home Instead Senior Care team. Emilia is an extremely kind, caring and dedicated individual.
She enjoys spending her free time with as many sporting events as possible and has a huge network of friends. Her amazing organizational skills allow her to coordinate our CAREGiver and client schedules with ease and efficiency.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.