CAREGiver of the Month

​​ ​Home Instead Caregiver

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A tradition of great caregiving means that we take care of our own as well as we take care you and your family. 

Home Instead, Inc. recognizes regional CAREGivers of the Year and one special CAREGiver who shows exceptional dedication is the recipient of the national award — The Mary Steibel CAREGiverSM of the Year Award.

This program inspires CAREGivers to strive for excellence. It creates a sense of pride and rewards their hard work, compassionate care and service to others.

​To view our CAREGivers of the Year, click here​!

September CAREGiver of the Month - Tamlyn

September CAREGiver of the Month - Tamlyn

​There are times when we wonder where  our next caregivers will come from.  In the news in  the last month, we heard that seniors now officially out number children.   Also by 2021 the senior population will rise to 20 % of the overall population.  When Tamlyn applied, I noted that she is the same age as my son.  I know, I know that is hard to believe seeing I am only 29!!  At that  time I wondered, could she possibly have the commitment, reliability and maturity  to do this work?We knew we would need to provide her with a lot of support. 

Early  in  Tamlyn’s  employment,  the  Wilson’s  came  to  us  to  request  overnight  care  for  their  parents.  Their mom was palliative and their dad was her caregiver and becoming worn down from lack of sleep.   With this request, we knew the family needed to have full confidence in us,  that we can meet the needs of their mom as well as form the connection with their dad, as it is always hard for families to turn over care  to  someone  they  don’t  know.    Tamlyn  went  for  the  first  overnight  and  they  hit  it  off  right  away.   Tamlyn was attentive to Mrs. Wilson’s needs and Mr. Wilson who was a pilot in the war, hit it off with Tamlyn who was working towards her pilot’s license. 

Shortly after this, we received a call from another family requesting around the clock care for their Aunt with  advanced  dementia  in  her  long  term  care  facility.    This  client  was  not  sleeping  and  becoming increasingly  agitated  with  staff.    We  were  all  amazed  with  Tamlyn’s  very  cheery  sounding  overnight reports  that  went  like  this...“Evelyn  had  a  rough  night.  She  didn’t  want  to  sleep  in  her  bed  so  they tried her recliner, but then found she wasn’t comfortable, so tried the bed again.  That wasn’t working and she then became agitated with staff and decided  to spend the rest of her night in her wheel chair.  Evelyn fell asleep around 5am and then up was up and ready for breakfast at 730am”. 

When I asked her how she managed to help Evelyn settle when she has become agitated. She said that it is different every time depending  on  what  is  upsetting  her  at  the  moment.    Tamlyn  said, “I  sing  to  her;  I  ask  her  permission before  I  do  anything;I  compliment  her,  and  reassure  her  that I  am there  for  her  when  she screams  out  in  the  night  scared.” It  wasn’t  long  when  Tamlyn  was  celebrating  the  fact  that  this lady with advancing dementia was recognizing her when she arrived for shifts. 

Tamlyn you have proven to be a great communicator always returning phone calls and emails promptly.  Always willing to step up when needed to take shifts.  You are never afraid to ask for guidance and have been  open  to  suggestions  and  support.      Mostly  you  have  served  your  clients  from  your  heart  with dignity  and  respect,  and  for  Evelyn  that  was  right  up  until  her  passing.  You  have  experienced  more  in your first few months of with Home Instead, than some experience in a lifetime.  We are all so proud of you and want to thank you for all that you do.​


August CAREGiver of the Month - Shelley H.

August CAREGiver of the Month - Shelley H.

​When choosing a Caregiver of the month, we look for qualities in an individual that include grace, dedication and going that extra mile in the service of our clients.  It is with pleasure that I announce such a caregiver and present to you the Caregiver of the month for August:  Shelley H. 

Shelley came to Home Instead after a career as a social worker.  It was with this background experience and general love for working with seniors that she brought such a great set of skills and wisdom to her work with her clients.  

Grace and a generous disposition are at the core of Shelley’s personality along with the desire to help others.  She knows how to listen, not just to the words that are being spoken but also to the fine and subtle details that are often missed.  She knows how to listen for what is meant and what is at the heart of an issue.  She listens to what a client wants and tries to provide meaningful experiences, whether it is going to a special concert or attending to the most basic needs of respect and dignity for a client who no longer is able to express themselves.  Shelley does this with each of her clients.  Although she is busy with her own family and grandchildren as well as her community, she still finds time to serve.  Shelley has a positive outlook and energy as she provides consistent weekend and evening care and is willing to be flexible on more than one occasion to ensure a client’s needs are met. 

There are a few challenging clients that Shelley has worked with but she is willing to do the hard work and be respectful of all.  She is incredibly professional and thorough.  Being a down to earth and kind, a great communicator with an eye for reporting details makes Shelley a great advocate for her clients.  She is not afraid to say what is needed to be said.  She takes the initiative and researches what would create the best experience for her senior.  Yet she maintains humility and has proven to win over her clients as soon as they meet her. They recognize the gentle soul that she is and how she tries patiently and willingly to make those special connections with people she serves. We are thankful that Shelley is a part of our Home Instead family and are proud to honour the caring and compassionate work she provides every day. 


January CAREGiver of the Month - Julia

January CAREGiver of the Month - Julia

​I am happy to announce the CAREGiver of the month for January goes to Julia. Julia has been a CAREGiver with Home instead for almost 6 years and has served over 3000 hours with 56 different clients!!  You demonstrate patience and understanding which is evident with the great number of clients you have served.  All of these clients come with very different personalities and situations. You are quick to adapt to whatever the client needs at the time.   You treat each client like they are your our own family member - always wanting the very best for them.We often get calls from families on short notice requiring emergency care, because their loved ones can no longer be alone and family have reached the point of exhaustion staying by their side.   

You have made yourself available on short notice and have done several short notice overnights to help our families in need. I wish you had the chance to hear the relief and appreciation in the family’s voices once we tell them that we can provide the help right away and now they are able to get the much needed rest.  You have always looked at ways to improve your client’s quality of life by finding ways to bring them joy. Shortly after you started with Home Instead you went to see a client whose family had asked us to provide companionship for their mom in her facility.  Jo was in a locked unit because her family was told that she was showing slight signs of dementia, and a locked unit is what they thought was supposed to happen next. Julia noticed that Jo was not being engaged in her home as the other residents were much more advanced with dementia than she was.  

It wasn’t long before Julia learned things that once made her client happy.  She found that Jo was very close to her sister but did not get see her very much due to poor health and transportation.  Julia facilitated escorts to visit her sister on a regular basis.  As well she learned that Jo was once into painting and Julia also being a painter, brought in paints and an easel and got her client back into the things that she once loved.    Julia served another client, Violet, for many years and had such a special way that just could not be duplicated.  Violet was burdened with a very severe anxiety. She would scream and pace and back and forth scared of every moment and every change.  Often trying to settle her would create more anxiousness.   

Julia learned very quickly, how best to help her to settle.As well you became her advocate as she transitioned from her home to hospital and then to her long term care facility.  Her daughter was so pleased and found Julia’s way of using activity, arts and crafts a very healing way to help her mom, who had always worked with her hands.    

Julia, you have always been willing to step in to situations no matter what the scenario is. Overnights outside of Clavet in the middle of winter.... no problem... you jumped to the challenge to help a dear elderly man struggling with cancer.As well you assisted a dear lady with advanced dementia, who was experiencing a lot of confusion.  She yelled at you wanting to fire you from her restaurant she was managing.  Your response to us was, ‘I sure wish I could have known her in her restaurant days!!’You are always seeing the positive in people and finding ways to bring each person some joy no matter what they are dealing with.  Which makes you great at what you are doing!We thank you for all that you do and Congratulations!​


December CAREGiver of the Month - Kathy R

December CAREGiver of the Month - Kathy R

​I am pleased to acknowledge Kathy R as Caregiver of the month for December. Kathy  joined  the  Home  Instead  Team  in  March  of  2015  and  we  quickly  saw  that  Kathy  was  an enthusiastic  and  willing  caregiver  and  were  able  to  place  her  anywhere  that  she  was  needed.  In  fact, within  Kathy’s  first  month,  she  took  on  some  of  our  more  difficult  situations  and  somehow  not  only made it work, but won over a client with a smile on her face and conviction in her heart!  

It’s such a joy to present this award to Kathy as she demonstrates some superb qualities that make her the wonderful Caregiver she is.Kathy has exhibited reliability and dependability, often filling in for short notice shifts, as well as emergency shifts AND emergency overnight shifts. She has done so with nothing but a willingness  to  help  people  out  and  a  positive  attitude  to  make  each  client’s  service  all  come together.   Kathy continuously offers to help out in times such as this, always saying “if you need to rearrange my schedule, that’s okay, just let me know.” Her ability to roll with changes on short notice, is something that makes our tasks in the office a bit easier, but is not always easy for some people. We do recognize this  and  for  that  Kathy,  we  thank  you  for  your  trust  and  patience  with  change.  You  are  always  very courteous and pleasant when it happens, and that is your personality, isn’t it? For  example,  it  isn’t  uncommon  for  Kathy  to  offer  to  do  something  extra  to  help  out  a  client –  she recently  raced  around  town  like  a  mad  woman  to  beat  a  delivery  truck  that  was  enroute  to  deliver  a washing  machine  to  a  client’s  home  -  the  client  had  already  sent  the  delivery  away  earlier  that  day because she  happened  to  be  unable  to  remember  exactly  who  bought  that  thing. When  we  called and asked  you  to  rush  over  asap  you  made  it  in  record  time,  and  convinced  your  client  that  yes,  she DID order that washer and received the delivery with a smile.  Although Kathy can handle challenging situations, she still manages to convey pleasantness and kindness with all her clients and us. She has a soft, gentle way about her that puts her clients at ease, even those who  are  having  difficulty  accepting  help.  Kathy  patiently  finds  a  way  to  help  them adjust  and  to  do  so with dignity. 

Her gentle and sincere spirit is something her clients notice upon meeting her. Kathy participated in our Be A Santa To A Senior program this past Christmas, showing again, her commitment  to  seniors.    She  also  recruited  her  daughter  and  grandchildren  showing  them  the importance of giving back.  Kathy is definitely a giver and we are so fortunate she has chosen to give her time to Home Instead.  Thank you Kathy, for being an amazing Caregiver who makes us all proud! ​​


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