Our experience with Home
Instead began in late August of 2011. Our family found that caring for
my father, Lewis at home was becoming extremely difficult. At the age
of eighty-eight, he was suffering from extreme anxiety and dementia and
was unable to sleep for any length of time. Once the services of Home
Instead were engaged, the quality of life for mother and I improved
dramatically. Our first caregivers took charge and looked after many
household tasks that had not been properly done in quite some time.
I really appreciated this. Our Home Instead staff required very little
direction and this allowed me to leave and look after other things out
of the home. Our night staff provided safe and secure company for
Lewis and also allowed Ruth and I to have restful sleeps after many long
As time progressed, Lewis'
condition quickly deteriorated. Our Home Instead staff were exemplary
in their kindness and patience toward him. Our father was impatient and
could be very difficult, however the level of compassion demonstrated
was tremendous. Our family were able to keep Lewis at home until only
four days before his death when he was admitted to Royal University
Hospital on October 19, 2012. He died four days later at the age of
ninety, in the hospital where he had worked for sixty years. Home
Instead staff were present at the funeral of both of our parents. This
show of respect and quality of service was greatly appreciated by our
Home Instead caregivers then
focused their attention on our mother Ruth. Ruth was direct and had
high expectations. These were always met on a daily basis. The
caregivers were quickly enlisted in the daily completion of puzzles,
word searches, use of the dictionary and encyclopedia. The personal
care that Ruth received was excellent. Personal hygiene and looking her
best were always encouraged by her caregivers and Ruth appreciated
this. The caregivers were also terrific in accompanying mother to the
concerts and social events she loved. Ruth celebrated her ninety-fifth
birthday on September 25, 2015. The Home Instead staff provided care to
Ruth until early October of 2014.
family is extremely grateful to have had the care, expertise and
compassion of the entire Home Instead staff who were committed to the
best possible care of our parents.
Thank you Home Instead
Allan Horlick (on behalf of our family)
April 9, 2017
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