"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
It's that simple. This is all we do and because the home care services your loved one or friend needs must come from someone you trust locally, Home Instead Senior Care office is passionate about exceeding the needs of the elderly in our community. We're not a giant corporation run from the top down - we're a community-based, friendly and responsive office right here in Mississauga.
Call us at (905) 276-2273 and our Home Care specialists can schedule a complimentary in-home visit to discuss your needs and answer all of your questions
Today, many relationships are formed daily through
CAREGivers who provide home care help to clients and their families who desire assistance with activities that used to be simple. Tasks like grabbing a can of soup from the top shelf, opening the mail, reading a book, folding laundry, tying shoelaces or scrapbooking family history are not as easy as they used to be for many seniors.
Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but
his roots have simple beginnings as his earliest recollections of senior
activism refer to a time when his mom was involved with charities like Meals on
Wheels and encouraged him and his siblings to do the same. Today, his
sits on the Board of Directors of the Ontario Home Care Association, has strong
ties to the Alzheimer Society Peel (including partnership in the Caregiver
ReCharge Program) and focusses the efforts of the Mississauga office on philanthropy,
public education and community outreach. He is an author of the book
Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate
for his tireless efforts, and since 2009 has driven Home Instead
Mississauga to exceed the expectations of over 1000 seniors and their families,
by striving for service excellence.
Working with seniors is something that was instilled upon me from a
young age by my mother. When my mother was a volunteer visitor I would
occasionally join her on her visits to see Katarina when I was about 8
years old. Katarina was Russian and spoke only a little bit of English. I
still remember that Katarina would be in absolute amazement when I
would put the straw in my drinking box – she had never seen anything
like it and I would show her how it worked! In sharing the same passion
with my mother, I continued on during my high school years volunteering
at a Long Term Care facility & volunteer visiting also. Later in
life when my grandmother was in Long Term Care, just over an hour away, I
regularly went to visit her with my three children until she passed
away in 2010. Seeing the enjoyment that she would get watching the
children run around and engage her was priceless and truly memorable. Being with Home Instead Senior Care allows me to
work at my passion and sincerely feel like I am making a difference in a
senior’s life. I am honoured to have the privilege to provide services
to our clients and it is something I take very personally.
grew up in the Mississauga and is grateful to now be able support his
community. His career with Home Instead has given him the opportunity to
connect with the vast amount of resources that exist to family
caregivers and their senior loved ones, including those provided by Home
Instead Senior Care. He is a good listener and will do his best to
understand your unique needs and present you with only the very best of
options. His goal is return family caregivers to the role of spouses,
sons and daughters and seniors to higher quality of life, by ensuring
that your CAREGiver and solutions are "best-fit".
In his role, Dan Gallagher lets healthcare
professionals in the community know about Home Instead Senior Care services and helps families find immediate care in emergency situations.
He will responsible for connecting Home Instead Senior Care
in the Etobicoke and Mississauga communities. Dan was selected because of his keen
interest in seniors and his desire to help them maintain their independent
lifestyle. Dan will be out in the Etobicoke and Mississauga communities working with our
community partners presenting our public education programs and sharing
how Home Instead can help seniors and their families. Dan will also be
involved in the community supporting non profit and other organizations
that serve seniors.
Ramona Sabau has recently joined the Home Instead team as Office Manager. Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead Senior Care team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.
As the HR Coordinator, Andrea is responsible for
finding and hiring the most caring, compassionate, and qualified
CAREGivers to represent Home Instead Senior Care. For existing
CAREGivers, she provides ongoing training and development
opportunities. Andrea has a degree in Human Resource
Management and has always been passionate about helping others. Her
primary goals are to onboard professionals who will treat our seniors
with the utmost dignity and respect, and to provide those professionals
with a superior caregiving experience.
Mary has a passion for helping people and is very excited to be working with seniors in her community. She attended McMaster University where she majored in Biology while minoring in Commerce. Having worked in the medical field for many years, she has had the opportunity to witness the aging process and identify the challenges that may come with it. Using this knowledge, she plans to build strong relationships with seniors and their families and assist them in making the best decisions for their loved ones. Her desire is to treat each client how she would expect her own family members to be treated in the same situation.
Patricia is a new graduate who has worked in the customer service industry for years, as a server, while she was studying in Sudbury, ON. She started working closely with seniors when she was just 16 years old and hasn’t stopped since. She has a diploma in Activation Co-ordinator/Gerontology and a degree in Gerontology, which both provided her with a specialized knowledge in meaningful therapeutic programs to enhance the quality of life for older adults as well as specialized knowledge in the field of aging. She is excited to be a part of the Home Instead Senior Care team because she gets to work in an environment where she can help provide care to those who need it and because she gets to do what she loves! As the team's Service Care Coordinator, she is happy to assist our clients with all of their scheduling needs.
Rosie has a flair for excellent customer service. While she was at Sheridan College, earning her Business Administrative and Human Resources diploma, she worked as a restaurant manager. Her extensive background in this field allowed her to gain superior hospitable skills. However, Rosie wanted to apply her skills and attributes in an environment that would do more to help others and her community. As one of our Service Coordinators, Rosie will use her knowledge and experience to provide our clients with the best service possible. She understands how important consistency and compatibility is during this time in a senior’s life and will search diligently for the perfect CAREGiver. She knows she is ready and capable to meet the highest levels of client satisfaction that Home Instead Senior Care is known for.
Since the age of 17, Shanyce has had a passion for working with older adults. She has always felt that there aren’t enough people advocating for them so she made it her duty to find herself a career that benefits older adults and enhances their quality of life. Shanyce has over 4 years of practicum and volunteer experience in the senior care field. She also has a strong customer service background having previously worked in retail in and the hospitality industry. Shanyce also has experience working in long-term care homes, retirement homes and assisted living homes. During her time there, she gained many skill, as she worked with social workers, activation-coordinators, personal support workers, and memory care workers. Shanyce holds a Social Service Work-Gerontology diploma from Sheridan College. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead Senior Care CAREGivers.
Terrilyn grew up on an agricultural community 2 hours west of Etobicoke. In helping out with the family business, she understood at an early age the impact of quality customer service. During her time at Lakehead University, while taking a course involving the vulnerable sector, Terrilyn developed an interest in volunteerism and thereafter in working with seniors. She has since worked as a Recreationalist in both Long Term Care and in Adult Day Program settings for almost 4.5 years. In this role she will ensure that our Service Coordinators are supported sufficiently, and that she and this team work towards providing our clients with Service Excellence.
As the Education Coordinator, Jennifer believes that the best way to
improve the quality of life for seniors receiving our care, is to ensure
that our CAREGivers and office staff, (as well as interested community
members), receive high quality, practical training on an ongoing basis.
Jennifer's prior work experience with Home Instead Senior Care is as a
CAREGiver and Client Care Coordinator. She has additional work
experience in rehabilitation and health education and achieved two
science related degrees (Physiotherapy and Kinesiology). Her work and
educational experience combine to make her an advocate and valuable
educational resource for seniors and the individuals caring for them.
"The harder I work the more I have of it" is a philosophy that Ray identifies with, and which he indicates, inspires him to grow. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He subsequently, furthered his skills by successfully completing courses in accounting and payroll administration. During those years that we worked for various companies providing accounting services, he also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead Senior Care, and in his own unique way, will support the business and provide service excellence.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.