Home Instead has been a god send for my family. My mother suffers from Parkinson's disease and dementia and this journey has been nothing but heartbreaking. Thank goodness for the staff at Home Instead. Keeping her at home and safe is our priority and clearly the team at Home Instead does too. We could not manage without them and have found Home Instead to be as important in my mother's care as we are. Thank you to all of you for helping us navigating these very difficult days.
When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
It's that simple. This is all we do and because the
home care services your loved one or friend needs must come from someone you trust locally, Home Instead Senior Care office is passionate about exceeding the needs of the elderly in our community. We're not a giant corporation run from the top down - we're a community-based, friendly and responsive office right here in Mississauga.
Call us at (905) 276-2273 and our Home Care specialists can schedule a complimentary in-home visit to discuss your needs and answer all of your questions
Today, many relationships are formed daily through
CAREGivers who provide home care help to clients and their families who desire assistance with activities that used to be simple. Tasks like grabbing a can of soup from the top shelf, opening the mail, reading a book, folding laundry, tying shoelaces or scrapbooking family history are not as easy as they used to be for many seniors.
Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Mississauga office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead Mississauga to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.
I am a Customer Success professional with over 25 years’ experience. Previously, I worked to develop call centres, focusing on overall client experience. I have an acute perspective in understanding the voice of the customer and a commitment to ensuring that they receive the best experience possible. I spent the last 17 years of my career working as an Operations Manager; over the course of my tenure, I learned that if we as an organization do not service our clients well and provide an exceptional experience, someone else will. Customer service is more than simply answering the phone and assisting the client, it is about building trust with our clients and long lasting relationships.
Home Instead was of interest to me because I wanted an opportunity to share my expertise and best practices. Moreover, I have an understanding of the needs of aging adults as my grandfather suffered with dementia before he passed. Two things that I am very passionate about: helping others’ and ensuring seniors live the best life possible. Outside of work, I am a proud mother to a 6 year old and we both enjoy vacationing with my family in Florida.
In his role, Dan Gallagher lets healthcare
professionals in the community know about Home Instead Senior Care services and helps families find immediate care in emergency situations.
He will responsible for connecting Home Instead Senior Care
in the Etobicoke and Mississauga communities. Dan was selected because of his keen
interest in seniors and his desire to help them maintain their independent
lifestyle. Dan will be out in the Etobicoke and Mississauga communities working with our
community partners presenting our public education programs and sharing
how Home Instead can help seniors and their families. Dan will also be
involved in the community supporting non profit and other organizations
that serve seniors.
grew up in the Mississauga and is grateful to now be able support his
community. His career with Home Instead has given him the opportunity to
connect with the vast amount of resources that exist to family
caregivers and their senior loved ones, including those provided by Home
Instead Senior Care. He is a good listener and will do his best to
understand your unique needs and present you with only the very best of
options. His goal is return family caregivers to the role of spouses,
sons and daughters and seniors to higher quality of life, by ensuring
that your CAREGiver and solutions are "best-fit".
As the Office Manager, Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead Senior Care team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.
Since the age of 17, Shanyce has had a passion for working with older adults. She has always felt that there aren’t enough people advocating for them so she made it her duty to find herself a career that benefits older adults and enhances their quality of life. Shanyce has over 4 years of practicum and volunteer experience in the senior care field. She also has a strong customer service background having previously worked in retail in and the hospitality industry. Shanyce also has experience working in long-term care homes, retirement homes and assisted living homes. During her time there, she gained many skill, as she worked with social workers, activation-coordinators, personal support workers, and memory care workers. Shanyce holds a Social Service Work-Gerontology diploma from Sheridan College. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead Senior Care CAREGivers.
Daniela has dedicated her life to work to welfare and health of the community. She has several years of experience in the medical field. Previously, she worked as a Nutritionist in her native country of Venezuela, where she had the opportunity to work closely with seniors. She built strong relationships with these clients and their families in order to improve their quality of life. She feels very proud of being a part of the Mississauga Home instead team as a ReCharge Service Coordinator so she can ese her wealth of knowledge and experience to ensure the highest standard of care.
Mikaela recognizes the importance of providing quality services to seniors and to their families. She utilizes her strong background in customer service and her education to ensure that our clients receive reliable and consistent care. She also understands and makes it a priority to establish genuine and trustworthy relationships with clients and CAREGivers and assists them in making the best decisions. Mikaela is excited to learn and gain as much knowledge and experience at Home Instead to carry on for years to come. Currently, Mikaela is in her final year at York University, pursuing her degree in Sociology.
Connie first began her career caring for the vulnerable at Children's Aid Society of Peel. Her many experiences there taught her the value of trust and the importance of building relationships. After taking some time off to raise her family, she once again felt the call to care for individuals in the community, but this time with seniors at Home Instead as a CAREGiver. She found her time with seniors extremely rewarding and has now become the Client Care Coordinator. Connie brings with her a wealth of knowledge and experience, having worked directly with many seniors, and is truly dedicated to enhancing the lives of others. She is excited to collaborate with you to ensure you receive the highest standard of care, quality and excellence.
Karen has worked in customer service for over 35 years. She chose to work in Senior Care because she is very passionate that everyone has the right to be treated with dignity and respect no matter what age they are. Karen likes to take on challenges and will do her best to get the job done properly. She takes pride in any job she does. I am a very compassionate and caring person with a bubbly fun personability. I am also a very trust worthy and honest person. And I am honoured to be working with such an amazing company and great co-workers.
As the Education Coordinator, Jennifer believes that the best way to
improve the quality of life for seniors receiving our care, is to ensure
that our CAREGivers and office staff, (as well as interested community
members), receive high quality, practical training on an ongoing basis.
Jennifer's prior work experience with Home Instead Senior Care is as a
CAREGiver and Client Care Coordinator. She has additional work
experience in rehabilitation and health education and achieved two
science related degrees (Physiotherapy and Kinesiology). Her work and
educational experience combine to make her an advocate and valuable
educational resource for seniors and the individuals caring for them.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.