Reap rewards beyond measure -- and get paid, too. Home Instead Senior Care® CAREGiversSM represent a lifeline for families in your area.
But the real payoff comes from the satisfaction of knowing you made one family's life a little happier and less stressful today. Please explore our current job openings below and take the first step towards employment.
We would love to talk to you. Please call us duirng normal business hours. Mon - Fri 9-4. Or please explore our current job openings and apply online below.
Each Home Instead franchise is independently owned and operated.
Weekend Scheduling Manager (every other weekend)
Home Instead Senior Care, the world’s largest provider of non-medical home care for senior’s is currently looking for a Weekend Scheduling Manager to join the Calgary office team. Our company is continuing to grow significantly and here is your opportunity to join a team that provides primary contact for our clients, CAREGivers and families after hours and on weekends.
The Weekend Scheduling Manager position begins every Friday at 4:00 PM and includes all day Saturday and Sunday until Monday at 8:00 AM. In this role you will work from our office during business hours, with an on-call component during the 3 evenings (Friday, Saturday and Sunday) including on-call overnights. You will ensure that phones are answered promptly and professionally, as you staff care shifts for our clients. You will actively manage the staffing requirements while on duty. This will be an exciting role that will test your organizational abilities and communication skills.
Required Skills and Responsibilities
-Utilize exceptional communication, interpersonal, consultative and negotiation skills to provide excellent over the phone and in person customer service to both clients and CAREGivers.
-Anticipate needs while working closely alongside the Client Care Team to ensure a high level of customer service. Respond to escalated client concerns and be proactive about managing future issues.
-Ability to work in a fast paced, intense work culture and have the ability to adapt to continual change.
-Results driven and customer service focused, self-motivated, well organized and a team player.
-High level of self-motivation, energy, initiative and flexibility. Able to work alone during weekend shifts.
-Assumes full ownership for building trusting and on-going relationships with all involved parties.
-Strong documentation and written communication abilities.
Qualifications and Experience
-Minimum of 3 years experience in an administrative or staff scheduling role in a fast paced service environment.
-High proficiency in MS Office, Word, Excel and PowerPoint and scheduling software. Exposure to CRM software systems is an asset.
- Post Secondary education or healthcare experience would be an asset.
If you are able to work the required times for this great part time career,and want to be part of a team whose mission is to enhance the lives of aging adults and their families, we’d encourage you to apply to Home Instead Senior Care.
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Each Home Instead Senior Care franchise is independently owned and operated.