Reviews

​​​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care Reviews

Latest Reviews & Testimonials ​

Read what other families in Calgary, AB have to say about Home Instead Senior Care®:​​​

"Flexible hours, personable staff, all around excellent!"

Posted by Mary and Jim on Nov 14 2018

"We are very impressed with the staff that attend to my mothers daily need at the Carewest Signal Hill Lodge"

"From the moment we called you after my mom had fallen. You were able to provide care from the next day and it care was fantastic. The ladies who came each day were friendly, helpful and true angels. ALWAYS on time no actually ALWAYS early. Each time we reassessed and needed more help even on short notice you always came though. When I left for work or went to my home to sleep I could leave in peace trusting she was in good hands. I always received phone calls to check in to make sure they were doing enough. Thank you for the great, caring service. When the circle of life takes over it is great to know there is a company like this one to take off some of the burden."

Posted by Chantelle on Oct 27 2018

"The caregivers have all been very personable and make mom feel comfortable. They are more like friends than caregivers."

Posted by Helen on Oct 13 2018

"The Caregivers get to know their clients and follow through with activities, conversation, and tasks that are engaging. They go for walks (indoors and outdoors), do laundry, read books together, play music, sew, 'clean up' and 'sort' – whatever the client is up for that day."

Posted by Chellan on Sep 26 2018

"Very personable administrative staff who is always willing to help. Caregivers from Home Instead have all been very good. I recommend this service frequently."

"Working with Home Instead opened up a world of new opportunities and possibilities for our family in caring for my father, who lived with dementia and ALS. First, they were able to help in so many areas above and beyond what was allowable within the public system of Home Care. If my father wouldn’t engage in activities on a particular day, they could still assist my mother with other things around the house. This partnership gave us more control over scheduling, plus an open dialogue and communication with the providers, and they stepped forward to find the right personality and skills match for my father’s unique needs. When he ended up in hospital suddenly, and then hospice, we were given even more support by their team. We chose to have round-the-clock care for my father, and Home Instead responded to our call from the emergency room instantly. What’s more, they had a solution for us implemented in just a couple of hours. This gave us the breathing room we needed to go home periodically for self-care between visits. It helped lessen the overwhelming feeling of guilt in leaving his bedside. It also increased our confidence that someone was there to advocate for him and our wishes, to be our eyes and ears, to provide added companionship for my father, and ensure hospital and hospice care workers were also aligning with our wishes for his care. We learned that the public system does what it can to provide some foundational support but simply cannot respond to the variety and the scale of the needs for all citizens. Home Instead was the solution we needed for our experience. This gave us a balanced approach to my father’s care in the last year of his life, and at the end of life. Thank you. Your gifts of time, helpfulness and compassion will never be forgotten. - Jill P"

"Excellent, Compassionate care. Very well run company that works hard to serve the customers needs.  Don F. "

"The caregivers are all very helpful, empathetic and personable. Home Instead is extremely trustworthy. The office staff will always strive to meet your requirements. - Lynn  "

"We have had very consistent care and open communication with the office team. - Jaylene"

​"I want to thank you, Cheryl, the other caregivers, and the entire Home Instead team for the compassionate care that you have provided to Dad over the course of the last few months. It made his transition from the respite home much easier for him, and gave the whole family reassurance that he was in good hands when we couldn’t be with him."

Deb


"As her oldest daughter I get very impatient and want to fix my mom's condition. I grieve about her criticalness and feelings of loneliness and ask Jesus to give me his love because mine isn't there so often. Thankfully this service comes now when as a family we are together. My brother is such a support emotionally for her. He has more patience and can be vulnerable with her as my dad and I are with her a lot and get weary and my brother lives in the USA. Thankfully my mom trusts all of us. Thank YOU!!"​

Annette​​


"Thanks again for your support and thank you to Suzanne for being such a wonderful friend to Laurene! I don't think it was a coincidence that Suzanne and mom knew each other already...I think Suzanne was sent here to be Mom's guardian angel! Kind of corny, I know, but it's nice to believe in a little bit of magic in these difficult days."​

Tracey B. ​



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