"I just wanted to let the both of you know how pleased I have been so far by the services that your company has provided in the care of my mother. Both of you stay in contact with your clients, not losing touch and always making sure things are going well. You and the staff are prompt, helpful and very friendly whenever I’ve had to contact your organization.
We are also very pleased with Maria thus far. She performs to expectations and most importantly, my mom appears to be well taken care of. I can determine this when I see her upon my arrival home every night. Maria takes initiative in the care of my mom as well as doing things around the house. We sincerely hope she is happy with us also and wants to stay.
Thank you for being the caring people that you are. It is very hard to find good, genuine, caring and patient people anymore to care for those we love because it is a very hard job and takes special people. Thanks again."
"I begin this letter with the greatest kudos you so richly deserve. Your Home Instead agency has been providing me the wonderful opportunity for me to stay in my own home, and allowing me the pleasure of living with a real sense of independence.
?Your professional care, genuine concern and generous kindnesses, have helped me in relieving so many of my distresses. Your staff has assisted me by doing so many daily activities which I cannot perform on my own. All that has been done has far exceeded my greatest expectations.
I again have the freedom to invite family and friends into my home and not experience the anxieties I used to endure. Much of my appreciation is directed towards the personal care I receive from Scott. I feel so clean and refreshed after each visit. He understands and is sensitive to my many disabilities including M.S., multiple heart attacks, C.O.P.D. and many, many more. The instructions I give are carefully carried out. I feel very exhausted afterwards, yet very carefully attended to. We have times of chatting and sharing some humourous stories, that simply add to my relief.
Finally, I return to the beginning of my letter with my most sincere gratitude for your generosity, professionalism and compassion. I thank you, with my sincerest blessings."
"Before I was discharged from the hospital I wa given the choice of going to an assisted living residence or contacting Home Instead Senior Care who provide a caregiver service in your home. I chose Home Instead as a means of maintaining my independence and gaining back my confidence during the rehabilitation time. This proved to be the best solution as with a cargiver you have the social atmosphere and also companionship. Nothing like being in your home with a caring caregiver. "
"Although I am fortunate enough to be able to visit my Dad often at the assisted living facility where he lives, the days can be long and my Dad was lonely. The visits from my Dad’s Home Instead worker have given my Dad the companionship that he needed and have given me much appreciated peace of mind. Now on days when I am unable to see my Dad, I know that he will be able to enjoy visits from one of the Home Instead workers that he now considers friends. Ryan and Colleen did a great job of matching a worker to my Dad, based on his interests and needs, and they are always ready to help with a scheduling change. The workers are professional, caring and very considerate of my Dad’s needs. I couldn’t be happier with the services provided by Home Instead Senior Care. I would recommend them to anyone who is looking to provide their parents with a little extra support. "
"In early September 2010 my father had a stroke. Prior to him coming home we contacted Ryan from Home Instead, he along with Colleen attended our parent’s home and they gave us a detailed overview of what services they provide. They found out our parents lifestyle and assured us that they would match their care workers with our parent’s personalities. After the interview our family felt very confident that Ryan and Colleen’s team could provide the services and care we needed.
Over the next two months Home instead provided excellent care for not only our father but assisted our mother too. Home Instead kept the same care workers coming to the house so a relationship was established between our parents and the care workers. The care workers were always on time and very professional. On more than one occasion one of the care workers stayed past her shift to assist our parents. During a snowstorm one stayed overnight.
Our father is now in a rest home and due to the professionalism, and relationship that was established with the Home Instead care-givers, we still have the caregiver attend the rest home twice a week to be with our father.
Ryan and Colleen run a service that provides care that is above and beyond what I believe other companies would provide. I believe they take care in hiring their employees and seek the same commitment from their employees that they put into their business.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.