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Our Team

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Our Managing Team, from left to right: Caroline Mackey -Service Coordinator-, Gabriela DeSousa - Client Care Coordinator-, Femy Shaji -Recruitment & Retention Coordinator-, Jeremy Grant -Franchise Owner-, Barry Alkhamisi -Managing Director-​​

At Your Service 24/7 in Hamilton, Dundas, Ancaster and Surrounding Areas

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (905) 521-5500 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSM to serve your family's senior loved one with compassion and devotion.


Jeremy Grant - Franchise Owner

Jeremy Grant - Franchise Owner

A couple years back while my grandmother was aging and suffering through a fall and the onset of dementia I had a first hand look at the strain caring for an aging senior can have on their loved ones. Even though my grandmother had 10 kids I could still see how difficult it was to be able to adequately provide the care she needed. During my 4 years with Home Instead Senior Care I have seen firsthand the difference a CAREGiver could have had to enable my grandmother to age safer and more comfortably in her home where she was comfortable. Through Home Instead Senior Care I look forward to now having the opportunity to help families in the Hamilton, Dundas and Ancaster area to provide the best possible care for their loved ones.


Barry Alkhamisi - Managing Director

Barry Alkhamisi - Managing Director

I am very excited to join the Home Instead Hamilton team and draw from my past experiences in business operations, people leadership and facility (volunteer) management. One of my biggest passions is developing people and establishing a high level of customer service at all levels. The Hamilton area is a growing community and since recently relocating from London, Ontario it’s been a new challenge and at the same time rewarding in forming new connections. Growing up, listening, helping and supporting elderly ones has played an important part in my life.


Gabriela DeSousa, Client Care Coordinator

 Gabriela DeSousa, Client Care Coordinator

Gabriela graduated from McMaster University with an Honours Degree in Gerontology. She has over 3 years of volunteer experience in the senior care field. She also has a strong service background having previously worked in retail; she takes client satisfaction very seriously. Gabriela also has experience working in long-term care homes and retirement homes. During her time there, she gained many skills as she worked with occupational therapists, nurses, and personal support workers. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead Senior Care. Her focus as Client Care Coordinator will be to ensure that seniors receive the highest quality of care, family caregivers receive the respite that they need and that CAREGivers are supported and valued. Gabriela plans to build strong relationships with seniors and their families and assist them in making the best decisions for their loved ones. Her desire is to treat each client how she would expect her own family members to be treated in the same situation.


Caroline Mackey, Service Coordinator

Caroline Mackey, Service Coordinator After graduating from Western University with a degree in Health Sciences, I knew I wanted to pursue a career in the healthcare sector, I just wasn’t sure where at the time. After obtaining a summer position with a home-care company for seniors, I was placed into the community to conduct health assessments and determine how much care they required. It was at this time that I developed a passion for working with seniors and ensuring that they receive the best care possible. I decided that the best way for me to help, was to become a Personal Support Worker (PSW) so that I was the one providing their care. Being a Personal Support Worker is such a rewarding job, and it gave me such a strong sense of accomplishment and fulfillment. I have also seen first-hand how important a PSW can be in a seniors life. Both of my grandparents would not be able to live at home still if it weren’t for the help of their caregivers. The relationship that they have built together is such a meaningful part of their life, which is why it is so important to provide the best-fit with clients. After almost three years as a PSW, I had the opportunity to become part of the Hamilton team at Home Instead Senior Care as a Service Coordinator. This position will allow me to find the perfect CAREGiver for all of our clients, which is something I know to be of utmost importance. This will allow me to use my personal experiences to ensure all of our clients are happy and well cared.

Greg Bechard, Franchise Owner

Greg Bechard, Franchise Owner

Greg and his family have been involved with seniors in the community as long as he can remember. Growing up his mother worked and volunteered for various organizations including Meals On Wheels, Volunteer Visiting program and The United Way, and encouraged Greg to participate and support seniors in the community.

In 2002 Greg became a partner in the service firm Hetworth.  Between 2002 and 2006 Greg was involved with growing the business both in Canada and the United States and sold the business in 2006.  Although Greg did spend some time integrating the firm his real desire was to be an entrepreneur and operate his own business.  His next venture however was going to be one that truly gave back to the community.  That is what led Greg to Home Instead Senior Care where his passion is making a difference in the lives of seniors.

Greg graduated from McMaster University and is a Member of the Board of Directors of the Ontario Home Care Association in Hamilton.


Paul Alavathil, Director of Business Development

Paul Alavathil, Director of Business Development

Developing a solid relationship with our clients and their families is crucial for Paul to be successful. Moreover, having a history working with seniors and their families he understands the importance of home. His goal is to be an effective listener so you are assured that your needs are met and your CAREGiver is the “best-fit.” He is also available to discuss scheduling options, community resources and care options that best suit you and your loved one’s need.


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