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​​​​​Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in the Burnaby, BC area. To take the next steps in contacting us, please click Apply for the job posting of your choice.

Current Job Openings

208-5066 Kingsway
Burnaby, BC V5H 2E7
Serving Vancouver, Burnaby

Cantonese & Mandarin Speaking Caregiver

Job Details

Home Instead Senior Care is looking to hire and train caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Care
Requirements of the job:
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Complete a criminal background check, motor vehicle record check and drug screen
  • Possess a valid driver’s license and valid auto insurance is an asset
*No previous experience necessary - skills training provided by Home Instead Senior Care*

We have a variety of shifts available with competitive pay and benefits.  Find out more about this fulfilling career opportunity at homeinstead.com/3037.

Each Home Instead franchise is independently owned and operated.

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CAREGiver for Seniors

Job Details

 
Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary Roles and Responsibilities

- Ability to treat and care for seniors and their property with dignity and respect
- Ability to communicate with clients in a friendly and congenial manner

- Medication and appointment reminders

- Light housekeeping
- Meal preparation
- Accompanying seniors to their appointments
- Grocery shopping
- Companionship
- Alzheimer's and dementia care
- Personal care (assistance with bathing or using the bathroom).

No Experience necessary - we will provide training.




 

Each Home Instead franchise is independently owned and operated.

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Care Manager

Job Details

Home Instead Senior Care®

Client Care Manager Job Description

 


Pacific Senior Solutions Inc., d/b/a Home Instead Senior Care

 

Objective:

The Client Care Manager is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGiverSM introductions and quality assurance visits with existing clients. They  determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.

 

Primary Responsibilities:                                                                             

  • Reflect the core values of Pacific Senior Solutions Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
  • Create and maintain client and responsible party records documenting all quality assurance meetings.
  • Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per quarter.
  • Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
  • Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers.
  • Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
  • Maintain regular attendance at the office to execute job responsibilities.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

 

Secondary Responsibilities

  • Participate as needed in all CAREGiver meetings
  • Conduct Family Education sessions as needed
  • Perform any and all other functions deemed necessary
 

Critical Numbers:

  • 3 clients added each month
  • Conduct the initial client/CAREGiver introduction for every new client
  • Conduct QA visits on 30% of clients per month
  • Add 100 client hours per month
  • Conduct service inquiries with an average conversion rate of 50%
  • Conduct care consultations with an average closing percentage of  80%

 

Education/Experience Requirements:

  • College degree preferred
  • One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
  • Must possess a valid driver’s license

Knowledge, Skills and Abilities:

  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must demonstrate knowledge of the senior care industry
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must be patient and congenial on the telephone 
  • Must have computer skills and be proficient in Excel and Word
  • Must have the availability to work evenings or weekends as required
  • Must have the ability to perform duties in a professional office setting
  • Must have the ability to work as a part of a team

 

Your employer is Pacific Senior Solutions Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.

Each Home Instead franchise is independently owned and operated.

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CareGiver - Punjabi

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Personal Care (Bathing, Dressing, Incontinence Care, Toileting and Mobility Assistance.)
  • Companionship and conversation.
  • Light housekeeping tasks and meal preparation.
  • Medication and appointment reminders.
  • Alzheimer’s Care.
  • Ability to treat and care for seniors and their property with dignity and respect.
  • Ability to communicate with clients in a friendly and congenial manner.
  • Complete a criminal background check, motor vehicle record check and drug screen.
  • Possess a valid driver’s license and valid auto insurance (required if driving clients).

*No previous experience necessary - skills training provided by Home Instead Senior Care*
*** Fluency in PUNJABI is a must***

We have a variety of shifts available with competitive pay. Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
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By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
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CareGiver - Gujarati Speaking

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Personal Care (Bathing, Dressing, Incontinence Care, Toileting and Mobility Assistance.)
  • Companionship and conversation.
  • Light housekeeping tasks and meal preparation.
  • Medication and appointment reminders.
  • Alzheimer’s Care.
  • Ability to treat and care for seniors and their property with dignity and respect.
  • Ability to communicate with clients in a friendly and congenial manner.
  • Complete a criminal background check, motor vehicle record check and drug screen.
  • Possess a valid driver’s license and valid auto insurance (required if driving clients).

*No previous experience necessary - skills training provided by Home Instead Senior Care*
*** Fluency in Gujarati is a must***

We have a variety of shifts available with competitive pay. Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Home Care Consultant

Job Details

Home Instead Senior Care®

Home Care Consultant Job Description


Pacific Senior Solutions Inc d/b/a Home Instead Senior Care

 

Objective:

The Home Care Consultant is responsible for ensuring achievement of revenue objectives for the assigned territory.  Revenue is to be generated from a variety of Sales and Marketing duties, including researching and pursuing new referral sources and enhancing and maintaining relationships with existing referral sources.  This position is responsible for reporting results in moving relationships forward to Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in Sales/Marketing/Networking areas.

 

Primary Responsibilities:                                                                             

  • Reflect the core values of Pacific Senior Solutions Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
  • Responsible for researching and developing client relationships and producing referrals; performs all phases of sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead® services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary. 
  • Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, funeral homes, etc.
  • In conjunction with Home Instead Senior Care franchise leadership, develops sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals.
  • Develop and maintain knowledge of Home Instead Senior Care brand.  Effectively presents Home Instead Senior Care marketing materials and services to referral providers, including 1:1 meetings, as well as planning, arranging and conducting formal group presentations to referral providers.
  • Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential.
  • Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone and Web.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Adhere to all company policies, procedures and business ethics codes.
  • Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.  

 

Secondary Responsibilities

  • Conduct client/CAREGiverSM introductions as needed
  • Conduct quality assurance (QA) visits with clients as needed
  • Take on-call telephone calls as required
  • Participate in various PR strategies

 

Critical Numbers:

  • Complete 40 impressions per week/month, 8-10 of which are meaningful touches.
  • Obtain 5 inquiries per week/month from referral providers as a direct result of sales activity and referral providers.
  • Facilitate 1-2 networking events each month

 

Education/Experience Requirements:

  • College degree or equivalent work experience
  • Related business or sales experience (consultative sales a plus)
  • Must possess a valid driver’s license
  • Must be able to work in the field, and be insurable.

 

Knowledge, skills and Abilities:

 

  • Must have an understanding of and uphold the policies and procedures established by Pacific Senior Solutions Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
  • Must present a professional appearance and demeanor
  • Must have the ability to operate office equipment 
  • Must have computer skills and be proficient in Word and Excel
  • Must be able to work evenings or weekends as required

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Live In/Overnight CareGiver

Job Details

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.

Primary responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Medication and appointment reminders
  • Alzheimer’s Care
  • Ability to treat and care for seniors and their property with dignity and respect
  • Ability to communicate with clients in a friendly and congenial manner
  • Personal care (assistance with bathing or using the bathroom)
  • Possess a valid driver’s license and valid auto insurance (required if driving clients)
*No previous experience necessary - skills training provided by Home Instead Senior Care*

We have a variety of shifts available with competitive pay.  Find out more about this fulfilling career opportunity at homeinstead.com.

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:
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