Home Instead CAREGivers come from all walks of life – and our CAREGiver of the Month, Kofi, is a glowing example of this. As a personal support worker (PSW) for nearly 20 years, former psychiatric assistant at Toronto General Hospital, and assistant church minister, Kofi truly has a passion for caring for people living with dementia. He currently supports two elderly gentlemen, one with advanced Alzheimer’s and the other with Lewy Body dementia, with activities of daily living such as incontinence care, dressing, grooming, feeding and exercises. His clients have shown challenging behaviours, such as verbal and physical aggression towards others – however, with Kofi’s longstanding history as a care worker, as well as his calm and nurturing personality, he has readily earned the trust of his clients and continues to enhance their lives each and everyday. #OurCAREGiversRock
February is the month of love – and our CAREGiver of the Month, Pauline, is sincerely loved by all of her clients and fellow caregivers. As a certified personal support worker (PSW), she provides compassionate support for activities of daily living, including assistance with feeding, incontinence care, bathing, dressing and grooming. Pauline also specializes in providing advanced care for people living with Alzheimer's or other dementias, readily earning their trust and respect simply by sharing her heart, remaining calm and using advanced techniques to manage complex behaviours such as fearfulness, anxiety, aggression and wandering. She was also the CAREGiver of October 2017 – and as a 2-time recipient and a member of the Home Instead Senior Care team for over 2 years, we are so grateful to have her reliable support and professionalism. #OurCAREGiversRock
We love to celebrate the successes of our CAREGivers – and some stand out more than others. As a former nurse, Lavern assisted with surgical procedures and patient recovery. In November 2016, she took a leap and joined Home Instead Senior Care to enhance of the lives of our elderly clients. During this period, she’s provided live-in support, as well as daytime and overnight work. The most remarkable attribute about Lavern is her reliability and “can-do” attitude as she typically travels upwards of two hours (each way, by bus) to support her clients with meal preparations, feeding, bathing, incontinence care and light housekeeping. She has a calm and cool attitude, and her nurturing soul readily earns the trust and respect of her clients and their family members. To top it off, Lavern previously earned the CAREGiver of December 2016 Award – and in 2017 she was the recipient of our CAREGiver of the Year Award. Needless to say, she’s absolutely incredible and everyone that comes across her path will agree.
Many people envision their retirement years as a time to do all the things they’ve been meaning to do for ages – travel, spend more time with grandkids, or even clean out the basement. But after a while, retirees often find themselves longing for a sense of purpose and fulfillment of a career. This certainly holds true for Mim, our CAREGiver of December 2018. As a former WSIB Consultant, Mim was dedicated to the rehabilitation and special needs of serious injury victims. Today, she uses her knowledge of home safety modifications and activities of daily living to support clients who are living with Alzheimer’s/dementia. From companionship, to helping with light housekeeping, meal preparations and grocery shopping, Mim’s ability to provide compassionate and professional support has made a positive impact on the lives of her clients. She is a great example that you can re-enter the workforce no matter your age – and we are so blessed that she has chosen Home Instead Senior Care.
Home Instead Senior Care is well-known for the personalized care that we provide for seniors across Richmond Hill and Vaughan. This level of support demands a caregiver who is skilled with personal care activities and well-versed as a homemaker – but also someone who can quickly adapt to any situation to build trust and connect with their client. Our CAREGiver of the Month, Saffeena, is the perfect example of the level of professionalism, reliability and compassion needed to excel as a caregiver and exceed all expectations. Over the past 6 months, Saffeena has provided over 1,200 hours of service for clients living with advanced Alzheimer’s and other dementias – and has supported seniors with other cognitive dysfunctions, such as Bipolar disorder. She is also enrolled in college to earn a certificate as a Personal Support Worker (PSW) and aspires to one day become a nurse. #OurCAREGiversRock
Our CAREGiver of the Month is truly an integral part of our team. Since joining Home Instead Senior Care in August of 2016, Sepi has supported 23 clients and provided nearly 1,500 hours of home care services across Richmond Hill, Vaughan, Thornhill, Aurora, Newmarket, Markham and North York. Throughout this time, she has proven her versatility by caring for elderly people with a broad spectrum diseases and needs, including cognitive dysfunctions such as Alzheimer’s, frontal lobe dementia, delirium and schizophrenia – as well as assignments involving post-surgical and palliative care. She is kind natured and readily connects with her clients by going for walks, doing arts and crafts, and treating her female clients to rejuvenating manicures. Sepi is working towards earning a nursing degree and given the level of care that she provides for Home Instead clients, we are confident that she will one day become an amazing nurse! #OurCAREGiversRock
At Home Instead, we share their hearts by being compassionate, thoughtful – and simply, by being ourselves. Our CAREGiver of the Month, Sharalee, embodies this motto in everything she does. Also known as “Smiley”, it’s no surprise that Sharalee quickly connects with her clients. Prior to joining Home Instead, Sharalee earned a Bachelors degree in Social Work and employed as a PSW supervisor at Elqueena where she oversees the care of residents with varying disabilities. Today, as a CAREGiver, she exclusively supports seniors living with Alzheimer’s or other dementias with activities such as light housekeeping, laundry, meal preparations, regular exercises – and offers a warm shoulder to lean on. Family members are always impressed with her punctuality, professionalism, and enthusiasm, which has not only earned her this award, but has also helped enhance the lives of the clients that she supports. #OurCAREGiversRock
Family caregivers do their best to support mom and dad with their daily activities, but they can’t be there every minute of every day. That’s where CAREGivers like Maria can help. As a student working towards her Social Worker diploma, she specializes in providing companionship and home helper support – and promotes physical and cognitive health through regular activities and light exercise. From meal preparation to help ensure nutritional needs are met, to conversation and discussion of current and historic events to help sharpen memory, Maria epitomizes what it takes to be a compassionate, reliable and professional CAREGiver. Recently, one of her client’s complimented her work by stating that Maria “exceeded [his] expectations” and simply made him “feel at ease”. Her ability to learn and willingness to help are a couple reasons why she is so amazing – and a shining example of why our CAREGivers rock!
Skilled personal support workers are an integral part of our organization – and our CAREGiver of the Month, Grace, is the perfect example of what it takes to enhance the lives of elderly people. As a trained PSW, Grace has ample experience caring for people living with Alzheimer’s or other dementias by providing compassionate personal care support, as well as assistance around the home with light housekeeping, laundry and meal preparations. Much of her expertise involves managing complex behaviours associated with dementia, including forgetfulness, agitation, aggression, anxiety, delusions, hallucinations and wandering. She has a certification in Crisis Prevention Intervention and is currently enrolled at Centennial College to earn another certification as a Development Support Worker. #OurCAREGiversRock
Hyacinth is no stranger to caring for others. With over 25 years of caregiving experience, she is well-versed with supporting elderly adults with activities of daily living (ADL) including support with transfers, assistance with bathing and incontinence, as well as preparing meals and light housekeeping. She is a certified personal support worker (PSW) who quickly adapts to any situation, particularly when managing complex behaviours associated with Alzheimer’s or other dementias. For over 9 months, she has provided reliable and professional support for her client – giving him the opportunity to continue living independently at home, as well as giving his family members some well-deserved respite. #OurCAREGiversRock
Our CAREGiver of the Month is simply a superstar. Prior to joining Home Instead Senior Care, Sharon was a private caregiver for a 98 year old senior citizen, followed by family of eleven children in Thornhill… Yes you read correctly, she singlehandedly cared for eleven children! Today, she draws on that experience to support a 92 year old client who is living with Alzheimer’s and struggling with anxiety. From mealtime support and playing word puzzles, to assisting with bedtime activities and companionship to keep her client calm, Sharon’s compassion and patience shines through everyday. She is full of energy, has exemplary communication skills, and is truly committed to connecting and building trust with her client and family members. Needless to say, we are blessed to have her support and proud to recognize her with this award. #OurCAREGiversRock
The best Home Instead CAREGivers have one thing in common: a heart of gold shining with compassion and thoughtfulness at every turn. As our CAREGiver of the Month, Mila readily builds trust with her clients by being reliable and involved – and most importantly, connects with her clients by sharing her heart. She supports multiple seniors throughout York Region, providing assistance with light housekeeping, meal preparation, support with incontinence and managing very complicated behaviours associated with Alzheimer’s or other dementias. In her spare time, Mila volunteers at a local church as a tutor for young children and always uses her creativity to engage those around her. Her personality is refreshing and her approach to caring for others is comforting. We are lucky to have her on our team and praise her for her ongoing support and professionalism.
Providing compassionate care seems to come naturally for some people – and our CAREGiver of the Month is a leading example of this. With a bachelor in nursing and personal support worker (PSW) certification, Elvira consistently shows her professionalism and expertise as she supports some of the most complicated cases, from extremely frail seniors who require ongoing attention with personal care activities, to people living with Alzheimer’s or other dementias requiring supervisory care to ensure their independence and safety. Elvira is a skilled homemaker and excellent companion with a keen eye for detail. Her daily quality assurance reports allows the office staff to effectively monitor her clients’ status and reassures family members that an optimal level of support is always being provided. Elvira is one of a kind and exceptional member of our team. #OurCAREGiversRock
The need for in-home senior care services doesn't always arise between 9am and 5pm on a weekday. That's why CAREGivers like Korina are ready and willing to serve seniors with overnight shifts to ensure their safety and help maintain their independence. As our CAREGiver of the month, Korina has been primarily supporting a client living with advanced dementia who can be forgetful, has trouble sleeping, is verbally aggressive and frequently has panic attacks due to anxiety. Thankfully, Korina is exceptionally skilled at building trust, taking the lead and connecting with her clients. Her compassion and reliability are at the core of her care, and contribute to her success as a Home Instead CAREGiver. Congratulations Korina on earning this award – we are proud to have you on our team! #OurCAREGiversRock
Seniors have come to trust Home Instead Senior Care because of our reliable and professional services – and our CAREGiver of Month is a shining example of what it takes to exceed all expectations. Victoria has ample experience caring for others, from supporting mothers and infants in maternity wards, to conducting mental health assessments in hospitals, she consistently strives to enhance the quality of lives for others. To date, to she has cared for Home Instead clients who are living with Alzheimer’s or other dementias, as well as those who are terminally ill and may have mere weeks to live. Regardless of the task at hand, Victoria quickly builds trust with her clients and takes the lead to maintain a high quality of life for them. She has recently received a diploma in Practical Nursing and fluently speaks two other languages: Russian and Korean. Needless to say, she is an integral part of our team and we are blessed to have her ongoing support and commitment. #OurCAREGiversRock
Home Instead CAREGivers are well-known for their diversity and experience – and our CAREGiver of the Month is a shining example of this. As a former nurse in Inidia and Kuwait, Geetha is well-versed with the human body and medical processes. Because of her education and various roles as an RN, Geetha has proven to be a versatile CAREGiver that can be assigned to any situation, from simple companionship and homemaker, to providing personal care support and managing complex behaviours associated with Alzheimer’s or other dementias. Over the past 3 months, she’s demonstrated ongoing reliability by consistently supporting her client 5-days per week. Geetha can also speak multiple languages, including Hindi, Urdu and Arabic. Overall, she is one the best – and we’re proud of have her on our team. #OurCAREGiversRock
Home Instead CAREGivers are known throughout York Region for their compassionate ways, professional manners and ongoing reliability… And many, like our CAREGiver of November, are incredibly versatile. Over the past five months, Mariam has eagerly supported a broad spectrum of clients, each with drastically different needs. From managing complex behaviours associated with Alzheimer’s disease and bipolar disorder, to improving the quality of life for palliative patients and motor vehicle accident victims, Mariam has shown success with her clients by building trust and connecting with them. Mariam aspires to one day become a doctor and we’re certain that with her drive and personality, she will reach her goal and continue enhancing the lives of senior citizens. #OurCaregiversRock
October is the time of giving thanks – and at Home Instead Senior Care, we are truly thankful for Pauline, our CAREGiver of the Month. Pauline is a personal support worker (PSW) with First Aid, CPR and AED (automated external defibrillator) certifications. She has provided home care services for variety of clients, each with a broad spectrum of needs, and specializes in supporting people living with Alzheimer’s or other dementias. Most recently, she has been caring for a client who is non-verbal and immobile, and needs full support with transfers, incontinence care, light exercises, meal preparation, feeding and medication reminders. Beyond her professionalism, Pauline is very reliable and treats each and everyone one of her clients with the same respect and dignity as she would give for her own parents. #PaulineCares
Home Instead CAREGivers are tasked with supporting the independence and safety of senior citizens by providing compassionate and professional home care services. It’s not an easy job, yet for our CAREGiver of the Month, Veronica, caring for seniors seems to be a natural part of her soul. Over the past year, Veronica has supported individuals living with Alzheimer’s/dementia and palliative cancer patients requiring help with activities of daily living, including assistance with showering, incontinence care, and grooming. As a certified personal support worker, PSW, she has also provided attendant care support to an elderly client recovering from a motor vehicle accident. By encouraging regular exercises and cooking nutritious meals, Veronica has been an instrumental part of rehabilitation plans – and has even been praised as a “member of the family”. Veronica exemplifies our core values by building trust, taking the lead and sharing her heart – and we are honoured to have her on our team. #VeronicaCares
Home Instead CAREGivers are world renowned for their ability to manage complex behaviours associated with Alzheimer’s or other dementias – and our CAREGiver of the Month, Donna, is a shining example of this. As a former registered nurse in the Philippines and Saudi Arabia, Donna consistently demonstrated critical thinking and advanced communication skills in the operating room. Today, she is supporting a male client with advanced Alzheimer’s who is completely dependent on her, from feeding and bathing, to engaging in activities and incontinence care. As is the case with some dementia patients, her client has a history of verbal and physical aggression towards personal support workers, but Donna has been able to exercise sound professional judgement and ongoing compassion to effectively manage his behaviours – as well as to help maintain his independence and quality of life. #DonnaCares
Every Home Instead CAREGiver has a remarkable story to tell – and Rosemary is certainly no exception. As a former social worker in Kenya, Rosemary was responsible for ensuring access to clean water and education for the Maasai tribal communities, as well as empowering women to take a stand against the brutalities of female genital mutilation. She has a kind heart, and readily shows warmth and compassion towards people of all ages… But she does have a ‘soft spot’ for senior citizens. Over the past two months, Rosemary has been providing live-in homecare services for an elderly gentleman, and supports him with bathing, incontinence care, meal preparations, exercises and light housekeeping. Her accomplishments as a CAREGiver have been extraordinary and we are blessed to have her as a part of our team. #RosemaryCares
As a former Airport Screening Officer, Joyce is no stranger to interacting with people from all walks of life, executing detailed protocol and most importantly, ensuring the safety of others. Over the past 3 months, she has been caring for two elderly clients living with dementia and uses the skills acquired as an officer to ensure their ongoing independence and safety. Today, as a Home Instead CAREGiver, Joyce provides personal care support, including bathing and peri-care, assists with medication reminders, and helps train new CAREGivers. She is full of energy and has made a positive connection with her clients and their family members – who have even described her as a “lifesaver” for her ability to manage some of the complex behaviours associated with dementia. #CaregiverOfTheMonth
There’s no job too tough for Norma! Over the past 3 months she has been assigned to multiple cases requiring intensive care – and with her PSW education, along with many years of caregiving experience – Norma demonstrates compassion and utmost professionalism as she supports the unique needs of each client, such as managing hallucinations, aggression and wandering behaviours associated with advanced Alzheimer’s. If that’s not tough enough, she is also caring for a frail gentleman who only speaks Persian – and cannot communicate a single word in English. Despite this language barrier, Norma has been able to earn his trust and respect as she skillfully supports him with toileting and bathing activities. Above all, Norma regularly reports any concerns regarding her clients’ health to office staff and takes on an active role in the care planning process. #OurCAREGiversRock
Home Instead CAREGivers are special human beings – and Wei is certainly no exception. As a certified personal support worker she’s been trusted with clients, across all ages, requiring intensive in-home care services. Most notably, Wei has been supporting two motor vehicle accident (MVA) victims with attendant care services, including bathing, toileting, meal preparation, and general supervisory care. Her advanced PSW skills are further highlighted as she cares for a bedbound client who is recovering from a fractured spine. But, to be an exceptional Home Instead CAREGiver, you must also have a heart of gold and the patience of a saint – and these are dual traits that Wei demonstrates, day-in and day-out. Wei’s clients regularly communicate their respect and appreciation for her, and one even stated that she has become “like family” to them... Well, we understand: she’s definitely like family to us as well. #LoveOurPSWs
Some Home Instead CAREGivers come equipped with education or certifications intended to propel them into a career of caregiving. Others, like Sharon, come with tremendous life experiences and a big heart that make them into compassionate and loving CAREGivers. As a former elementary school teacher, mother of two, and caregiver of her own elderly family members, Sharon is no stranger to supporting the independence and safety of others. Over the past four months, she has been providing palliative care for a bedbound client who is battling breast cancer, and supports her client’s hygiene, nutrition and housekeeping needs. She is very attentive, actively monitors changes in her client’s condition, and regularly reports any concerns. In addition to English, Sharon can also speak French and Spanish but above all, she speaks our universal language of Caring. #EnhancingLives
Home Instead CAREGivers come from all walks of life, from PSWs and RNs, to everyday people who want to enhance the lives of senior citizens. Our CAREGiver of Month, Kamran, is no stranger to the healthcare world. As a former emergency room physician in Iran, he was responsible for providing critical care for patients with bone fractures, heart attacks, strokes and traumas. Armed with extensive medical knowledge, Kamran has been an indispensable member of our team – and has provided personal care support for a client who underwent multiple brain surgeries, as well as everyday companionship for others. Most recently, he’s been caring for an elderly gentleman who adores their relationship and has said that they are like “best friends”. Kamran is in the process of completing his medical residency in Canada – and needless to say, we believe he will be an amazing doctor for our Moms and Dads. #BestiesForLife
As a former pediatric nurse, Kim was responsible for carrying out doctors’ orders and supporting the needs of her patients and family members, alike. It is perhaps this experience that has helped Kim excel in her current role as a trusted CAREGiver where she consistently demonstrates a high level of professionalism and respect for her clients. Getting support with personal care activities such as showering, dressing, and incontinence care can be an intimidating experience for many senior citizens – but Kim’s empathetic, calm and welcoming demeanor has helped her build meaningful relationships with her clients to quickly overcome this barrier. Kim is very responsive and swiftly communicates updates with office staff and family members, and has taken the lead on multiple initiatives to ensure the ongoing independence and safety of her clients. #HomeInsteadCaregiversRock
All Home Instead CAREGivers have three things in common – they are compassionate, professional and reliable. For Lavern, these traits are innate and naturally shine in everything she does. As a former nurse in Jamaica, Lavern assisted with surgical procedures and supported patients throughout their recovery. Today, she is caring for a client who is blind, immobile and dependent on her for all activities of daily living. As a live-in CAREGiver, Lavern travels more than one hour (each one-way) to provide 24-hour support with meal preparations, feeding, bathing, incontinence care and light housekeeping. To further illustrate her ongoing commitment, Lavern even worked throughout the holidays, including Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day. Her "can-do" attitude and nurturing presence has earned the trust and respect of the client and his family. Needless to say, we are proud to announce Lavern as our CAREGiver of the Month and confident that she will continue to make us proud. #EnhanceLives
Paulette never ceases to amaze her clients. As a certified Personal Support Worker, she is responsible for providing in-home, attendant care services for two mature clients who were involved in crippling motor vehicle accidents. She supports them with bathing, grooming, meal preparation, assistance with physiotherapy exercises, escorting to doctors appointments – and above all, providing some cheer in the form of well needed companionship. During a recent Quality Assurance visit, one of Paulette’s clients commented that “Home Instead Senior Care is much better than last home care company”... Of course, we couldn’t have earned this praise without Paulette’s expertise, reliability and ongoing commitment to enhancing the lives of her clients. #LovePSWs
In her past life, Devi was a phlebotomist who was skilled at drawing blood from patients for clinical and medical testing… Today, she draws on her in-depth knowledge of the human body to care for elderly people in the comfort of their own home. Devi originally joined as a Home Instead CAREGiverSM in February 2016 and has been entrusted with caring for a bedridden Client who requires support with activities of daily living (ADL) including bed baths and incontenence care, as well as assistance with meal preparations, light housekeeping and physiotheraphy exercises. Her medical background, detail orientated approach and soft charm is a lovely combination – and one that positively contributes to our mission of enhancing of the lives of senior citizens throughout the York Region. #HomeInsteadCAREGiversRock
Amal joined the Home Instead Senior Care team 6 months ago and has proven to be an indispensable CAREGiver. No job is too complicated for her, in fact, she has assisted Clients under varying circumstances, from basic companionship and home helper, to supporting the complex needs of someone living with schizophrenia, in addition to providing Attendant Care services for motor vehicle accident victims. Amal is the “Jill of all trades” and the recipient of this award for her exemplary work. #OurCAREGiversRock
We all know the saying, “there’s no I in TEAM” – and for our CAREGivers of the Month, it couldn’t be anymore true. This dream team of four came together to support an elderly Client who required around-the-clock care. In the month of August they provided nearly 450 hours of continuous care and were responsible for help around the home, feeding, fall prevention, assistance with incontinence, and managing complex behaviours (delusions, wandering, agitation, aggression, refusal, repetition and memory loss). Their diverse education, experience, commitment – and above all, compassionate nature, helped their Client continue to live independently and safely in the comfort of her own home. Outstanding work Catherine, Ann, Alyssa and Udee! #CAREGiverDreamTeam
Teodolito, also known as Teo, is no stranger to caring for people. As a former cardiac critical care nurse in Saudi Arabia, he’s helped heal critically ill patients at high risk of life-threatening health problems. Recently, Teo joined Home Instead as a CAREGiverSM where he consistently demonstrates reliability and compassion in supporting his client’s homecare needs, and advocates on her behalf during multiple specialist visits and hospital admissions. His client has described him as a “Godsend” and we couldn’t agree more. Congratulations Teodolito on your achievements and in becoming our CAREGiver of the Month! #TeoCares
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