Reviews

​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Edmonton, AB have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials

"The staff and Management go above and beyond in care and service provided to their clients.  Brent and his wonderful employees have put my family at ease with their excellent level of professionalism and compassion for my brother.  I would strongly recommend Home Instead services for anyone's need for care.  AN ABSOULTELY WONDERFUL TEAM and very grateful to them."

Posted by Cathy B on Apr 14 2017

"Brent and Lynn are an amazing team! Their genuine hearts for people immediately shone through when I interviewed with them at Home Instead. I have worked in long term care for many years and upon meeting them I could hear that " relationship or companionship" was key for their clients. Yes, tasks are also important as well... But getting to know our clients was a high priority. Unfortunately in a long term care facility this is not easy, you just don't have the time. With Home Instead they look at meeting the needs of the entire person. No more rushing out, your clients have the time and care they deserve. I would highly recommend them and their wonderful team."

Posted by Jeanie P on Apr 14 2017

"Dear Brent, Lynn and staff,         I want to thank-you for providing companionship and personal care to my elderly mom.  My mom had been discharged from the hospital in July and was expected to care for herself with minimal outside help. Each day presented a new and different issue and mom was not in a safe environment. To meet her needs the family looked for a solution. From the moment a phone call was made to your Home Instead office, things improved. Immediately an interview was scheduled with Brent. His mannerisms, knowledge about geriatric individuals and their needs, inclusiveness with my mom and the promise and ability to match the appropriate caregiver were clear reasons to proceed/hire Home Instead. Within a short period of time my mom’s physical health improved greatly including her mental state. The caregivers sent were kind, compassionate, respectful, knowledgeable, and ALWAYS looking out for mom’s wellbeing. They accompanied her to lab and doctor appointments and provided reminders for taking medications. As her health improved these ANGELS included and encouraged mom to participate in completing household tasks. They would do laundry, dishes and even baking together. For companionship they would talk, go on walks, work on puzzles and do some shopping. Whatever my mom needed, they were there for her. Throughout the past 6 months, I have made several calls to Lynn asking for changes to mom’s care. It was not a change in caregiver or the type of care required but more a change of hours needed. Some days we needed more hours and at other times it was less. Each request was dealt with professionally and seamlessly. It is evident to this family that Brent and Lynn have a strong devotion to providing the very best customer service.  Recently I asked my mom what she likes about her Home Instead caregivers and she responded, “They are so nice. They always come when they are supposed to and are never late. They come into my home and get right to work. They are always looking for things to do. They encourage me to do different things and get out of my condo. I don’t know what I would do if they never came to see me”. My mom is safe and well cared for and looks forward to the companionship your employees provide. From that first phone call to your office (off a brochure) six months ago until now, my mom and myself have received extraordinary assistance and genuine care. A simple thank-you is all we can say. So thank-you……for all you do,     Pearl and daughter, LoriFort Sask. AB"

"I had Brent Boyd out to my workplace to present to a team who works with seniors and older adults on the topic of Alzheimer's disease and other dementias. He is fantastic at facilitating workshops and only positive feedback was given by the individuals in attendance. If Brent's team of trained caregivers do even half of the amazing job that Brent does, I highly recommend Home Instead Senior Care to anyone considering this type of service! Thanks for all you do, Brent."

Posted by Carla Liepert on May 06 2016

" My Mom and Dad Sam and Matilda have been clients of HomeInstead for a about 3 months. The care they have been provided by their care giver Marevick is outstanding. She is compassionate and listens to my parents needs. The care provided enables my parents to remain in their own home. HomeInstead puts client care first and my parents love their caregiver. "

Posted by Maria Roppo Walsh on May 06 2016


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