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Our Team

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Home Instead Senior Care Team

At Your Service 24/7 in Markham, ON

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (905) 604-4223 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.

Jake Mitten, Owner and Managing Director

Jake Mitten, Owner and Managing Director

Jake has always enjoyed taking on new challenges in both his professional and personal life, which ultimately drove him to opening a Home Instead Senior Care business. Working in a fast-paced sales environment, Jake developed the skills to build effective relationships and solve problems in collaborative and creative ways. A graduate of the Bachelor of Business Administration (BBA) program at Wilfrid Laurier University, Jake is passionate about making a positive difference in peoples’ lives, and is truly thrilled he now has the opportunity to help others in the community through his work at Home Instead. Loyalty and patience are two of his key traits – evident in the fact he remains a lifelong fan of the Toronto Maple Leafs.


Tracy Mitten, RN, Owner and Director of Client Care

A passionate nurse for over 30 years, Tracy knew from a young age she wanted a career where she could make a positive impact in peoples’ lives. Throughout her career, Tracy has worked in a variety of nursing fields, including nephrology (providing hemo and peritoneal dialysis) and chronic disease management.

Most recently, Tracy has spent the last 10 years working in a geriatric outreach program and with Behavioural Supports Ontario managing behaviours associated with dementia and other neurological conditions for individuals living in long term care. Through this experience, Tracy witnessed the challenges families face in caring for their aging loved ones first-hand, and clearly saw the need for improved in-home senior care.
Tracy is excited to make a difference in the lives of seniors and their families and believes Home Instead’s mission aligns directly with her vision for enhancing the lives of older adults. She is a graduate from Ryerson University’s BSc. N program, which she completed part-time while raising a family of three children



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Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

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