Home Instead History & Mission

Helping Senior’s in Kitchener-Waterloo, ON and surrounding areas

We know that caring for an elderly loved one is much more than just helping out. It's about a special partnership in which a senior not only feels cared for, but also loved. Home Instead Senior Care in Kitchener-Waterloo, ON is committed to helping our community's seniors, whether it is through companionship, meal preparation, personal care, or assistance with daily living skills. We are passionate about exceeding the needs of our elderly community and are consistently graded highly by our clients and their families for excellent quality care.


Our organization is committed to creating a Perfect Match between our clients and their CAREGiver. All of our CAREGivers are required to complete extensive training and attend an on-going educational series. They are continually recognized for their outstanding service.

We are regularly referred by the Alzheimer Society of Waterloo Wellington, as well as numerous retirement and Long Term Care facilities in the Kitchener-Waterloo, ON area.

Home Instead Commitment

Our Brand Essence

Home Instead Essence: Why, What, How

Screened, Bonded and Insured

Each potential CAREGiver must successfully complete a thorough personal and professional reference and criminal background check. Each CAREGiver is also bonded and insured.

Clients' Reviews

Read Kitechener-Waterloo's senior home care reviews written by our clients and their families.

Quality Home Care‚Äč

Home Instead Senior Care Kitchener-Waterloo is proud to announce another step in its commitment to quality care, customer service and continual improvement.

Meet Our Outstanding CAREGivers

At Home Instead Senior Care, we reward our local CAREGivers with CAREGiver of the Month and CAREGiver of the Year awards to show our appreciation for all they do. Click to read more about  Awarded CAREGivers in the Kitchener-Waterloo, ON area.

Local Office Information:

Address: 570 University Ave E Unit 5 Waterloo  ON  N2K 4P2 

Phone: (519) 571-1665

Associations, Memberships

Home Instead Senior Care Kitchener-Waterloo, ON is a proud memeber of the following Organizations
    Canadian Association for Retired Persons
    Canadian Home Care Association
    Home Care Ontario
    Veteran Affairs Canada

Brenda Enright and Greg Bechard, Home Instead owners

To Us, It’s Personal®

Our founders, Paul and Lori Hogan, launched Home Instead in 1994 to provide care to Paul’s 90-year-old grandmother. Remarkably, after she began receiving personalized, in-home care that allowed her to age safely in the place she loved most – the family home – Grandma Manhart thrived for an additional decade!

That’s why, to us, senior care is personal. We’re passionate about Enhancing the lives of Aging Adults and their Families®.

More than a Business: A Mission in Life

In the decades since Paul and Lori founded Home Instead, the company has expanded far beyond the city limits of Omaha, Nebraska. We now count more than 45 franchises across Canada and over 1,200 franchise locations globally – but we all share the same mission.

We live the mission with our CAREGivers, our staff and our community by:

  • Treating each other with dignity and respect
  • Encouraging and supporting each others’ growth
  • Building value in our service to others
  • Honouring God in all we do

When you choose Home Instead to help your family, you’re partnering with us on our mission to improve the lives of seniors (and their families) everywhere.