Meet Our Team

Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing. Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution. As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.

Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded. Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful. He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.

After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the Vice President. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families. Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​

​Trained as a LPN, Sandy brings a wealth of nursing knowledge to our team. Specially trained as an Advanced Foot Care nurse she adds a special understanding of lower leg and foot health. Sandy leads our team of Foot Care Nurses to make sure each client is receiving the highest quality foot care each appointment. Sandy works diligently with families to help them navigate the many choices of care options for their loved ones. Sandy works with our clients and their families to ensure that their loved ones are receiving care specifically designed to meet their individual needs.

Carter has been serving seniors for over twenty years throughout Western Canada and areas of the United States. Formally trained and meeting the provincial standards as a Recreation Therapist, Carter felt that true person-centred care begins and stays in ones home as he chose the Home Instead team, with spending most of his career working in facilities. With an educational combination of Kinesiology and Gerontology, Carters true passion is improving the Quality of Life of each person he assists. Carter is a dedicated family man who has been married for twelve years to his partner in life Lori, raising their two children, and new Labradoodle puppy.

​Tamara has several years of scheduling experience and is a great asset to our team. She is able to find new ways to solve the daily challenges that arise while keeping a customer focused approach. Her in-depth knowledge of our caregiving team allows her to match Care Pros to even the most challenging situations. Tamara makes it a priority to make sure all of our Care Pros are prepared to work with our clients. ​

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others! Today Tori works as a Scheduling Manager where she helps organize care for seniors while supporting the Care Pros on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care. When asked what she enjoyed most about Caregiving Tori said “It was knowing that I was helping seniors to remain happy and healthy in their own homes”. Tori uses her experience as a Care Pro to help make successful matches between seniors and Care Pros as she knows first-hand what’s important to seniors in our community. Tori relies on these experiences to help coach other Care Pros when they are working with clients.

Olivia works on our team as a Recruitment and Engagement Manager. Coming from restaurant management, she really wanted to find meaningful work that would truly make a difference in the lives of others. Olivia brings a wealth of experience to our team and has a great way of working with potential new Care Professionals. She will be responsible for screening and hiring the best Care Professionals in Calgary. She is passionate about helping share with applicants what Home Instead does in our community and how they can be a part of our team’s mission to serve and support Calgary’s Seniors and their families.

“I am very honoured to be at the starting point for our Care Professionals on their journey of working with our amazing clients.”

Paige handles the bookkeeping, high-level accounting tasks and controls within the company. After working at a public accounting firm for five years and obtaining her CPA designation, she decided to switch roles to work with Home Instead so her skills could be transferred to provide purpose and meaning to older adults. After watching the Franchuk's grow Home Instead over the years, it seemed like an natural transition to Paige as the job aligned well with her goals and values to do meaningful work. Older adults are important to Paige as she has a very close relationship with her grandparents and sees the need for high quality, personalized senior care. Paige loves to golf outside of work and spend time with her husband and Golden Retriever, Bentley.

Jessica Works as a lead scheduling manager where she helps match Care Professionals to our clients. She takes extra time to learn about each Care Pro and each client to make meaningful matches.  "I love working for Home Instead, I started my journey as a Care Professional. I fell in love with being there to support seniors in all aspects of their daily lives - it's a rewarding job that I’m happy I get to be a part of. I had the support of the care team and managers along the way that helped me grow as an individual to better serve seniors in need. Being a Care Professional changed my life - being able to still work with seniors and be a Care Professional is so rewarding even now as I have recently moved into the office. Now I get to work alongside the team that has helped me grow. Having the opportunity to be the support that clients and Care Professionals need has been an amazing opportunity and I’m so proud to be part of the Home Instead team.” At any given time, you can find Jessica supporting a Care Professional on how to provide the highest level of care to our Clients and also our Care Professionals.

Kirsten works on our team as a Client Care Coordinator. She truly enjoys being able to support both Clients and Care Pros alike. Born and raised in Calgary, Kirsten is thrilled to be able to give back to her community in a meaningful way; by helping our seniors stay in their homes while ensuring that they are receiving the best possible care. She also eases the minds of their loved ones knowing they are safe and secure with Home Instead. Kirsten chose Home Instead because she knows that we provide the highest quality of care and support, its personal and thoughtful to both the Client and Care Pro. On Kirsten’s days of you can find her hiking in the great Rocky Mountains, spending time with her friends and family or reading a good book!

Hannah is apart of the Recruitment and Engagement team at Home Instead. She comes from a customer service background and had previously worked for Aritzia for four and a half years. After graduating in June 2022 with a Bachelor of Arts in Sociology, she decided it was time for a change of pace into more meaningful career. Since Hannah was a child, her mother has always worked in care centres and retirement homes and has always been extremely passionate about her work. This inspired Hannah to look into the care industry herself and has thus led her to Home Instead. She’s excited to begin a career where can she make a difference in the lives of our seniors here in Calgary and is eager to learn and take on new challenges.

"I have the pleasure of working with all sides of family and client care. Right from when a call or email comes in, meeting the families and loved ones, formulating a plan that works for everyone, getting the right care professional , and continuing care afterwards. Its amazing for the families to be able to rest easy knowing their loved one is being looked after in the place they call home! It truly fills my cup to see all of this come together. We get to touch the lives of families and see the difference it makes right away. When I'm not at work I'm with my family and friends exploring our amazing province or finding the next best coffee shop."

"My name is Bree and I am a Scheduling Manger here at Home Instead. I started my career here as a Care Professional and have since joined the management team. I loved being a Care Professional and knowing that I was making a difference to my clients and helping them when they needed it most. I wanted to become a Scheduling Manager so I could make a difference in both the Care Professionals life and the clients families life in a much more in depth way. What makes my job so meaningful is the long lasting connections we can create between Care Professionals and clients. This job is very rewarding and provides me with deep gratification knowing the difference I have made in peoples lives. In my spare time I walk my dog Cleo, go on hikes, and camp in the summer time."

My name is Cassidy and I'm a scheduling manager at Home Instead. I've worked many different roles at Home Instead but I currently work to provide support on- call (after regular business hours). Building relationships to support Care Professionals, clients and their families is the best part of my role. When I'm not working, I love spending time with my family & painting.

Hi, I’m Linda. I started my career with Home Instead in 2013 as the Administrative Assistant. I was the “Caregiver” of the office! I retired in 2018 but returned in 2020 as the Accounting Assistant, taking over the invoicing and payroll for Home Instead. I enjoy the challenge and the satisfaction of completing both jobs with a high level of accuracy. Although I work behind the scenes, I love how our office team is dedicated to providing their best, whether it’s training new Care Professionals or providing care for your loved ones. I pride myself in ensuring there is a high accuracy in my work. When I’m not in the office I like spending time with my family.

My name is Lyle and I am the newest Scheduling Manager here at Home Instead. You might ask me why homecare is important to me and my answer would be simple. It’s simply about the care we provide but more importantly homecare is about how I make people feel. It’s about going the extra mile to make clients and employees feel happy with the service being provided. It’s about the connections and bonds you make with absolute strangers and making the uncomfortable comfortable. Homecare is about caring for one’s wellbeing and doing what it takes to meet expectations than exceeding those expectations by going out of your way to make someone feel special. I am a wonderful father of the most precious 3 year old girl named Chloe and I am just excited to start a meaningful long lasting career here at Home Instead.

Hello! My name is Luna Torres, Recruitment and Engagement Coordinator at Home Instead. My role in the company is to find high quality candidates that would suit all areas of care for our clients and ensuring they are fully trained before their first assignment. This makes my job really meaningful as I’m able to learn, describe, and make feel our Care pro’s prepared to provide the best possible care to each of our clients. Something I love about my job is to get to know people closely, learn more about their life experiences and how they can make a good fit for our team! Outside of work, what I love to do in my free time is to enjoy some movies and snacks with my husband and pets (we have lots!)

My name is Shyla, I am a Scheduling Manager with Home Instead, I am a wife, mother of 2 beautiful children, and 2 furry babies. I have a background as a Health Care Aide for just about 10 years! I loved working in Home Care and being able to provide support, companionship and building relationships to our clients! Working in Home Care was very rewarding, but I moved into scheduling for a change and to learn more about how home care is run; while still being able to provide the highest quality and compassionate care possible for older adults in Calgary. In my spare time you can find me with my family, being outdoors during the summer, baking/cooking or playing the occasional video game.

My role as a Client Care Coordinator is to assist older adults and their families plan for in-home or in-facility care that supports their goal to remain in their current home. I develop 'care plans' that outline the service(s) Home Instead will be providing, thus facilitating the information for the Care Professionals to follow to ensure the senior is receiving the highest quality Home Care. By Providing personalized support I can help older adults remain safe and independent in their homes. This role is so meaningful - helping people secure the supports they need for today and for tomorrow. I truly love helping others by supporting older adults with the care they need for their best quality of life! Outside of work I spend most of my time volunteering for Rotary projects that provide financial supports for causes at home and around the globe. I look forward to the opportunity of support you or the loved one in your life.

Kyla Markuson is one of our dedicated Scheduling Managers with over three and a half years with experience scheduling home care for seniors here in Calgary! Kyla has worked with Seniors for over four years and loves her job because she is a part of making a real difference, not only in Seniors lives but also he lives of the wonderful Care Professionals she matches to them. At Home Instead we are art of ensuring Seniors get to live their best lives and this is what motivates Kyla every day. Kyla is a talented crocheter in her spare time. She loves to make crocheted stuffed animals and dolls for friends and family members. Kyla is also a dog lover and has a Shiba Inu Dog that she loves spending time with.

My name is Samantha White and I'm a Client Care Coordinator at Home Instead. My job is to talk to new and potential clients and their families about their struggles and set them up with the appropriate care for their circumstances. I help guide families through the maze that is senior care in Calgary by providing them with professional advice to ensure their loved one received the highest quality senior care. The opportunity to make a difference in someone's life by making it possible to stay in their homes gives me a sense of fulfillment. As a nurse I can help seniors remain in their home for as long as possible. I love connecting with people and seeing the difference I'm able to make. Outside of work, I enjoy practicing judo, camping, hiking, and reading books with my book club.