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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Chris Robertson,  Owner

Chris Robertson, Owner

An experience with my parents inspired me to bring this service to Cape Breton. Understanding that caring for a loved one can be a stressful experience, we are here to help.

Spending 10 years working in the Diabetes industry with Johnson and Johnson gave me the opportunity to work with great health care professionals and meet some inspiring individuals. This experience helped me to recognize the challenges families face as we age. I decided to open a Home Instead Senior Care franchise because I want to make a difference in our community. My goal is to be a community resource and help people remain safe and comfortable in the place they call HOME.

My wife Susan and I both grew up in the area and after 10 years in Halifax, we are thrilled to be back in Cape Breton. We are excited to be close to our parents and feel there is no better place to raise Luke and Anna.

Michelle MacNeil,  Office Coordinator

Michelle MacNeil, Office Coordinator

After a 30 year career as an Residential Rehabilitation Worker and Program Coordinator in the Residential Care Service, I retired and took the next couple of years re-connecting with family & friends and volunteering in my community. My mother was experiencing memory issues around the same time which eventually led to a diagnosis of Alzheimer’s. My research into services and information led me to the Home Instead website and eventually to meeting Chris. I began working part-time as a Caregiver which allowed me to spend a lot of time with my mom while she struggled with this terrible disease. I eventually took on the role of Office Coordinator. Working with this amazing team has opened my eyes to our senior’s struggles with staying in their homes, trying to maintain their independence while dealing with health issues associated with aging. While my mom succumbed to the disease after 7 years, my journey has given new insights into the possibilities for improvements in Senior Care services and the importance that should be placed on enhancing the lives of our most prized possessions…the elderly.
Ian McNeil,  Community Engagement Coordinator

Ian McNeil, Community Engagement Coordinator

​Born in Port Hood, Cape Breton, Community Engagement Coordinator Ian McNeil is the newest member of our team. A former broadcaster and published author, he has also worked as a communications consultant, workplace educator and in economic development, building relationships with friends, students and colleagues in every Cape Breton community. He is also an active volunteer, often called upon to host public events in the role of master of ceremonies. During off hours, he is fortunate to spend time with his parents in Howie Centre and his son's family in Florence, Cape Breton.

Our Team

Your Home Instead team in Sydney, NS possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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