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At Your Service 24/7 in West Toronto, Ontario 

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That is why our team stands ready to serve you any day of the week, at any hour of the day or night. 

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSM​​to serve your family's senior loved one with compassion and devotion.
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Proudly Serving Aging Adults & Their Families in West Toronto

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Mark MacLean, Managing Director/Owner

Mark MacLean, Managing Director/Owner

Fiona Martins, Client Care Manager

Fiona Martins, Client Care Manager

Fiona graduated from Central Technical School's Registered Nursing Assistance Program in 1985. She worked as a registered nursing assistant in both England and South Africa and gained an understanding of the different practices in other countries and how healthcare is managed outside of Canada. After returning from abroad, she was employed as a nurse at St. Michael's hospital and worked in a variety of different areas of the hospital including General Surgery, Neurology/Neuro Surgery, Orthopedics, Cardiology and Cardiovascular surgery. Fiona then shifted gears and started working in community-based healthcare and becoming the lead in the Adult Day Program for seniors with Dementia at West Toronto Support Services.

In 2005 Fiona's love of community-based nursing was rekindled as a result of her father becoming terminally ill. The outstanding palliative care he received inspired Fiona to return to the community and become a community nurse with Spectrum Health Car. In that capacity she worked at Sunnybrooke Hospital as a discharge planner for the oncology and palliative floors, before transferring to the Palliative team for 9 years.

It was while working for the palliative team that Fiona was introduced to Home Instead Senior Care. She worked with Home Instead Senior Care on multiple occasions often referring many clients to them for services that the LHIN were not able to provide but the clients/families so desperately needed. The progression to Home Instead Senior Care seemed natural.


Chloe Bosquin, Marketing and HR Coordinator

Chloé was awarded a Master of Communication and a Master of Business at the University of Brussels. She has professional experience as a Marketing Manager and Web Developer in the tech industry. 

She started working for Home Instead as a caregiver. She wanted to experience caregiving for the elderly…and she loved it! She realized that being a companion to isolated seniors was very rewarding and fulfilling. 

Chloé later joined Home Instead team as a Marketing and HR coordinator.She was delighted to be able to make good use of her computer and marketing skills and to contribute to such as great and valuable cause.  

Natasha Walsh, Weekend On-Call Supervisor

Natasha Walsh, Weekend On-Call Supervisor

When not supporting our Home Instead clients and staff team as one of our weekend On-call Supervisors Natasha is a Community Facilitator and Case Manager with Community Head Injury Resource Services (CHIRS) for over 19 years.

Natasha brings a passion for caring with clients in the vulnerable sector and has developed numerous innovative program activities and care plans for clients throughout the city. She is an honours graduate of the Humber College Social Service Worker Diploma and Life Skills Training Certificate and has further training in Crisis Prevention and Intervention (CPI) Training.

Natasha knows first hand the challenges families and clients face when navigating through the Health and Long Term Care process. She is there to support our team and clients in times of crisis and celebration.

Natasha is a committed to professional development expanding her skill sets with Psychopharmacology and Brain Injury support training through George Brown College. Her engaging personality and empathic ear are a gift to our team and for those who find themselves seeking support or information.

We all know that our team and clients are well cared for on the weekends with Natasha and Eleanor there for support just a phone call away.

Darci Taylor, Principal - HR Compass: HR & Quality Assurance Consultant

Darci Taylor, Principal - HR Compass: HR & Quality Assurance Consultant

With over 18 years of national and international leadership experience, Darci is a progressive Human Resources consultant. Her background includes working with professional services firms, not-for-profit organizations, retail enterprises, healthcare, manufacturing, distribution and creative agencies. The support and guidance HR Compass brings to our team is invaluable.

Our Team

Your Home Instead team in Toronto, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home


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