Why we’re the most trusted home care service in Ottawa, ON:
We’ve been caring for Ottawa, ON for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Julie
My mom and I are so Grateful for Zena, Ottawa location. She is absolutely amazing❣️ Authentic, caring, interactive and informed. My mom spends her time celebrated, cared for and happy. Love and appreciate she is part of our journey🌺 Thank you to the office staff Madison and Lauren for their knowledge and patience, from first contact to finding the right match, to co-ordinating schedules, Thank you🙏🫶
John S.
We recently enlisted the services of Home Instead for in home care support after my wife had knee replacement surgery. We can’t say enough good things about this company. From the initial interview process, to matching us with our in home worker, Precious, and the extraordinary care she provided, their service was second to none. Home Instead could not have matched us with a more compassionate, intuitive, professional worker. Precious was always punctual, caring, upbeat and supportive. No task was too small or too great and she lent a hand wherever needed, often without being asked. She recognized intuitively what needed doing or when my wife needed extra support, and simply did it. Whether it was accompanying my wife on follow up appointments or helping out with tasks around own home, Precious was always pleasant and thorough. We highly recommend Home Instead and if one is fortunate enough to have Precious as a care provider, they should consider themselves lucky! John & Frances
Melissa W.
We have a few staff that come in to help our residents. Chloe is always cheerful and bubbly which the residents love
Karen K.
Excellent service and wonderful staff. Home Instead provides reliable, high-quality care that you can trust. They are very responsive to our client's needs and have been a pleasure to work with.
Joanne M.
I contracted Home Instead in late February for daily companionship for my father. He has mild dementia and lives in his own home so he needed help with medications and needed daily interactions. He was initially against the idea but the choice was that or move to assisted living. We gave it a try and he was paired up with Gwen. She is lovely and a perfect match. With her care, my father is much more lucid and definitely a lot happier. It was the best decision and we all appreciate the positive improvements Gwen has made in my father’s life.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Ottawa, ON help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Respite Care
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
24-Hour Care
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
Transitional Care
After surgery or a hospitalization, our Care Pros can help you home safely, get you settled comfortably, and provide the ongoing support and medication reminders needed for a smooth recovery.
Specialized Home Care
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
End-of-Life Care
Working alongside palliative care teams or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
In-Home Companion Care
Sometimes the best care is conversation and quality time. Our Care Pros provide companionship and social engagement, whether it’s playing cards, going for a walk, or sharing lunch.
Nurse-Directed Care
Need a higher level of support? Our Care Pros can also support more medically focused tasks including medication management, glucose monitoring, and more.
All Home Care Services
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Serving Ottawa, ON and the surrounding area.
Since 2004, Home Instead has been part of the community, providing quick access to top-rated home care in Ottawa.
Proudly caring for communities near you:
Alta Vista, Barrhaven, Carleton Place, Gloucester, Hunt Club, Kanata, Kemptville, Manor Park, Manotick, Nepean, New Edinburgh, Orleans, Ottawa, Richmond, Rockcliffe, Sandy Hill, Stittsville, Vanier
…to name a few.
Get started with the most trusted home care in Ottawa, ON
We're here to listen and guide you through every step of the decision-making process. Our Ottawa, ON caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Ottawa, ON community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Andrew Haydon Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Queensway Carleton Hospital or The Ottawa Hospital.Call Home Instead Ottawa, ON at (613) 599-6906 or request a free consultation to begin creating a personalized care plan.
Helpful FAQs
Families often call after a fall, hospital stay, growing isolation, or a change that makes personal care and daily routines harder. In Ottawa and surrounding rural communities, those decisions can also be shaped by distance, transportation, older homes, or family members who live elsewhere.
The office is known for reaching rural communities that can be difficult to staff and for Care Managers who make families feel at ease during the care consultation. Starting with a care consultation gives the family time to talk through routines, preferences, schedule, and the level of support that could make home safer and more workable.
For help starting the conversation, download our What’s Next Toolkit.
Based on care needs and Care Pro availability. Timing depends on the care needs, schedule, service area, and an appropriate Care Pro being available.
The local team can begin by learning what changed, talking through the immediate priorities, and building a customized care plan. Memory support, daily companionship, hospital-to-home planning, and veteran support.
The team serves Ottawa and surrounding rural communities. The care plan can account for the practical realities of that area, whether the client lives near a hospital, in a rural community, in an independent living setting, or in a long-established family home.
Retired veterans and rural families across the service area. Families can ask during the consultation which schedules and services are available at a particular address.
The office is known for reaching rural communities that can be difficult to staff and for Care Managers who make families feel at ease during the care consultation.
The goal is a clear, workable plan that respects the older adult’s routines and keeps family members informed as needs change. Hospital discharge teams, rehabilitation providers, and local veteran and community organizations.