FAQs! Get Answers to Common Questions About Our Services


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Each day at Home Instead, we field all kinds of questions from families looking for senior care. Here are some answers to frequently asked questions (FAQs):

1. What areas do you serve?

  • We serve metro Edmonton and surrounding areas, including St. Albert, Morinville, Fort Saskatchewan, Sherwood Park, Beaumont, Leduc, Devon, Spruce Grove and Stony Plain.

2. Do you have caregivers available?

  • Yes! We have a large pool of trained caregivers ready to go at all times; this is our core business and we are always ready to respond promptly to service inquiries or referrals.

3. How long does it take to set up senior care for my loved one?

  • Setting up services (and a schedule) for a client/family typically occurs in short order, usually within 24-48 hours. Being flexible and responding to client needs is part of our core business!  We often do immediate consultations, e.g., to support a family's urgent need for care at the time of their loved one's discharge from hospital.

4. What kind of care schedules are possible?

  • We can set up a schedule to meet your needs, whether days, evenings and/or nights - from 3 hours a day to 24/7 care. Here are just a few typical scenarios:
  • 3 (or more) hours a day; 3 to 5 days a week
  • 4 to 6 hours a day; 2 to 7 days per week
  • 8-hour day shift; 1 to 7 days per week
  • up to 24/7 care, in shifts of 8 hours, with multiple caregivers working as a team

Connect with us! To set up a no-obligation, in-home consultation, just give us a call at 780.439.9990, or submit your service inquiry online. Our client care team will be pleased to answer any other questions you may have.

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