Meet Our Team

Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing.

Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution.

As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.

Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded.

Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful.

He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.

After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the Vice President. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families.

Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​

Paige handles the bookkeeping, high-level accounting tasks and controls within the company.

After working at a public accounting firm for five years and obtaining her CPA designation, she decided to switch roles to work with Home Instead so her skills could be transferred to provide purpose and meaning to older adults.

After watching the Franchuk's grow Home Instead over the years, it seemed like an natural transition to Paige as the job aligned well with her goals and values to do meaningful work. Older adults are important to Paige as she has a very close relationship with her grandparents and sees the need for high quality, personalized senior care.

Paige loves to golf outside of work and spend time with her husband and Golden Retriever, Bentley.

Sandy brings a wealth of nursing knowledge and hands-on experience to her role as Client Care Manager. Trained as a Licensed Practical Nurse and specially certified as an Advanced Foot Care Nurse, she offers clients a deeper understanding of lower leg and foot health.
Drawing on her nursing background, Sandy skillfully guides our Care Team and works closely with families to help them navigate the often-complex health care system. She takes the time to listen, answer questions, and explain options so that families feel informed and supported in making the best choices for their loved ones.

Sandy is dedicated to creating personalized care plans tailored to each client’s unique needs and preferences. Whether it’s coordinating services, offering education, or providing reassurance during difficult decisions, she ensures that seniors receive the highest quality care while families gain peace of mind knowing their loved one is in compassionate, capable hands.

As a dedicated Case Manager at Home Instead, Tia plays a key role in guiding families through the journey of home care. From that first call for information to coordinating ongoing care, Tia’s passion for helping seniors shines through in every interaction. What she enjoys most is seeing the positive, life-changing impact that home care has on both clients and their families.

With over a decade of experience as a Licensed Practical Nurse (LPN), Tia brings extensive expertise in long-term care settings, behavior units, and home care. Her deep-rooted passion for working with seniors led her to join Home Instead, where she’s able to make a meaningful difference in the lives of Calgarians.

"Hi, my name is Allison and I am a Case Manager at Home Instead.

"As a Case Manager I have the privilege of meeting with clients and families to listen to their needs and then customize a personalized care plan. This allows the client to remain in the comfort of their own surroundings for a longer period of time. I also act as a guide and support system for our skilled and professional care professionals.

"This role is meaningful to me because I have the opportunity to make a positive impact on clients and their families, while giving them the dignity and respect they deserve. I find immense satisfaction in my role as a Case Manager because I get to advocate for seniors and their families and/or closest support system. I value the relationships that I have the opportunity to build with clients and their families. I enjoy hearing their stories, and understanding their needs to ensure all the appropriate resources are in place, all while working collaboratively to find solutions, which is incredibly rewarding.

"Outside of work, you can find me trying to keep up with children or teaching a rebound (mini trampoline) class in High River!"

Hello! I’m Meagan, a Licensed Practical Nurse and Case Manager with Home Instead. I create personalized Care Plans based on each client’s unique needs, taking the time to understand their goals, preferences, and challenges. As a liaison between clients and Care Professionals, I provide guidance, answer questions, and ensure communication flows smoothly so care is delivered with consistency and compassion. My goal is to ease worries, offer education, and advocate for both clients and their families every step of the way.

I began my journey with Home Instead as a Care Professional and fell in love with supporting seniors in our community. That hands-on experience gave me valuable insight into the meaningful relationships that form through care — and it continues to guide how I support families today. I’m passionate about helping seniors maintain their independence and live comfortably and safely at home.

When I’m not at the office, you can find me exploring the mountains, spending time with friends and family, or relaxing with a good book and my cat on my lap.

Kirsten works on our team as a Case Manager. She truly enjoys being able to support both Clients and Care Pros alike.

Born and raised in Calgary, Kirsten is thrilled to be able to give back to her community in a meaningful way; by helping our seniors stay in their homes while ensuring that they are receiving the best possible care.

She also eases the minds of their loved ones knowing they are safe and secure with Home Instead. Kirsten chose Home Instead because she knows that we provide the highest quality of care and support, its personal and thoughtful to both the Client and Care Pro.

On Kirsten’s days off you can find her hiking in the great Rocky Mountains, spending time with her friends and family or reading a good book!

"I have the pleasure of working with all sides of family and client care. Right from when a call or email comes in, meeting the families and loved ones, formulating a plan that works for everyone, getting the right care professional, and continuing care afterwards.

"Its amazing for the families to be able to rest easy knowing their loved one is being looked after in the place they call home! It truly fills my cup to see all of this come together. We get to touch the lives of families and see the difference it makes right away.

"When I'm not at work I'm with my family and friends exploring our amazing province or finding the next best coffee shop."

Hello! I’m Tracy Pratt, and I’m a Case Manager with Home Instead. Caring for others is all I’ve ever known, and I truly can’t imagine doing anything else. In my role, I support both clients and Care Professionals by listening closely to each person’s needs, helping create personalized care plans, and ensuring that seniors receive the respect, dignity, and compassion they deserve.

Before joining Home Instead, I spent 28 years working in palliative care within the community. That experience shaped who I am as a Case Manager and deepened my commitment to supporting individuals and families through some of life’s most meaningful moments. I chose Home Instead because of its singular focus on dignity for seniors; something that strongly aligns with my own values and the work I feel called to do.

When I’m not working, you can find me watching movies or documentaries, spending time with my partner and our four cats, or FaceTiming my daughter in Montreal.

"My name is Vanessa, and I’m a Case Manager at Home Instead.

"My role is to discuss ways we at Home Instead can provide support to new, and potential clients that is customized to their unique situations and needs. As well as to ensure our current clients are receiving the best care possible.

"This role is meaningful to me because I can make an impactful change in people's lives and support them in their homes, and ease stressors that they and their loved ones may be facing. I love connecting with clients, and seeing the positive impact that supporting them has made on them and their families."

With over 10 years of scheduling experience, Tamara plays a key role in ensuring families feel supported and cared for. As Operations Manager, she brings both problem-solving skills and a compassionate, client-focused approach. Tamara understands that every family’s situation is unique, and she works tirelessly to make scheduling care as smooth and stress-free as possible.

Her deep knowledge of our Care Professional team allows her to thoughtfully match the right Care Pros with the right clients, creating meaningful connections and ensuring seniors receive the personalized care they deserve. By taking the time to get to know both families and Care Pros, Tamara builds schedules that foster trust, consistency, and long-term relationships.

Tamara is passionate about making sure every Care Professional feels prepared and supported, so that each client enjoys a positive, dependable, and enriching care experience. Families value her caring nature, attention to detail, and commitment to providing care that feels truly personalized.

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others!

Today Tori works as a Lead Scheduling Manager where she helps organize care for seniors while supporting the Care Pros on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care.

When asked what she enjoyed most about Caregiving Tori said “It was knowing that I was helping seniors to remain happy and healthy in their own homes”. Tori uses her experience as a Care Pro to help make successful matches between seniors and Care Pros as she knows first-hand what’s important to seniors in our community. Tori relies on these experiences to help coach other Care Pros when they are working with clients.

"My name is Bree and I am Lead Scheduling Manger here at Home Instead.

"I started my career here as a Care Professional and have since joined the management team. I loved being a Care Professional and knowing that I was making a difference to my clients and helping them when they needed it most.

"I wanted to become a Scheduling Manager so I could make a difference in both the Care Professionals life and the clients families life in a much more in depth way. What makes my job so meaningful is the long lasting connections we can create between Care Professionals and clients. This job is very rewarding and provides me with deep gratification knowing the difference I have made in peoples lives.

"In my spare time I walk my dog Cleo, go on hikes, and camp in the summer time."

Jessica Works as a Lead Scheduling Manager where she helps match Care Professionals to our clients. She takes extra time to learn about each Care Pro and each client to make meaningful matches.  

"I love working for Home Instead, I started my journey as a Care Professional. I fell in love with being there to support seniors in all aspects of their daily lives - it's a rewarding job that I’m happy I get to be a part of. I had the support of the care team and managers along the way that helped me grow as an individual to better serve seniors in need. Being a Care Professional changed my life - being able to still work with seniors and be a Care Professional is so rewarding even now as I have recently moved into the office.

"Now I get to work alongside the team that has helped me grow. Having the opportunity to be the support that clients and Care Professionals need has been an amazing opportunity and I’m so proud to be part of the Home Instead team.”

At any given time, you can find Jessica supporting a Care Professional on how to provide the highest level of care to our Clients and also our Care Professionals.

I'm Virginia, and I serve as a Scheduling Manager here at Home Instead, where I coordinate our care services to ensure seniors receive the support they need and deserve! My role involves managing schedules and logistics to deliver seamless care experiences for clients and their families. What makes my work truly meaningful is the impact I make in the lives of seniors, helping them maintain their independence and quality of life.

I particularly love connecting with the Care Professionals, building relationships that enhance our entire care team. This allows me to better match our Care Pro’s to the older adults that we serve. Outside of work, I enjoy reading, hiking with my husband and my dog Nova, and spending quality time with friends.

"My name is Rip, and I’m a Scheduling Manager and a Care Professional at Home Instead.

"I have the privilege of working with an incredible team of Care Professionals every day, helping everyone succeed in their roles. I match our amazing Care Pros with clients to ensure each person receives the care and support they deserve. Being part of a team that makes a difference every single day is what keeps me motivated.

"I also provide personalized, compassionate care to seniors, helping them maintain their independence, dignity, and quality of life at home. Every day, I get to build real human connections and see how even small acts of kindness can have a huge impact. It's a reminder that what we do truly matters. I love hearing the incredible life stories of the people I care for — it’s like getting a front-row seat to history, told by the people who actually lived it.

"Outside of work, you’ll usually find me hiking and exploring new trails, pretending I know exactly where I’m going (spoiler: I don’t)."

"Hi, my name is Hannah and I am a Scheduling Manager here at Home Instead.

"In this role I coordinate schedules to ensure clients receive the best care from our dedicated team. What I love most about my role is the opportunity to build relationships and support our Care Professionals, clients and their families. In my job I get the opportunity to support our clients by matching amazing care professionals.

"Outside of work, I love to spend time with my family and do crafts like crochet and sewing."

"My name is Cassidy and I'm a scheduling manager at Home Instead.

"I've worked many different roles at Home Instead but I currently work to provide support on-call (after regular business hours). Building relationships to support Care Professionals, clients and their families is the best part of my role.

"When I'm not working, I love spending time with my family & painting."

Hi, I’m Esther, a Scheduling Manager here at Home Instead. I provide guidance to our care professionals, making sure them and every client gets the support they need, when they need it. It’s really meaningful to know that my work helps families feel at ease and cared for. One of the things I love most about my role is getting to connect with so many kind and dedicated people every day.

As a Scheduling Manager I get to make authentic relationships with our Care Pros and Clients so that our clients get the care they need and the Care Pros have the support when they need it. When I’m not at work, you might find me out kayaking and spending time with my nieces.

Hi, I’m Linda. I started my career with Home Instead in 2013 as the Administrative Assistant. I was the “Caregiver” of the office!

"I retired in 2018 but returned in 2020 as the Accounting Assistant, taking over the invoicing and payroll for Home Instead. I enjoy the challenge and the satisfaction of completing both jobs with a high level of accuracy. Although I work behind the scenes, I love how our office team is dedicated to providing their best, whether it’s training new Care Professionals or providing care for your loved ones. I pride myself in ensuring there is a high accuracy in my work.

"When I’m not in the office I like spending time with my family."

"Hi, I’m Hanna Rose and I am the Administrative Assistant here at Home Instead Calgary!

"My job is managing incoming communications and supporting all office staff and Care Professionals with what they need! I am inspired by my late grandparents as they were always in service to their communities and others. I wish to make them proud in this new position and carry on their legacy through Home Instead.

"One of the most rewarding parts of my job is creating efficiencies and streamlining communications to make everyone’s work lives easier, which positively effects the lives of our Clients and Care Pros!

"Outside of work, I enjoy teaching yoga, weightlifting, and caring for my indoor and outdoor gardens!"

Rebecca is the Recruitment and Engagement Manager at Home Instead, where she leads the hiring, onboarding, and engagement journey for Care Professionals and office team members. She guides the recruitment team in attracting exceptional people who will grow, succeed, and deliver the high-quality care our clients deserve.

Rebecca is passionate about building meaningful connections and helping individuals find work where they feel valued, supported, and able to make a difference. She believes that every great hire strengthens the care experience for clients and their families.

Outside of work, Rebecca enjoys training for endurance events and spending time outdoors, embracing activities that keep her energized and inspired.

"Hello! My name is Luna Torres, Lead Recruitment and Engagement Coordinator at Home Instead.

"My role in the company is to find high quality candidates that would suit all areas of care for our clients and ensuring they are fully trained before their first assignment. This makes my job really meaningful as I’m able to learn, describe, and make feel our Care pro’s prepared to provide the best possible care to each of our clients.

"Something I love about my job is to get to know people closely, learn more about their life experiences and how they can make a good fit for our team!

"Outside of work, what I love to do in my free time is to enjoy some movies and snacks with my husband and pets (we have lots!)

"Hi, my name is Kristen and I am a Recruitment and Engagement Coordinator here at Home Instead!

"My job is to connect with potential Care Givers and help to ensure we have the right team in place to care for our clients. Having all four grandparents still living independently, I understand the value of seniors remaining in their home while receiving the support they need. Because of this, I was drawn to the mission of Home Instead and knew I wanted to be apart of the work that happened here.

"Having the ability to connect with our Care Givers and learn more about their passion for helping others is just one of the many things I love about this role.

"Outside of work, I enjoy running and staying active with my husband and golden retriever, Moose!"

My Name is Elaine, and I'm excited to serve as a Recruitment Engagement and Coordinator at Home Instead. My role involves engaging with potential candidates, coordinating hiring processes, and building a passionate team to support our clients! What makes my job meaningful is fostering connections that enhance our mission of care.

To me, it’s about finding the best Care Professionals Calgary has to offer so that we can provide a premium care option to each client we serve. I love the dynamic nature of coordinating and engaging with people, and outside of work, I enjoy camping, hiking and eating at new restaurants recommended by families and friends.

"With nearly two decades of customer support experience building valuable relationships, my job at Home Instead is to educate groups and organizations in Calgary about the importance of what Home Instead can offer.

"Having had a personal experience of my own I wish I had known about Home Instead to help with the upheaval. I take pride in my work knowing that I am helping people live their lives the way they want to.

"Away from work you will find me on the sidelines coaching youth soccer."