With over 10 years of scheduling experience, Tamara plays a key role in ensuring families feel supported and cared for. As Operations Manager, she brings both problem-solving skills and a compassionate, client-focused approach. Tamara understands that every family's situation is unique, and she works tirelessly to make scheduling care as smooth and stress-free as possible. Her deep knowledge of our Care Professional team allows her to thoughtfully match the right Care Pros with the right clients, creating meaningful connections and ensuring seniors receive the personalized care they deserve. By taking the time to get to know both families and Care Pros, Tamara builds schedules that foster trust, consistency, and long-term relationships. Tamara is passionate about making sure every Care Professional feels prepared and supported, so that each client enjoys a positive, dependable, and enriching care experience. Families value her caring nature, attention to detail, and commitment to providing care that feels truly personalized.

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others! Today Tori works as a Lead Scheduling Manager where she helps organize care for seniors while supporting the Care Pros on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care. When asked what she enjoyed most about Caregiving Tori said "It was knowing that I was helping seniors to remain happy and healthy in their own homes". Tori uses her experience as a Care Pro to help make successful matches between seniors and Care Pros as she knows first-hand what's important to seniors in our community. Tori relies on these experiences to help coach other Care Pros when they are working with clients.

Jessica Works as a Lead Scheduling Manager where she helps match Care Professionals to our clients. She takes extra time to learn about each Care Pro and each client to make meaningful matches. "I love working for Home Instead, I started my journey as a Care Professional. I fell in love with being there to support seniors in all aspects of their daily lives - it's a rewarding job that I'm happy I get to be a part of. I had the support of the care team and managers along the way that helped me grow as an individual to better serve seniors in need. Being a Care Professional changed my life - being able to still work with seniors and be a Care Professional is so rewarding even now as I have recently moved into the office. "Now I get to work alongside the team that has helped me grow. Having the opportunity to be the support that clients and Care Professionals need has been an amazing opportunity and I'm so proud to be part of the Home Instead team." At any given time, you can find Jessica supporting a Care Professional on how to provide the highest level of care to our Clients and also our Care Professionals.

"My name is Rip, and I'm a Scheduling Manager and a Care Professional at Home Instead. "I have the privilege of working with an incredible team of Care Professionals every day, helping everyone succeed in their roles. I match our amazing Care Pros with clients to ensure each person receives the care and support they deserve. Being part of a team that makes a difference every single day is what keeps me motivated. "I also provide personalized, compassionate care to seniors, helping them maintain their independence, dignity, and quality of life at home. Every day, I get to build real human connections and see how even small acts of kindness can have a huge impact. It's a reminder that what we do truly matters. I love hearing the incredible life stories of the people I care for - it's like getting a front-row seat to history, told by the people who actually lived it. "Outside of work, you'll usually find me hiking and exploring new trails, pretending I know exactly where I'm going (spoiler: I don't)."

"Hi, my name is Hannah and I am a Scheduling Manager here at Home Instead. "In this role I coordinate schedules to ensure clients receive the best care from our dedicated team. What I love most about my role is the opportunity to build relationships and support our Care Professionals, clients and their families. In my job I get the opportunity to support our clients by matching amazing care professionals. "Outside of work, I love to spend time with my family and do crafts like crochet and sewing."

"My name is Cassidy and I'm a scheduling manager at Home Instead. "I've worked many different roles at Home Instead but I currently work to provide support on-call (after regular business hours). Building relationships to support Care Professionals, clients and their families is the best part of my role. "When I'm not working, I love spending time with my family & painting."

Hi, I'm Esther, a Scheduling Manager here at Home Instead. I provide guidance to our care professionals, making sure them and every client gets the support they need, when they need it. It's really meaningful to know that my work helps families feel at ease and cared for. One of the things I love most about my role is getting to connect with so many kind and dedicated people every day. As a Scheduling Manager I get to make authentic relationships with our Care Pros and Clients so that our clients get the care they need and the Care Pros have the support when they need it. When I'm not at work, you might find me out kayaking and spending time with my nieces.

Hi, I'm Linda. I started my career with Home Instead in 2013 as the Administrative Assistant. I was the "Caregiver" of the office! "I retired in 2018 but returned in 2020 as the Accounting Assistant, taking over the invoicing and payroll for Home Instead. I enjoy the challenge and the satisfaction of completing both jobs with a high level of accuracy. Although I work behind the scenes, I love how our office team is dedicated to providing their best, whether it's training new Care Professionals or providing care for your loved ones. I pride myself in ensuring there is a high accuracy in my work. "When I'm not in the office I like spending time with my family."

"Hi, I'm Hanna Rose and I am the Administrative Assistant here at Home Instead Calgary! "My job is managing incoming communications and supporting all office staff and Care Professionals with what they need! I am inspired by my late grandparents as they were always in service to their communities and others. I wish to make them proud in this new position and carry on their legacy through Home Instead. "One of the most rewarding parts of my job is creating efficiencies and streamlining communications to make everyone's work lives easier, which positively effects the lives of our Clients and Care Pros! "Outside of work, I enjoy teaching yoga, weightlifting, and caring for my indoor and outdoor gardens!"

"Hello! My name is Luna Torres, Lead Recruitment and Engagement Coordinator at Home Instead. "My role in the company is to find high quality candidates that would suit all areas of care for our clients and ensuring they are fully trained before their first assignment. This makes my job really meaningful as I'm able to learn, describe, and make feel our Care pro's prepared to provide the best possible care to each of our clients. "Something I love about my job is to get to know people closely, learn more about their life experiences and how they can make a good fit for our team! "Outside of work, what I love to do in my free time is to enjoy some movies and snacks with my husband and pets (we have lots!)

"Hi, my name is Kristen and I am a Recruitment and Engagement Coordinator here at Home Instead! "My job is to connect with potential Care Givers and help to ensure we have the right team in place to care for our clients. Having all four grandparents still living independently, I understand the value of seniors remaining in their home while receiving the support they need. Because of this, I was drawn to the mission of Home Instead and knew I wanted to be apart of the work that happened here. "Having the ability to connect with our Care Givers and learn more about their passion for helping others is just one of the many things I love about this role. "Outside of work, I enjoy running and staying active with my husband and golden retriever, Moose!"

"With nearly two decades of customer support experience building valuable relationships, my job at Home Instead is to educate groups and organizations in Calgary about the importance of what Home Instead can offer. "Having had a personal experience of my own I wish I had known about Home Instead to help with the upheaval. I take pride in my work knowing that I am helping people live their lives the way they want to. "Away from work you will find me on the sidelines coaching youth soccer."

Hello! I'm Stephanie, and I'm a Scheduling Manager with Home Instead. I work closely behind the scenes to help ensure our clients, families, and Care Professionals feel supported, informed, and cared for throughout every stage of the journey. In my role, I coordinate care schedules, adapt to changing needs, and help keep communication flowing across teams. A big part of what I do is listening - understanding what families are navigating, what Care Pros need to feel set up for success, and how we can create consistency during what can often be uncertain times. I try to approach every interaction with patience, clarity, and compassion. Born and raised in Calgary, it means a lot to me to do work that directly supports people in my own community. I've always felt drawn to roles where I can be of service in a practical way - combining organization with emotional awareness, and this work allows me to do that every day. What makes this role so meaningful is the trust involved. Families are inviting us into deeply personal moments in their lives, and being able to help bring steadiness and reassurance during those times is something I don't take lightly. I chose Home Instead because our commitment to relationship-driven care reflects the way I naturally approach supporting others. Outside of work, you'll usually find me spending time with my dog, Sargie, baking for my loved ones, painting, or gravitating toward anything musical - the creative spaces that help me recharge and stay present both personally and professionally.

Hello! My name is Branagh, and I am a Case Manager with Home Instead. I was drawn to working with seniors because it gives me the opportunity to support not only our clients, but also their families! I find great meaning in helping families feel informed, supported, and confident in the care their loved one is receiving, and I am committed to providing compassionate, person-centered guidance every step of the way.

Hello! I'm Heather, a Recruitment and Engagement Coordinator at Home Instead. My role focuses on finding and training compassionate, high-quality Care Professionals who consistently exceed the expectations of our clients and their families. I'm drawn to individuals who lead with empathy, have a natural desire to help others, and are eager to learn and grow. I find my work meaningful because I can truly make a difference in the lives of seniors. I also love being part of a team that fosters a positive and supportive workplace culture. In my free time, I enjoy painting with watercolours and spending time with my pets and family.

Hi, my name is Ryan, and I'm part of the Recruitment & Engagement team at Home Instead. In my role, I identify candidates who align with Home Instead's mission of delivering the highest quality care and exceeding expectations. This starts with our Care Professionals-finding the right people who can provide exceptional service to our clients every day. Being the first point of contact in a candidate's journey is especially meaningful, as I help set the foundation for that high standard of care. What I enjoy most about my role is connecting with people and learning from their experiences. Every conversation-whether or not someone joins our team-offers something valuable that I carry forward. Outside of work, I spend most of my time at the gym or staying active. I've been part of over a dozen sports teams, with wrestling, swimming, and fencing being my favourites.

Hi, my name is Joyce and I'm an RN Case Manager with Home Instead here in Calgary. I have been a Registered Nurse for 36 years. Caring for people has been a passion of mine my entire adult life. I have worked as an acute care nurse, an administrator for a thriving family practice, and was a Territory Manager for an international company which specializes in healthcare products. However, in recent years, my passion has turned toward helping seniors, which is why I'm so thrilled to be a part of the Home Instead team. I have been an avid athlete almost my entire life, and enjoy rollerblading, cycling and walking, most. I love spending time with my entire family, especially my nieces and great nieces, who bring me such joy.