Choosing the Care that You Deserve
You don't have to settle for the home care provider that AHS assigns you. Under Alberta's CDHCI program, families can choose Home Instead to provide the personalized, high quality care that they deserve without worrying about paying up front. If you have been approved by AHS for home care, you can seamlessly transition to Home Instead, and we invoice Alberta Blue Cross on your behalf so you don't have to pay out of pocket or claim back for your approved care coverage.
Home Instead is a preferred provider of in-home care to seniors in Leduc, Spruce Grove, Wetaskiwin, Camrose, Ponoka, and surrounding areas with a
5.0★ rating on Google
Why families switch to CDHCI
Most families only find out CDHCI exists after they've already been assigned a provider through standard AHS home care - often after a rough experience with inconsistent caregivers or a provider that didn't feel like the right fit. CDHCI exists to fix exactly that problem: it hands the choice back to you.
- One dedicated Care Manager who knows your file - not a rotating call centre
- Consistent, background-checked Care Pros matched to your family's needs
- Care plans that adjust as needs change, without restarting the process
- Local team serving Leduc and area, not a distant regional office
CDHCI vs. Standard AHS Home Care: What Actually Changes
The assessment is identical either way. What changes is who ends up at your door.
| Standard AHS-Assigned Care | CDHCI (Client Directed) | |
| Who picks the provider | AHS assigns based on availability | You determine which approved provider (such as Home Instead) will best meet your personal needs |
| How it's paid | AHS pays the provider directly | Your chosen provider invoices Alberta Blue Cross, without you as the middle man. |
| Consistency | Can change providers/caregivers with little notice | You build an ongoing relationship with a provider you selected |
| Starting point | AHS home care assessment | Same AHS home care assessment |
| Care provided | Only AHS-approved tasks; new caregivers every day; in and out in 20 minutes; showing up when it's convenient for them | Person-centered care; assistance with all aspects of daily living; known caregivers coming at times that work for you |
Nothing about your eligibility or funding changes - CDHCI just puts the choice of who delivers the care in your hands instead of AHS's.
Is CDHCI Right for Your Family?
Consider CDHCI if you:
- Already know a provider you'd trust, or have had a bad experience with an assigned one
- Have a loved one with memory loss who does better with the same familiar caregiver
- Want a say in scheduling, not just whatever slot is available
- Live in Leduc, Spruce Grove, Camrose, Wetaskiwin, Ponoka, or surrounding areas-- all areas that Home Instead serves directly
- Want dedicated time for personal care and connection, not being rushed through task-focused care
You may not need CDHCI if:
- You're satisfied letting AHS coordinate and assign your care team
- You don't have a strong preference about who provides the care
- You're satisfied with caregivers only spending 10–20 minutes providing care.
How to Use CDHCI
- If you have not been approved for home care, call Health Link at 811 to request a home care assessment with AHS.
- It may take some time to book and complete an assessment. If you are in need of care right away and are okay with paying out of pocket for care until you are approved for funding, call Home Instead today to book a complimentary care consultation
- Once an AHS nurse conducts your in-home assessment and approves you for home care (or if you were already approved or receiving care through the AHS assigned provider) inform your AHS Case Manager that you would like to use CDHCI and select your own care provider.
- Your AHS Case Manager will calculate the number of care hours that you have been approved for, have you sign an agreement, and set an activation date.
- You are then able to use your approved hours towards an approved care provider such as Home Instead. Contact Home Instead directly to discuss care planning and scheduling.
- If you were already receiving care, inform your AHS Case Manager of the date you plan to transfer care, and it should be a seamless transition.
- After you begin receiving care, Home Instead will invoice Alberta Blue Cross directly for all of your approved care amounts.
Why Should I Choose Home Instead?
Since we started in 2023, we've built our local reputation one family at a time. Not through a national script, but through a local. caring team, and showing up for our clients when they need us.
- 5.0★ rating on Google
- Local team based in Leduc, serving Leduc, Spruce Grove, Camrose, Wetaskiwin, Ponoka, and surrounding areas
- One dedicated Care Manager to address your care concerns
- Trusted, screened, and trained Care Pros matched to your needs
- Nurse-led team to identify health concerns and emergencies early
- Care that supports all of your daily needs and grows with you over time
- Support that helps you stay in the home you love
CDHCI Frequently Asked Questions
Will I have to pay up front for care or submit claims to Alberta Blue Cross?
No. We direct bill Alberta Blue Cross for all of your approved care amounts so you don't have to.
Does Home Instead Leduc actually qualify as a CDHCI provider?
Yes - we're an approved CDHCI provider for Leduc, Spruce Grove, Camrose, Wetaskiwin, Ponoka, and surrounding areas. Once you're approved for CDHCI funding, you can select us and we invoice Alberta Blue Cross directly.
Will AHS cover dementia or memory care? What about things like meal preparation, companionship, or light housekeeping?
AHS calculates your funded care hours and creates their own care plan for you based off of your need for things like personal care and respite, not additional tasks like meal preparation and light housekeeping.
How is Alberta Blue Cross involved?
They handle the CDHCI billing on behalf of AHS. Your chosen AHS approved home care provider invoices them directly so you don't have to.
Talk to a Local Care Advisor
Figuring out CDHCI vs. standard AHS care is a real decision, not a formality - and it's easier with someone who's walked Leduc families through it before. No pressure, no commitment, just a conversation.
Request a Free Care Consultation
Home Care Made Just For You
