

Why we’re the most trusted home care service in Burnaby and Vancouver, BC:
We’ve been caring for Burnaby and Vancouver, BC for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours and choose to stay with us long-term—a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Mel
Home Instead has taken care of my mom over the last five years as she has needed various levels of care. The staff are all so great - caring, compassionate, flexible, kind. It's so challenging caring for an elder parent and it's so wonderful to have help from Home Instead.
Dan E.
For more than two years, Home Instead South Vancouver has provided support for my somewhat infirm older brother that has enabled him to continue to live safely and in good health independently. In addition to assisting him with personal care, medications, dressing, mobility, and cleaning and laundry, Home Instead caregivers have accompanied him on medical appointments—arranging transportation, preparing him for travel, interacting with medical staff as needed, and (importantly!) taking notes. My family and I live quite a distance from Vancouver, and Home Instead has, in many ways, become a surrogate family to my brother. I have found Home Instead caregivers to be attentive, skillful, responsible, and nonjudgemental, and always sensitive to my brother’s needs. As well, they have been responsive to my family’s questions and concerns, and they quickly alert us to changes in his mental and physical health. My brother has developed a close, trusting relationship with Sergiy, his primary Home Instead caregiver, which has been a great comfort to the family. I have found Home Instead a pleasure to work with—flexible, always easy to contact, and quite adaptive to changing healthcare needs—and I would recommend it without reservation. My experience with Home Instead has demonstrated to me that the service Home Instead provides is a key component of effective elder healthcare.
Diane D.
Home Instead, South Vancouver Office, provided exceptional 24-hour care for my stepmom. The office staff were excellent communicators, responsive to our requests and proactive in identifying whatever my stepmom required. The caregivers were warm, respectful and highly competent in attending to both her medical and social needs. It was a great relief to have such an outstanding team support us in caregiving.
Susan F.
My mother is living on her own in the community with early stage dementia. Home Instead was recommended to me when I was looking for a companion to spend time with her a couple of times a week. My experience with Home Instead has been exceptional, from initial contact with the owner to the first meeting/assessment with the office manager. This company is very service oriented and responsive. Mom has really enjoyed the caregivers they have sent to her, who have been consistent from week to week (even on statutory holidays). I wouldn't hesitate to recommend Home Instead to care for your loved ones, regardless of their underlying health issues. A very caring, responsive company that is easy to deal with when dealing with the challenges of being a family caregiver.
Theo P.
I would highly recommend Home Instead to people looking for caregivers to assist their elderly parents. Five stars all the way! This is the second time we have hired their services and my mom was well taken care of again. They assisted her to the bathroom, cooked, cleaned , kept moms personal hygiene up and kept her company through out the day. Once again, a big thank you to the crew of caregivers from Home Instead.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Vancouver, BC help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Diabetes Care
Managing diabetes takes daily care. Our Care Pros support healthy routines, like meals, activity, and monitoring, so older adults can feel their best and live safely at home.
Arthritis Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
View our complete care offering
Learn more about the full range of care we offer—from care for Parkinson’s, arthritis, and diabetes to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Helpful FAQs
At Home Instead Vancouver, we've helped thousands of families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
- Missed medications, meals, or appointments
- Challenges with bathing, dressing, or mobility
- Increased forgetfulness or signs of memory loss
- Withdrawal from social activities
- Stacks of unopened mail or unpaid bills
- Family caregiver stress or burnout
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
- You're juggling caregiving with work, family, and your own well-being
- Your loved one's needs are growing beyond what you can manage alone
- You're noticing signs of burnout, frustration, or fatigue
- You want a consistent, trusted partner to rely on
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
- One-on-one attention in familiar surroundings
- A flexible schedule that fits your lifestyle
- Support with meals, mobility, personal care, and companionship
- Help from Care Pros who get to know your loved one—building trust and routine
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
- Professional hiring, training, and supervision
- Background checks, insurance, and 24/7 backup support
- Personalized matches and no long-term contracts
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
Here's how it works with Home Instead Vancouver:
- We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
- We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros bring years of experience supporting chronic conditions or memory care.
- We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
- We stay connected. Our Vancouver office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.
Here's what sets our Vancouver Care Pros apart:
- They're trained and trustworthy. Each Care Pro goes through a thorough background check, reference checks, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
- They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
- They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
- They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.

Serving Burnaby and Vancouver, BC
Since 2014, Home Instead has been part of the community, providing quick access to top-rated home care in Burnaby and Vancouver, BC.
Proudly caring for communities near you:
Burnaby, Marpole, Dunbar, Langara, Southlands, Fraserview, Oakridge, Killarney, Kerrisdale, Champlain Heights
…to name a few.
Get started with the most trusted home care in Burnaby and Vancouver, BC
We're here to listen and guide you through every step of the decision-making process. Our caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Burnaby and Vancouver, BC community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Central Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Burnaby Hospital or Royal Columbian Hospital.Call Home Instead Burnaby and Vancouver, BC at (604) 449-9945 or request a free consultation to begin creating a personalized care plan.
