Client Reviews
We value our clients and their families so much. It is an honour to support so many wonderful people! Here's what some of our recent clients have to say about Home Instead.![]()
"I was a nurse for ten years and when we needed home support for our elderly mother I thoroughly researched all of the companies in the Tri-Cities area. I short listed two companies and my sister and I interviewed them. Instead of giving us the corporate lingo, Mandi carefully listened to our concerns and requirements and responded with empathy, understanding and knowledge. Home Instead is an exceptional team and they provided us with outstanding care providers and service. We would highly recommend Home Instead to anyone looking for personalized services with people who really care."
- Frances L
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We are so grateful for the wonderful care my mom is receiving from Home Instead. After interviewing different companies and people, what impressed us most was the time and patience Mandi has taken to really get to know our Mom, as a person, not just a client. The communication with Mandi and Katie is fantastic. They check in regularly with us and inform us of any concerns or updates. My Mom was matched with the perfect caregivers who learned her routines, her preferences, and even the little things that bring her comfort and joy. The caregivers are consistent, kind, and reliable, which gives our family tremendous peace of mind. Watching my mom accept the help and build a relationship with her caregivers has been heartwarming, and it reassures us that she is in the right hands. We wholeheartedly recommend Home Instead to anyone seeking compassionate, personalized home care for a loved one.
- Kimberly
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We could not have asked for better care for my father. Even when he was in the hospital the staff would keep me informed of what was happening. Do not hesitate to hire them. They were a god sent.
- Louise M