Lead Caregiver

Position: Lead Caregiver
Company: Home Instead Vancouver
Location: Vancouver, BC
Employment Type: Full-time, Permanent
Wage: $24.00 per hour
Hours: 30 to 40 hours per week

Job Summary:
Home Instead Vancouver is seeking a qualified Lead Caregiver to provide in-home support services to seniors while also assisting with basic administrative and coordination tasks. The role combines direct client care with team support responsibilities.

Job Duties:

• Provide personal care including bathing, grooming, dressing, and toileting
• Assist with mobility, transfers, and positioning
• Support medication reminders as per care plan
• Prepare meals and assist with feeding if required
• Perform light housekeeping duties (laundry, cleaning, organizing)
• Provide companionship and monitor client well-being
• Observe and report changes in client condition to supervisors
• Support onboarding and mentorship of new caregivers
• Maintain accurate documentation of care provided

Administrative and Coordination Duties:

• Assist with scheduling updates and communicate shift changes to caregivers
• Maintain and update client and caregiver records in company systems
• Support care plan updates in coordination with supervisors
• Conduct basic quality assurance follow-ups (e.g., check-ins with clients/caregivers)
• Support general office communication via phone, email, and messaging platforms

Qualifications and Requirements:

• Active registration as a Registered Care Aide (RCA) in British Columbia (registration number required)
• Minimum 3 years of experience in a home support or healthcare setting
• Completion of secondary school required; relevant healthcare training preferred
• Ability to communicate effectively in English (oral and written)
• Valid Criminal Record Check including Vulnerable Sector Search
• Legally authorized to work in Canada
• Ability to travel within Vancouver, BC
• Availability to work a variety of shifts including days, evenings, nights, and weekends
• Basic computer skills for documentation, scheduling, and communication

Assets (Not Required):

• Valid Class 5 driver’s license and access to a reliable vehicle

Benefits:

• Extended health benefits available after 3 months of employment
• Ongoing training and paid educational workshops
• Employee recognition programs and incentives

Work Setting:
Work will be performed in clients’ private residences and occasionally in an office setting in Vancouver, BC.

Application Instructions:
Interested applicants should should submit their application through our website. Only candidates selected for an interview will be contacted.

Equity Statement:
We encourage applications from Indigenous persons, newcomers to Canada, and members of visible minorities.