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Why choose us ?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Your Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Kim Lepp

Kim Lepp

MBA PAC Certified

Kim has been a successful business owner for more than 30+ years. As the driving force behind Home Instead Vancouver, Kim has made it our mission to enrich the lives of our clients, their families, and our dedicated Care Professionals. Her steadfast leadership has led Home Instead Vancouver to be accredited through Accreditation Canada and earn Vancouver Is Awesome's Star Award for the last seven years. Kim, a nominee for the Top 25 Women of Influence Awards , is currently studying for her Masters in Gerontology. As a Teepa Snow certified professional, she's an advocate of their mission to enhance awareness and drastically improve dementia care. Outside work, Kim enjoys spending time with her family. She loves traveling and discovering new places with her husband, her steadfast partner for over 40 years. 🎥 WATCH KIM ON YOUTUBE

Vlad Navarro

Vlad Navarro

General Manager

Vlad advocates for clients from every angle: navigating their home environments, coordinating care, and working with other healthcare professionals to determine clients' goals and create both short- and long-term plans to achieve those goals. He became a Medical Doctor in 2008 and worked in many rural underprivileged communities in Mexico providing medical care. In 2011, Vlad started to teach science and became very passionate about helping people improve their lifestyles. Outside of work, he enjoys swimming, working out, and spending time with friends and family. 🎥 WATCH VLAD'S INTERVIEW ON YOUTUBE

Eva Dugaro

Eva Dugaro

Business Development Advisor

Eva's journey in senior care began with a simple desire to make a difference. Through volunteering, she offered companionship to lonely seniors and inspired those in rehabilitation-small acts that brought big moments of joy and connection.

Agatha Jiew

Agatha Jiew

LPN Client Care Manager

Agatha is a passionate and dedicated Licensed Practical Nurse with over a decade of healthcare experience in a variety of medical settings. She has been a bedside nurse in acute care, community health nurse and pharmacy nurse. She possesses a vast experience dealing with a broad range of medical conditions, bringing forth the ability to thoroughly assess the health of clients, monitor and change care plans as needed for optimal health moving forward. During her time off she enjoys spending quality time with her family, travelling, music and experiencing new cuisine.

Katharine Garcha

Katharine Garcha

Client Care Coordinator

Katharine began her academic journey by earning a Bachelor's degree in Health Science with a minor in Gerontology. Driven by a passion for learning and improving community health, she continued her education and earned a Master's in Public Health. She is deeply committed to advocating for the health and well-being of individuals and enjoys providing personalized support through one-on-one interactions. Katharine strives to bring warmth, compassion, and comfort to every engagement, ensuring that each person feels valued and heard. Outside of work, she enjoys exploring new restaurants, staying active through exercise, and spending quality time with family and friends.

Harpreet Kaur

Harpreet Kaur

Service Coordinator

Harpreet is a dedicated and compassionate healthcare professional with a strong passion for assisting the elderly. She completed her Bachelor of Dental Surgery and subsequently pursued a diploma as a Health Care Administration (HCA) to further develop her skills and provide best care services. With years of experience as a service coordinator, Harpreet has become an expert in the healthcare industry and takes great pride in her work. She believes in the importance of enabling older adults to live comfortably in their own homes and is committed to ensuring that their needs are met with the highest level of care and compassion.

Marian De Vera

Marian De Vera

Service Coordinator

Marian graduated with a Bachelor's degree in Economics from Holy Name University in Bohol, Philippines. She moved to Canada and began her career as a caregiver, dedicating herself to both child and elderly care.

Jay Pastor

Jay Pastor

Recruitment and Engagement Coordinator

Jay is our key player in onboarding, training, and supporting our dedicated caregivers. Internationally educated and trained Nurse and with experience as a former Emergency Cardiovascular Care Instructor, Jay brings a wealth of expertise to our team. Before stepping into his current leadership role, Jay began his journey with Home Instead Vancouver as a Care Pro, gaining firsthand experience and a deep understanding of the challenges and rewards of caregiving. His strong leadership, technical knowledge, and passion for education stem from his extensive clinical and practical experiences. These skills enable him to inspire, train, and empower our caregivers to consistently deliver the highest standard of quality care, ensuring the well-being and satisfaction of those we serve.

Our Social Purpose.


Our social purpose starts in Vancouver, BC but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.