Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Kingston’s Home Instead allows me to work at my passion and sincerely feel like I am making a difference in a senior’s life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.

Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focuses the efforts of the {{FRANCHISENAME}} office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.

With more than 20 years of experience leading multi-site and franchise-based service organizations, Mike brings a people-first approach to leadership, with a strong focus on accountability, consistency, and team development. He is known for building strong teams that deliver consistent, compassionate care while supporting leaders in creating positive, sustainable workplace cultures. Mike was drawn to Home Instead by its mission-driven approach and its commitment to helping seniors live safely and independently at home. He believes that great care starts with supported caregivers and empowered leaders, and he takes pride in partnering closely with office teams to strengthen operations while never losing sight of the human side of the work. Outside of work, Mike is an avid hockey fan and lifelong supporter of the Ottawa Senators. He enjoys live music and concerts whenever possible and spends his downtime pretending to be a guitar player—an effort he insists is improving, despite mixed reviews. Mike also values time with his family and staying active in the community. He brings the same sense of care, respect, and accountability to his personal life as he does to his professional leadership.

Elissa Chauvin is the Staffing and Recruitment Coordinator; she brings her human resources background, organizational and administrative skills to this role. Elissa believes in treating everyone with respect, compassion and understands the importance of connections. She believes in listening to the client to connect them with the perfect caregiver for their needs. She loves getting to know the clients, guiding them smoothly through the process, and helping people find meaningful work where they can truly make a difference. Before joining Home Instead, Elissa worked as an Administrative Manager.   She was closely involved in recruitment—posting job opportunities, screening candidates, coordinating interviews, and welcoming new team members. Through this experience, she discovered how much she enjoys building meaningful relationships and helping create strong, supportive teams.

Lauren Maddison is a dedicated Service Coordinator at Home Instead, where she is passionate about ensuring that families receive the highest quality care for their loved ones. With a background in psychology from Carleton University, Lauren brings a compassionate and thoughtful approach to her work, helping to match clients with the best caregivers to meet their unique needs. Whether coordinating care plans or offering ongoing support, Lauren's goal is always to create a positive and supportive experience for everyone involved. Outside of her professional life, Lauren is very enthusiastic about travel and trying new things from across the world.

Dan connects community partners with home care resources, so that they can assist families find solutions to their unique challenges. He is focused on helping seniors live active lives as independently as possible. Dan is routinely “out and about” in the community, conducting in-service presentations and sharing Home Instead's public education programs (i.e. Alzheimer’s, Parkinson’s and palliative care). Additionally, Dan plays an active role in supporting non for profits, including Be a Santa to a Senior, Give Tuesday and Give 65. In his spare time, Dan enjoys a good game of golf.

For over 10 years Paul has been a great resource to family caregivers and community partners.  He is a great listener and empathetic to the demands placed on spouses, daughters and others who jump to the call of supporting an aging loved one.  He does his best to understand your unique situation and will provide you with options that address the challenges you and your loved one face.  He can help you navigate a hospital to home discharge, speak to the value of one-to-one support in retirement or long-term care or assist you in finding a compatible caregiver to support your loved one in any place that they call home, whether those needs be minimal to complex.  He is highly responsive and thinks outside the box; you are in great hands with Paul!  His favorite things: matcha, cycling, travel and his nephews … but not necessarily in that order. 😉

Kristin has spent the past 10 years working in various levels of hospitality and restaurant management, where her constant mantra was ‘we are here to be in the service of others’. This rang especially true in her last position within Toronto Pearson Airport, where simply being present and approachable led her to assisting people of all ages and cultures with anything from directions to medical emergencies and everything in between. An ever-increasing passion for helping others paired with a close relationship with her grandparents and great-grandparents and watching them go through various stages of assisted care, made the opportunity to join Home Instead an easy decision. In her free time Kristin enjoys cooking with her husband, with her specialty being pasta from scratch. She also loves being outdoors, especially if it involves hiking a fun trail or swimming at the beach.