Why we’re the most trusted home care service in London, ON:
We’ve been caring for London for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours and choose to stay with us long-term—a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Marina M.
We have been using Home Instead for just over a year now. My mother has dementia and we wanted someone to engage with her as she doesn't get a lot of time with people other than family. Lori has been fantastic company for mom. Mom enjoys Lori's company and the help around the house is invaluable. Dad loves the baking they do and I love that the house gets cleaned. If any issues or concerns arise Lori is quick to inform me. I would highly recommend Home Instead, the professionalism and one on one care is outstanding!!
Douglas F.
Victoria and Lindsay were top notch to deal with to get the best care for at aunt who was palliative. I needed to have overnight support and they provided me with such wonderful staff members to care for her while I could rest. Although we only needed them a few nights, I knew my aunt was in great hands. Call them and arrange for their support. You will not be disappointed ❤️
Jane T.
My mom is a customer of Home Instead and have had great service. Her helper is Lori and mom enjoys her company.
Gina B.
I have had Pam, from Home Instead, care for my elderly father for the past one and a half years. He is currently 90 years old. She is a very dedicated caregiver who goes well above the requirements of the job and is very generous and attentive to his needs. For example, she sometimes arrives with small gifts, such as his favourite snack or food item or makes him aware of grocery store sales on his favourite things. She truly is more than a hired caregiver — she feels more like family!
Maryanne H.
Naziya is very patient and does an outstanding job with me. I really appreciate her visits every day. I feel good knowing Naziya is coming each day…
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in London, ON help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Diabetes Care
Managing diabetes takes daily care. Our Care Pros support healthy routines, like meals, activity, and monitoring, so older adults can feel their best and live safely at home.
24-Hour Care
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
End-of-Life Care
Working alongside hospice or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
View our complete care offering
Learn more about the full range of care we offer—from care for Parkinson’s, arthritis, and diabetes to hospital-to-home support, enhanced care, chronic condition support, and care for veterans.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Helpful FAQs
At Home Instead London, we’ve helped more than 22,000 families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
- Missed medications, meals, or appointments
- Challenges with bathing, dressing, or mobility
- Increased forgetfulness or signs of memory loss
- Withdrawal from social activities
- Stacks of unopened mail or unpaid bills
- Family caregiver stress or burnout
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes—from Leawood to Prairie Village and everywhere in between.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
- You're juggling caregiving with work, family, and your own well-being
- Your loved one's needs are growing beyond what you can manage alone
- You're noticing signs of burnout, frustration, or fatigue
- You want a consistent, trusted partner to rely on
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
- One-on-one attention in familiar surroundings
- A flexible schedule that fits your lifestyle
- Support with meals, mobility, personal care, and companionship
- Help from Care Pros who get to know your loved one—building trust and routine
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
- Professional hiring, training, and supervision
- Background checks, insurance, and 24/7 backup support
- Personalized matches and no long-term contracts
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
Here's how it works with Home Instead London:
- We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
- We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros speak Spanish and bring years of experience supporting chronic conditions or memory care.
- We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, transportation, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
- We stay connected. Our London office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.
Here's what sets our London Care Pros apart:
- They're trained and trustworthy. Each Care Pro goes through a thorough background check, drug screening, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
- They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
- They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
- They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.
Serving London, Ontario and the surrounding area.
Since 2010 Home Instead has been part of the community, providing quick access to top-rated home care in London.
Proudly caring for communities near you:
London, St.Thomas, Port Stanley, Kilworth, Komoka, Mount Brydges, Strathroy
…to name a few.
Get started with the most trusted home care in London, ON
We're here to listen and guide you through every step of the decision-making process. Our London caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the London community
Caregivers can help older adults stay active, whether that means enjoying Springbank Park or participating in senior programs at North London Optimist Community Centre. They can also assist with transportation to appointments at London Health Sciences Centre - University Hospital or St. Joseph's Hospital.Call Home Instead London at (519) 913-1662 or request a free consultation to begin creating a personalized care plan.
Get to Know a Care Pro
Kristin T, Home Instead London
Kristyn brings a unique blend of nursing knowledge and business experience to her role with Home Instead in London. With a background in both healthcare and entrepreneurship, she understands the big picture of care—how systems work, and how important it is to get it right.
“I’ve seen firsthand how quality care can improve someone’s life,” she says. “That’s why I do this.”
Whether she’s helping solve scheduling challenges or walking families through their care plan, Kristyn brings clarity, calm, and kindness to every conversation.
One of the most common concerns she hears from families? Distance. “Many don’t live nearby,” she explains. “So we help them stay connected through our Family Room Portal and 24/7 support. It’s all about making them feel informed and involved.”
She’s also proud to be part of a team that works fast in a crisis. “We can build a complete care plan in just a few hours when needed—without skipping steps. That kind of support can change everything.”