Crystal Hooey
Care Professional Training & Engagement Supervisor
Care Professional Training & Engagement Supervisor
Skip to main content
Get to Know a Care Pro
Kristyn brings a unique blend of nursing knowledge and business experience to her role with Home Instead in London. With a background in both healthcare and entrepreneurship, she understands the big picture of care—how systems work, and how important it is to get it right.
“I’ve seen firsthand how quality care can improve someone’s life,” she says. “That’s why I do this.”
Whether she’s helping solve scheduling challenges or walking families through their care plan, Kristyn brings clarity, calm, and kindness to every conversation.
One of the most common concerns she hears from families? Distance. “Many don’t live nearby,” she explains. “So we help them stay connected through our Family Room Portal and 24/7 support. It’s all about making them feel informed and involved.”
She’s also proud to be part of a team that works fast in a crisis. “We can build a complete care plan in just a few hours when needed—without skipping steps. That kind of support can change everything.”
Our social purpose starts in London, ON but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Why choose us ?
We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.
Our Team
Behind every phone call, visit, and update is your local team who genuinely cares.
We're here to help with whatever you need, whenever you need it.
Lyndsay Voisin
Client Experience Supervisor
Client Experience Supervisor
Jocelyn Wilkins
Scheduling Coordinator
Scheduling Coordinator
Kristyn Taylor
Business Operations Coordinator
Business Operations Coordinator
Afusat Alawiye BSc
RPN, Client Care Coordinator
RPN, Client Care Coordinator
Alicia Arevalo
Care Pro Recruitment and HR Assistant
Care Pro Recruitment and HR Assistant
Sandy Balmer
Business Development Advisor
Business Development Advisor
Get to Know a Care Pro
Kristin T, Home Instead London
Kristyn brings a unique blend of nursing knowledge and business experience to her role with Home Instead in London. With a background in both healthcare and entrepreneurship, she understands the big picture of care—how systems work, and how important it is to get it right.
“I’ve seen firsthand how quality care can improve someone’s life,” she says. “That’s why I do this.”
Whether she’s helping solve scheduling challenges or walking families through their care plan, Kristyn brings clarity, calm, and kindness to every conversation.
One of the most common concerns she hears from families? Distance. “Many don’t live nearby,” she explains. “So we help them stay connected through our Family Room Portal and 24/7 support. It’s all about making them feel informed and involved.”
She’s also proud to be part of a team that works fast in a crisis. “We can build a complete care plan in just a few hours when needed—without skipping steps. That kind of support can change everything.”
Our Social Purpose.
Our social purpose starts in London, ON but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Giving Back
Home Instead helps older adults age with greater hope and success whether they're our clients or not.
Be a Santa to a Senior
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Walk to End Alzheimers
Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.
Free Care Resources
We strive to help family caregivers navigate the aging journey by providing helpful, free resources.