Crystal Hooey
Care Professional Training & Engagement Supervisor
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Get to Know a Care Pro
Jocelyn W., Home Instead Sarnia, ON
Jocelyn may not provide hands-on care—but her role is just as personal. As a key member of the Home Instead team in Sarnia, she matches Care Pros to clients with care and precision, ensuring every family gets the right support.
“I’ve worked in healthcare for over five years, and I know how important it is to build trust—especially during hard times,” she says. “Even though I’m not in the home, I’m always thinking about what’s best for the client.”
With training in medical esthetics and healthcare administration, Jocelyn is skilled in listening deeply, responding quickly, and managing care details with warmth and professionalism.
“People and situations can change in a blink,” she explains. “That’s why consistency, flexibility, and communication are so important.”
From intake to assignment, Jocelyn ensures the right fit—and keeps families connected every step of the way.
Our social purpose starts in Sarnia, ON but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Why choose us ?
We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.
Our Team
Behind every phone call, visit, and update is your local team who genuinely cares.
We're here to help with whatever you need, whenever you need it.
Lyndsay Voisin
Client Experience Supervisor
Jocelyn Wilkins
Scheduling Coordinator
Kristyn Taylor
Business Operations Coordinator
Sandy Balmer
Business Development Advisor
Wendy Cosstick
Administrator - Office, Recruitment and Engagement
Get to Know a Care Pro
Jocelyn W., Home Instead Sarnia, ON
Jocelyn may not provide hands-on care—but her role is just as personal. As a key member of the Home Instead team in Sarnia, she matches Care Pros to clients with care and precision, ensuring every family gets the right support.“I’ve worked in healthcare for over five years, and I know how important it is to build trust—especially during hard times,” she says. “Even though I’m not in the home, I’m always thinking about what’s best for the client.”
With training in medical esthetics and healthcare administration, Jocelyn is skilled in listening deeply, responding quickly, and managing care details with warmth and professionalism.
“People and situations can change in a blink,” she explains. “That’s why consistency, flexibility, and communication are so important.”
From intake to assignment, Jocelyn ensures the right fit—and keeps families connected every step of the way.
Our Social Purpose.
Our social purpose starts in Sarnia, ON but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.
Giving Back
Home Instead helps older adults age with greater hope and success whether they're our clients or not.
Be a Santa to a Senior
Be a Santa to a Senior brings joy to older adults during the holidays by connecting them with thoughtful gifts and the warmth of their community.
Walk for Alzheimers
Home Instead walks to raise funds for local programs that improve the lives of people living with dementia.
Free Care Resources
We strive to help family caregivers navigate the aging journey by providing helpful, free resources.