Business Development Associate

About Home Instead

At Home Instead, we are dedicated to enhancing the lives of aging adults and helping seniors remain safe, comfortable, and independent in their own homes. Through compassionate care and meaningful relationships, we provide families with peace of mind and seniors with the dignity, companionship, and support they deserve.

About the Role

We are seeking an energetic, relationship-driven professional to join our team as a Business Development Associate. This role combines community outreach, sales, relationship-building, and client care consultations.

This is more than a traditional sales role It is an opportunity to make a meaningful difference in the lives of seniors and their families. You will be out in the community building trust, developing referral partnerships, educating people about our services, and helping families navigate important care decisions. Your ability to connect with people and build strong relationships will directly impact the quality of care and support seniors receive.

We are looking for someone with a strong work ethic, an outgoing personality, and a genuine passion for helping others. The ideal candidate is confident, resilient, proactive, and motivated by both people and results.

The Ideal Candidate Is:

• Compassionate, professional, and client-focused
• A natural relationship builder who is confident engaging with people in the community
• Self-motivated and able to work independently while contributing positively to a team
• Comfortable with networking, presentations, and community outreach
• Organized, adaptable, and able to thrive in a fast-paced environment
• A strong communicator with excellent interpersonal and presentation skills
• Proactive, resourceful, and results-oriented
• Comfortable using computers, CRM systems, email, and other technology platforms

Key Responsibilities

• Build and maintain relationships with healthcare professionals, community organizations, and referral partners
• Promote Home Instead services through networking, presentations, and community engagement
• Identify and develop new business opportunities within the community
• Conduct care consultations with prospective clients and families
• Assess client needs and recommend appropriate care solutions
• Collaborate with internal team members to support growth and quality care delivery

Qualifications

• Experience in sales, business development, healthcare, customer service, or care coordination preferred
• Strong networking, communication, and presentation skills
• Ability to work independently and take initiative
• Good computer and organizational skills
• Valid driver’s license, reliable vehicle, and good driving record required
• Ability to travel within the community for meetings, networking, and client visits

Salary Range: CA$70,000.00-CA$110,000.00 per year

How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role.

Home Instead is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment processes as accessible as possible and provide accommodations for applicants with disabilities to the best of our abilities. If you require any accommodations during the application and hiring process kindly let us know.

In accordance with Ontario legislation, we disclose that we use artificial intelligence enabled tools to support certain aspects of our hiring process. All applications are reviewed by our recruitment team and final hiring decisions are always made by our team.