Home Instead solely provides nonmedical care


Why we’re the most trusted home care service in Niagara Falls, ON & St. Catharines, ON:
We’ve been caring for Niagara Falls, ON & St. Catharines, ON for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Kristina Q.
I'm extremely grateful for the care and compassion that was provided by Home Instead for my mother. I highly recommend this service and support. They were a big part in my mother's healing and mental well-being. Every individual that we dealt with from Home Instead were so very kind and professional. Thank you so much we greatly appreciate you!
J
I would highly recommend Home Instead®, home health care service in Niagara Falls. I am so grateful for the excellent service, caring and kindness they have provided to my elderly mother with severe Alzheimers disease. My mother is reverting to her native tongue as her dementia progresses, and the Home Instead® team was able to find the perfect PSW support help for my mom, whom she can communicate with, which was so incredible. The PSW home health care service is fantastic and beyond our expectations, and our family is thankful for their help and service, knowing my mom is in good hands.
Sheila W.
We so appreciate the team at Home Instead for the last for all the help and support with caring for my aunt until she was able to be moved into Long Term Care. Denielle became our go-to person when we had any questions about anything! The care givers we dealt with were fantastic at being able to manage the necessary cares. Paul was great at keeping me informed of any scheduling issues and we were able to make it all work out. My only suggestion is that they need more care givers, but in these times, that is common anywhere in the healthcare field, unfortunately. We were more than pleased with the services provided for the last year!
Deborah B.
I find the service excellent and the people very professional.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Niagara Falls, ON help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Arthritis Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
Diabetes Care
Managing diabetes takes daily care. Our Care Pros support healthy routines, like meals, activity, and monitoring, so older adults can feel their best and live safely at home.
View our complete care offering
Learn more about the full range of care we offer—from care for Parkinson’s, arthritis, and diabetes to hospital-to-home support, enhanced care, or chronic condition support.
Nurse-Directed Care
Need a higher level of support? Our Care Pros can also support more medically focused tasks including medication management, glucose monitoring, and more
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Helpful FAQs
At Home Instead Niagara Falls, we've helped thousands of families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
- Missed medications, meals, or appointments
- Challenges with bathing, dressing, or mobility
- Increased forgetfulness or signs of memory loss
- Withdrawal from social activities
- Stacks of unopened mail or unpaid bills
- Family caregiver stress or burnout
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
- You're juggling caregiving with work, family, and your own well-being
- Your loved one's needs are growing beyond what you can manage alone
- You're noticing signs of burnout, frustration, or fatigue
- You want a consistent, trusted partner to rely on
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
- One-on-one attention in familiar surroundings
- A flexible schedule that fits your lifestyle
- Support with meals, mobility, personal care, and companionship
- Help from Care Pros who get to know your loved one—building trust and routine
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
- Professional hiring, training, and supervision
- Background checks, insurance, and 24/7 backup support
- Personalized matches and no long-term contracts
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
Here's how it works with Home Instead Niagara Falls:
- We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
- We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros bring years of experience supporting chronic conditions or memory care.
- We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
- We stay connected. Our Niagara Falls office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.
Here's what sets our Niagara Falls Care Pros apart:
- They're trained and trustworthy. Each Care Pro goes through a thorough background check, reference checks, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
- They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
- They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
- They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.

Serving Niagara Falls, ON & St. Catharines, ON and the surrounding area.
Since 2013, Home Instead has been part of the community, providing quick access to top-rated home care in Niagara Falls, ON & St. Catharines, ON.
Proudly caring for communities near you:
Niagara Falls, St. Catharines, Niagara-on-the-lake, Thorold, Welland, Fort Erie, Fonthill
…to name a few.
Get started with the most trusted home care in Niagara Falls, ON & St. Catharines, ON
We're here to listen and guide you through every step of the decision-making process. Our Niagara Falls, ON & St. Catharines, ON caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Niagara Falls, ON & St. Catharines, ON community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Oakes Garden Theatre, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Niagara Health – Greater Niagara General Hospital or Niagara Health – St. Catharines Site.Call Home Instead Niagara Falls, ON & St. Catharines, ON at (289) 296-0288 or request a free consultation to begin creating a personalized care plan.
