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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Colin Macdonald,  Managing Director

Colin Macdonald, Managing Director

​Born and raised in Toronto, Colin has first-hand knowledge of the communities which make up this great city. He holds an undergraduate from the University of Western Ontario, and a Masters in Business Administration from the University of Edinburgh, Scotland. Colin came to Home Instead through Bruce Mahony, who is the current Managing Director of our Central Toronto Office. With more than two decades of management experience, Colin brings new focus and fresh energy to the Toronto East office. “Our office will remain client centric in everything we do. Value, innovation and quality will remain the principle tenets of our service model. Look to us to provide your family and loved ones with the most sincere, responsive and highest quality supportive care.”
Sonia Goncalves,  Client Services Manager

Sonia Goncalves, Client Services Manager

​Fluent in over four languages, Sonia joins our team from a hospitality background where her last role was Director of Food Services at the Glendon College campus of York University. If you are fortunate enough to work with Sonia, you will find her presence re-assuring, her sincerity genuine and her professionalism beyond reproach. Sonia was born in Setubal, Portugal and immigrated to Canada as a young girl. Her strong belief in family and an affinity for the elderly brought her to our Toronto Home Instead family. Home Instead offices in Portugal don’t know what they missed…..
Lisa Xie,  Marketing

Lisa Xie, Marketing

​Lisa joins our office from Aramark Canada where she held the position of Marketing Manager. Lisa is a native of Toronto, growing up in the east end where she still resides. She holds a Bachelors of Applied Business from George Brown College, and has held various roles in hospitality services before joining our team. Lisa works closely with our team to ensure our online properties, special events marketing collaterals and the annual Be A Santa To A Senior campagain is successfull.
Eva Wansi,  CareGiver & Office Assistant

Eva Wansi, CareGiver & Office Assistant

​Eva is one of the many supportive CareGivers who work with our clients in the community. In her time working with us, Eva has also assisted in the office in the scheduling and assignment of client care but ultimately prefers to work with clients directly. It is through the professional and caring nature of staff like Eva that none of our clients are without care when they need it most.
Abbey,  Chief Morale Officer

Abbey, Chief Morale Officer

​Abbey is our Certified Therapy Dog. Her pedigree is that of a Rhodesian Ridgeback. This is a South African breed, with a very proud heritage. Abbey works both in and out of the office with our staff and clients. She was rescued from Toronto Animal Services in the fall of 2012 when she was just over 3 months old. She is now 7 years old and has many years of experience in interacting with our clients. Abbey has been a wonderfull addition to our team and brings love and compassion to all with whom she interacts.

Our Team

Your Home Instead team in Toronto, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community