2026
Gold Medal 2026 Best of Kelowna - Senior Care & Service
Selected by the residents of the Central Okanagan for providing professional, reliable, quality care for seniors.
Skip to main contentWhy we’re the most trusted home care service in Kelowna, Penticton & Vernon BC:
We’ve been caring for Kelowna, Penticton & Vernon BC for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.
Here’s why so many families choose us:
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Kelowna, BC help older adults in the area age comfortably and confidently at home.
Since 2002, with more than 20 years of local experience, Home Instead has been part of the community, providing quick access to top-rated home care in Kelowna.
Proudly caring for communities near you:
Lake Country, Kelowna, West Kelowna, Peachland, Summerland, Penticton, Naramata
…to name a few.
We're here to listen and guide you through every step of the decision-making process. Our Kelowna, Penticton & Vernon BC caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Call Home Instead Kelowna, Penticton & Vernon BC at (250) 860-4113 or request a free consultation to begin creating a personalized care plan.
Get to Know a Care Pro
In Home Instead, Lisa G has become a trusted companion for local seniors and their families. Lisa comes to us with a background in married mother of 2 boys, 1 stepdaughter, and 3 grandchildren. worked in a retirement residence for almost 18yrs. i used to do "inhome" daycare for preschoolers. decided seniors were easier than children. the company has offered, and given dementia training. i have had hoyer lift training, med crushing, showering, bathing, dressing, and undressing, stand by assist, toileting, catheter cleaning, and applying(condom catheters). how to use a gait belt, and to help with a pivot and turn. there are so
many small "on the job" tips and tricks you learn and share.. With 7 years at Home Instead, Lisa has built relationships rooted in trust, compassion, and shared joy.
For Lisa, the reward is in the connection. "It goes both ways...they give me back the biggest smiles, and they appreciate all the little things we do. They have amazing life stories that most of them want, and need to tell. It's real true History 💕 They are incredible, and make my 💜 full. I am glad I could be the one there, to hold a hand during a bad day, scary appointment, tense situation, or just a walk in the park 🤩💜 on a beautiful day!," Lisa shares. Through these shared moments, Lisa has learned valuable life lessons, noting, "Be in the Moment...Here and Now. 💜🥰 Everything happens for a reason."
Lisa's daily goal is simple: ensure every client feels safe, comfortable, and cared for. Skilled in i have a lot of patience...so i feel good with dementia clients. end of life is very difficult, but really, i feel like i am a big help to the family, and i feel very honored and privileged to have been a part of their loved ones end of life journey. is a sacred amazing part of life., Lisa finds joy in the details of each visit. "Having someone Thank you for coming, helping, and just being there 😊 It's an honor and a privilege to me that they share part of their life with me 💜 Every smile fills my heart, more and more...I also need to feel loved and appreciated...my Seniors, and sometimes their families give me that...fuel for my Soul 💜," Lisa says of a typical day.
Lisa praises the local team for their dedication and communication. "I have had the best experiences working with this Home Instead All my team mates say the same...We love and trust our Management team. I have had friends who work for other "Seniors Care" companies, and they hate it. So I say Come apply with Us! Word of mouth travels fast, and I often get compliments when someone sees my name tag...They say "My friends Grandma has Home Instead, and they just love it! Or I have overheard Nurses telling families during discharge, "Maybe give Kelowna Home Instead a call...I hear they are the best in town!❤️❤️❤️❤️," Lisa notes. "I know our owner, Janine Karlsen, is a Registered Nurse. She amazes me. She is the New chair of the Kelowna General Hospital Foundation Board. Her partner, Darryl has also stepped into some big roles with the Company. So proud of the team they have created, and their mission statements. They are true to their word! Being Open, Honest, Trustworthy, Knowledgeable, Loving, Helpful, Kind, Caring, and always looking out for Seniors and their Families, and they always look after their staff 💚💚💚."
In every way, Lisa reflects the heart of caregiving: consistency, connection, and the quiet pride of knowing you've made someone's life better today.
Why we’re the most trusted home care service in Kelowna, Penticton & Vernon BC:
We’ve been caring for Kelowna, Penticton & Vernon BC for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
V
Valencia R.
★★★★★
2 weeksThis is an exceptional business run by super caring owners and caregivers. I would not hesitate to recommend Home Instead to families who require care for a loved one.
J
Jim R.
★★★★★
3 weeksWe felt the service was excellent and also referred to another elderly friend.
C
Carolyn C.
★★★★★
3 weeksWhen my mom came to visit they were a great resource for figuring out options for supporting her AND me!” Thank you Home Instead
S
Shelley E.
★★★★★
3 weeksThey provided great care for my Mom when she needed care after coming home from the hospital. So thankful!
J
Jim
★★★★★
3 weeksVery easy and convenient to deal with, and the people throughout the organization were great! Would not hesitate to have them help my parents again!
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Kelowna, BC help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Respite Care
When family caregivers need a break, our Care Pros are ready to step in, providing seamless, quality care for older adults, while giving family members a chance to rest and recharge.
24-Hour Care
When you need care day and night, we’re there. Our Care Pros provide constant, compassionate support to help older adults stay safe, comfortable, and cared for at home around the clock.
Transitional Care
After surgery or a hospitalization, our Care Pros can help you home safely, get you settled comfortably, and provide the ongoing support and medication reminders needed for a smooth recovery.
Specialized Home Care
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
End-of-Life Care
Working alongside palliative care teams or independently, we offer compassionate care to help families make the most of their time together during life’s final stages.
Nurse-Directed Care
Need a higher level of support? Our Care Pros can also support more medically focused tasks including medication management, glucose monitoring, and more.
In-Home Companion Care
Sometimes the best care is conversation and quality time. Our Care Pros provide companionship and social engagement, whether it’s playing cards, going for a walk, or sharing lunch.
All Home Care Services
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Appointments & Errands
We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.
Serving Kelowna, Penticton & Vernon BC and the surrounding area.
Since 2002, with more than 20 years of local experience, Home Instead has been part of the community, providing quick access to top-rated home care in Kelowna.
Proudly caring for communities near you:
Lake Country, Kelowna, West Kelowna, Peachland, Summerland, Penticton, Naramata
…to name a few.
Get started with the most trusted home care in Kelowna, Penticton & Vernon BC
We're here to listen and guide you through every step of the decision-making process. Our Kelowna, Penticton & Vernon BC caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Kelowna, Penticton & Vernon BC community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as City Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Kelowna General Hospital or Penticton Regional Hospital.Call Home Instead Kelowna, Penticton & Vernon BC at (250) 860-4113 or request a free consultation to begin creating a personalized care plan.
Get to Know a Care Pro
Lisa G., Home Instead Kelowna, Penticton & Vernon BC
In Home Instead, Lisa G has become a trusted companion for local seniors and their families. Lisa comes to us with a background in married mother of 2 boys, 1 stepdaughter, and 3 grandchildren. worked in a retirement residence for almost 18yrs. i used to do "inhome" daycare for preschoolers. decided seniors were easier than children. the company has offered, and given dementia training. i have had hoyer lift training, med crushing, showering, bathing, dressing, and undressing, stand by assist, toileting, catheter cleaning, and applying(condom catheters). how to use a gait belt, and to help with a pivot and turn. there are so
many small "on the job" tips and tricks you learn and share.. With 7 years at Home Instead, Lisa has built relationships rooted in trust, compassion, and shared joy.
For Lisa, the reward is in the connection. "It goes both ways...they give me back the biggest smiles, and they appreciate all the little things we do. They have amazing life stories that most of them want, and need to tell. It's real true History 💕 They are incredible, and make my 💜 full. I am glad I could be the one there, to hold a hand during a bad day, scary appointment, tense situation, or just a walk in the park 🤩💜 on a beautiful day!," Lisa shares. Through these shared moments, Lisa has learned valuable life lessons, noting, "Be in the Moment...Here and Now. 💜🥰 Everything happens for a reason."
Lisa's daily goal is simple: ensure every client feels safe, comfortable, and cared for. Skilled in i have a lot of patience...so i feel good with dementia clients. end of life is very difficult, but really, i feel like i am a big help to the family, and i feel very honored and privileged to have been a part of their loved ones end of life journey. is a sacred amazing part of life., Lisa finds joy in the details of each visit. "Having someone Thank you for coming, helping, and just being there 😊 It's an honor and a privilege to me that they share part of their life with me 💜 Every smile fills my heart, more and more...I also need to feel loved and appreciated...my Seniors, and sometimes their families give me that...fuel for my Soul 💜," Lisa says of a typical day.
Lisa praises the local team for their dedication and communication. "I have had the best experiences working with this Home Instead All my team mates say the same...We love and trust our Management team. I have had friends who work for other "Seniors Care" companies, and they hate it. So I say Come apply with Us! Word of mouth travels fast, and I often get compliments when someone sees my name tag...They say "My friends Grandma has Home Instead, and they just love it! Or I have overheard Nurses telling families during discharge, "Maybe give Kelowna Home Instead a call...I hear they are the best in town!❤️❤️❤️❤️," Lisa notes. "I know our owner, Janine Karlsen, is a Registered Nurse. She amazes me. She is the New chair of the Kelowna General Hospital Foundation Board. Her partner, Darryl has also stepped into some big roles with the Company. So proud of the team they have created, and their mission statements. They are true to their word! Being Open, Honest, Trustworthy, Knowledgeable, Loving, Helpful, Kind, Caring, and always looking out for Seniors and their Families, and they always look after their staff 💚💚💚."
In every way, Lisa reflects the heart of caregiving: consistency, connection, and the quiet pride of knowing you've made someone's life better today.
Recognized for Care That Makes a Difference
Helping older adults live safely and comfortably at home is at the heart of everything we do. We’re proud to be recognized for the quality care, trusted service, and positive impact we provide within our Kelowna, Penticton & Vernon BC community.
Helpful FAQs
Changes such as missed meals, difficulty keeping up with bathing or dressing, reduced confidence on stairs, or growing worry about being alone can signal that a little help would make daily life safer and more manageable.
Home Instead Kelowna, Penticton & Vernon helps families look at the whole routine, from personal care and companionship to overnight or 24-hour support. The goal is to build the right level of non-medical home care around the person’s preferences and the family’s capacity.
For help starting the conversation, download our What’s Next Toolkit.
The Kelowna, Penticton & Vernon office has served Okanagan seniors for more than 20 years and has been recognized as Best of Kelowna for five consecutive years. That local history helps the team understand how important trust, continuity, and familiar routines are to families.
The office also stays connected with local seniors through educational sessions with Seniors Learning in Retirement, Alzheimer Society relationships, and the Breakfast to Remember. Families can expect care planning that considers the person, the household, and the community around them.
Support can include personal care, companionship, respite, 24-hour care, hospital-to-home transitions, memory and Alzheimer’s support, chronic condition support, specialized routines, veteran support, and end-of-life support.
Care Pros can help with daily living, meals, mobility, meaningful activities, and the practical routines that help someone remain at home. The office can also discuss Family Funded Care and whether other Canadian funding pathways may be relevant.
A Care Pro can provide dependable presence and practical help when family members live elsewhere, work full time, or need relief from an ongoing care role. The plan may involve scheduled visits, respite, overnight support, or a more continuous arrangement.
The office works with families to clarify the routine, identify priorities, and match support to the person’s needs. Care is non-medical and focused on helping someone live safely and comfortably at home.