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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Brenda Enright, Franchise Owner

Brenda Enright, Franchise Owner

​Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Etobicoke’s Home Instead Senior Care allows me to work at my passion and sincerely feel like I am making a difference in a senior’s life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.
Tom F., Vice President, Operations

Tom F., Vice President, Operations

“I was fortunate to have spent the majority of my childhood with all four grandparents. The advantages of having them nearby and learning valuable lessons such as, the power of integrity, importance of education and persistence of hard work, undoubtedly had a positive influence throughout every aspect of my life. They repeatedly advised, aging is a blessing and to live each day to the fullest. They were named, ‘The Greatest Generation’ for good reason”.

Tom’s natural aptitude for leadership has earned him an impressive track record of operational success as a change management & strategic leadership professional. From building and overhauling operational programs to driving cultural business transformation initiatives through his hands-on approach to leadership, Tom fosters a culture of collaboration, empowerment, accountability, employee engagement and customer satisfaction supported by his People, Process, Customer leadership philosophy. He states; “Joining the Home Instead team has been the highlight of my professional career. The opportunity to work with a team of dedicated, caring and focused individuals while being able to make each & every customer interaction a personal experience fills my heart with gratitude. Helping the seniors in our community and at the same, playing a vital part in changing the face of aging is an experience I can only describe as incredible”. Tom has a Master of Business Administration degree from the University of Liverpool and prior to joining Home Instead, successfully held various operational positions for both national and internationally recognized brands. Through a combination of client focused strategies, an overall determination for excellence whilst Tom’s strong track record developing high performance teams are key focus areas to ensure Home Instead continues to enhance the quality of life for seniors and their families.

Adrian Sayers, General Manager, Home Instead Etobicoke

Adrian Sayers, General Manager

Adrian has joined the Home Instead team as the General Manager-Etobicoke following a career in municipal government and the healthcare sector.

Prior to his current role, Adrian was the Administrator at Notre Dame Convent in Waterdown, a community for retired Sisters (nuns). The selflessness and dedication of the Sisters further strengthened Adrian’s commitment to his community and to his belief in providing superior client care services to the senior sector.

Adrian lives in Burlington with his wife and two children who are attending university.

Dan Gallagher, Director of Community Relations

Dan Gallagher, Director of Community Relations

In his role, Dan Gallagher lets healthcare professionals in the Etobicoke and Mississauga area know about Home Instead Senior Care Services and helps families find immediate care in emergency situations. He will responsible for connecting Home Instead Senior Care in the Etobicoke and Mississauga communities. Dan was selected because of his keen interest in seniors and his desire to help them maintain their independent lifestyle. Dan will be out in the Etobicoke and Mississauga communities working with our community partners presenting our public education programs and sharing how Home Instead can help seniors and their families. Dan will also be involved in the community supporting non profit and other organizations that serve seniors.
Paul Alavathil, Director of Business Development

Paul Alavathil, Director of Business Development

Paul grew up in the westend and is grateful to now be able support his community. His career with Home Instead has given him the opportunity to connect with the vast amount of resources that exist to family CAREGivers and their senior loved ones, including those provided by Home Instead Senior Care. He is a good listener and will do his best to understand your unique needs and present you with only the very best of options. His goal is return family caregivers to the role of spouses, sons and daughters and seniors to higher quality of life, by ensuring that your CAREGiver and solutions are "best-fit".
Maria Cecilia DelaCruz, Lead Service Coordinator

Maria Cecilia DelaCruz, Lead Service Coordinator

Born in the Philippines, Maria came to Canada as a young child and has called Etobicoke home since then. She is a former Home Instead CAREGiver and more importantly, a CAREGiver of the Year, so Maria intuitively understands the needs of both our staff and our clients. As the Service Coordinator she will use her experience to schedule clients and CAREGivers in order to provide the highest quality service to clients.
Luckshan Raveendran, Recruitment and Retention Coordinator, Etobicoke

Luckshan Raveendran, Recruitment and Retention Coordinator

As a Recruitment and Retention Coordinator, Luckshan recognizes the importance of quality service when it comes to his role as a human resource professional focusing on recruitment and our CAREGiver’s professional fulfilment. He is engaged in the community for newcomers and seniors, and thrives on building productive and meaningful relationships that have a positive impact on those around them. Given his extensive background in customer service he is able to connect and build strong relationships with seniors and their CAREGivers. Luckshan’s grandparents built a better life for his family and it truly makes him appreciate what they went through. Luckshan believes we need to give back to those that have paved the way for us all, just like all of the seniors at Home Instead. His goal is to leave a lasting impact on those around him and make a difference in the community.

Karen Gabora, Service Coordinator

Karen Gabora, Service Coordinator

Karen has worked in customer service for over 35 years. She chose to work in Senior Care because she is very passionate that everyone has the right to be treated with dignity and respect no matter what age they are. Karen likes to take on challenges and will do her best to get the job done properly. She takes pride in any job she does. I am a very compassionate and caring person with a bubbly fun personability. I am also a very trust worthy and honest person. And I am honoured to be working with such an amazing company and great co-workers.
Belen Villacis, Key Player Assistant

Belen Villacis, Service Coordinator

I come from a large and tight-knit family in which love was always part of our education and way of living; love amongst each other especially towards our grandparents and elders. Working at Home Instead gives me the opportunity to reflect that love with my community. I am a passionate professional, a reliable person and every day I strive to understand the needs of our clients and CAREGivers. My experience working in Human Resources and Administrative positions gave me the chance to improve my communication and empathy skills, which I put in practice with every call I receive, seeing it is a new chance to learn, improve and strengthen the bond between HISC, the seniors and their families.
Nicole Danilko, Service Coordinator, Home Instead Etobicoke

Nicole Danilko, Service Coordinator

Nicole has a widespread background in customer service, with over 10 years experience. Much of her experiences comes from the hospitality industry where she has worked her way up from being a hostess, to server and bartender, to becoming a part of the management team. During her time in the industry, Nicole has built many relationships which have extended outside of work, learning the different values that come from them. In her personal life, Nicole has also helped care for her Mom who is a two time cancer survivor and hopes that her new role at Home Instead will allow her to impact seniors lives like her Mom’s has hers.
Riva Lopez, Key Player Assistant, Etobicoke

Riva Lopez, Key Player Assistant

As a Key Player Assistant, Riva’s return to Home Instead has been a journey of close relationships. Riva originally joined Home Instead in 2008 as a Recruitment & Retention Coordinator. After 2010 she unfortunately had to return home three times on separate occasions to take care of 2 older brothers and her mom when they got ill. Riva’s passion and pride of caring for the community around her is truly reflective of her actions with her family history and moreover, here at Home Instead. She feels very fortunate to be part of a great team of people that adds value to their clients in an extraordinary fashion.

Prior to immigrating to Canada, she was an overseas foreign worker in Abu Dhabi / Dubai United Arab Emirates for a decade where she worked for global companies such as Credit Suisse, Rizzani De Eccher among others. She also served as HR Officer for an EU development project in the city of Puerto Princesa and as an IELTS Invigilator for the British Consulate in the Philippines. In Canada, she was blessed to have the opportunity to work for one other amazing company in Ontario for years.

In her free time, she enjoys spending time with her granddaughter and trying to learn new things.

Georgia Brown, On Call Coordinator

Georgia Brown, On Call Coordinator

As the On Call Coordinator Georgia brings her love for helping others to the role. She brings a lengthy background of over 25 years in Client Service and is committed to providing stellar service to both the clients and the Caregivers.

"Ever since I was a young girl I have always had a passion for working with seniors and the vulnerable in the community and I feel it is especially important to help those that are not fully capable of helping themselves".

Over the past few years I have had my own personal experiences with dealing with some of the many issues and challenges the elderly are faced with, which helps me to empathize and understand our Home Instead clients on a deeper level.

In my spare time I enjoy listening to music and spending quality time with my family and friends.

Jennifer Churchill, Education Coordinator

Jennifer Churchill, Education Coordinator

​As the Education Coordinator, Jennifer believes that the best way to improve the quality of life for seniors receiving our care, is to ensure that our CAREGivers and office staff, (as well as interested community members), receive high quality, practical training on an ongoing basis. Jennifer's prior work experience with Home Instead Senior Care is as a CAREGiver and Client Care Coordinator. She has additional work experience in rehabilitation and health education and achieved two science related degrees (Physiotherapy and Kinesiology). Her work and educational experience combine to make her an advocate and valuable educational resource for seniors and the individuals caring for them.
Ramona Sabau, Enterprise Administration Manager

Ramona Sabau, Enterprise Administration Manager

​As the Enterprise Administration Manager, Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead Senior Care team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.
Ray Bagaoisan, Bookkeeper

Ray Bagaoisan, Bookkeeper

"I am a greater believer in luck, and I find that the harder I work the more I have of it" is a quote by Thomas Jeffreson that Ray identifies with and which inspires him. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He furthered his skills by successfully completing courses in accounting and payroll administration. During those years, he worked for various companies providing accounting services. He also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead Senior Care, and in his own unique way, will support the business and provide service excellence.

Our Team

Your Home Instead team in Etobicoke, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Testimonial

Latest review from our community