Home Instead® CAREGiver of the Month Niyati participated in a scavenger hunt of sorts while she was working with a client, and they both had an absolute blast. The bonding experience was a further strengthening of their already strong relationship. “One of my clients, Ms. B., lives in the past, She loves pranks. One day, she hid my shoes as part of one of her mischievous plans. Indulging her humor, I played along, pretending to embark on a ‘shoe hunt’ adventure with Ms. B.,” Niyati explained. “Amid the laughter, I steered her toward the garden outside her house, turning the search into a stroll. As we enjoyed the fresh air, I skillfully guided her back indoors, ensuring a smooth return while sharing a funny tale with her.” Niyati added: “Ms. B.’s playful antics became a source of joy, highlighting how responsible caregiving can seamlessly blend with humour, creating a lighthearted and caring atmosphere for both of us.”
Discussing the variety of challenges she faces, Niyati said: “I have worked with both independent and dependent clients. I offer more than physical support. I also help them by providing psychological support when clients have dementia, so I handle them with care, as if they are fragile. I provide companionship so they feel familiar with me.” First and foremost, my job is rewarding. Every client has a different nature. Some like entertainment, and some like a quiet environment, so I try to provide care according to their nature. For example, I play cards with them, cook for them and nurture them with singing. Thus, I like to see them smile and laugh. Empathy, honesty, flexibility and providing warm encouragement are my keys to helping my clients. Hence, helping my clients gives me satisfaction, which is what I like most about my job,” Niyati said. Niyati embodies Home Instead’s guiding principles of ‘Build Trust, Take the Lead and Share Your Heart.’ Explaining her dedication to her clients,
Niyati said: “I believe in ‘What goes around, comes around,’ or some would say I am ‘paying it forward.’ I believe in helping the senior community by providing assistance as possible. I want to make seniors as independent as it is safely possible. I am lucky I have a chance to serve our clients as a Personal Support Worker.” Niyati said: “I have worked with both independent and dependent clients. I offer more than physical support. I also help them by providing psychological support when clients have dementia, so I handle them with care, as if they are fragile. I provide companionship so they feel familiar with me.” Niyati loves being a part of the CAREGiver, a member of a network comprised of Home Instead, Inc. and its parent company, Honor.