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Home Instead Caregiver helps senior woman unload groceries from vehicle

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Waterloo, ON.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Brenda Enright, Franchise Owner

Brenda Enright, Franchise Owner

Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Kitchener Waterloo's Home Instead allows me to work at my passion and sincerely feel like I am making a difference in a senior's life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.

Greg Bechard, Franchise Owner

​Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society and focusses the efforts of the Kitchener Waterloo office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and will drive Home Instead Kitchener Waterloo to exceed the expectations of seniors and their families, by striving for service excellence.
Aliza Dundas, General Manager, Home Instead Kitchener-Waterloo

Aliza Dundas, General Manager

Aliza has joined Home Instead as the General Manager for the Kitchener-Waterloo office.  For over 15 years, Aliza has worked in progressive positions with Fairmont Hotels, Movati Athletic and most recently in retirement with Amica Senior Lifestyles.  She has a passion for working with people of all ages to encourage growth and helping you live your best life.  Aliza has grown up in a community of volunteerism, with a focus on being in service to our senior population.  Having grown up living with her family including her grandparents, she truly appreciates the needs of seniors as they age and helping to create exceptional experiences for them.  Aliza is excited to join Home Instead, and continue to be instrumental in helping change the lives of seniors and our community as well as being a servant leader to her peers.

Aliza is married to a Chef, and her home life keeps her busy with her young daughter and two very active dogs!  In her spare time, you will find Aliza out with her family exploring new activities and experiences.


Paul Alavathil, Director of Business Development

For over 10 years Paul has been a great resource to family caregivers and community partners.  He is a great listener and empathetic to the demands placed on spouses, daughters and others who jump to the call of supporting an aging loved one.  He does his best to understand your unique situation and will provide you with options that address the challenges you and your loved one face.  He can help you navigate a hospital to home discharge, speak to the value of one-to-one support in retirement or long-term care or assist you in finding a compatible caregiver to support your loved one in any place that they call home, whether those needs be minimal to complex.  He is highly responsive and thinks outside the box; you are in great hands with Paul!  His favorite things: matcha, cycling, travel and his nephews … but not necessarily in that order. 😉

Photo Andrew Stubbs 1

Andrew Stubbs, Business Development Associate

Andrew is a people person that is always up for a chat. Building meaningful relationships is something that comes very naturally to him. While working towards his Business degree at Wilfrid Laurier University he immersed himself in entrepreneurship, launching his love for connecting with people and solving problems. He prioritizes his quality of life through healthy eating and real-ationships, and loves to share his learnings with his community. He believes when everyone around him is doing better, the world becomes a better place. Andrew also loves learning from other people, and often finds that connecting with seniors within his community provides the most insight. Through constantly teaching and learning, Andrew strives to be a positive force in his community. Outside of his professional endeavours, Andrew is an avid Toronto Maple Leaf’s fan, who hopes one day to see them raise the cup (fingers crossed). Andrew also enjoys spending quality time with his beloved bulldog, Monty. Whether it's going for walks in the park or simply lounging at home, Andrew cherishes the companionship and unconditional love of his furry friend. Lastly, Andrew has a love for books, ranging from classic literature to self-improvement guides.

Jhon Culala, On Call Coordinator, Home Instead Kitchener-Waterloo, ON

Jhon Culala, On Call Coordinator

I am an experienced and dedicated professional who has spent years working in the healthcare industry. Armed with a degree in psychology conferred by Wilfrid Laurier University, I have honed my skills in working with seniors, providing them with the care and support they need to live a happy and healthy lives. Throughout my professional journey, I have developed a deep understanding of the unique challenges that seniors face, from physical health issues to emotional and mental health needs. As a compassionate and skilled professional, I strive to make a meaningful difference in the lives of the seniors I serve. I am passionate about helping them achieve their goals, promoting healthy and fulfilling lives, and ensuring that they receive the care and attention they deserve. With a focus on empathy, understanding, and expertise, I am dedicated to making a positive impact in the lives of seniors everywhere.

Zachary Rewi, Home Care Consultant, Home Instead Waterloo, ON

Zachary Rewi, Home Care Consultant

Zac connects community partners with home care resources, so that they can assist families find solutions to their unique challenges. He is focused on helping seniors live active lives as independently as possible. Zac is routinely “out and about” in the community, conducting in-service presentations and sharing Home Instead's public education programs (i.e. Alzheimer’s, Parkinson’s and palliative care). In his spare time, Zac enjoys an active lifestyle which includes working out, playing tennis or doing anything outdoors.

Jerry Rego, VP of Operations, Home Instead

Jerry Rego, Vice President, Operations

Jerry is an enthusiastic brand champion and after researching Home Instead felt an instant connection to their guiding principles of building trust, taking the lead, and sharing your heart. Jerry is an experienced operations leader with a demonstrated history of success building great teams and growing businesses. Jerry has spent the last 20+ years in operations growing his passion for service excellence and uses his positively outrageous service to delight and astound clients. Jerry specializes in building strong supportive teams while coaching a people first culture across the organization to ensure we are making a difference in people’s lives daily. Jerry is always looking for ways to grow his skillsets and can often be found engaging in conversations with co workers and industry professionals while stepping outside his comfort zone to try something new. Jerry married his high school sweetheart, and they are now parents to 3 amazing children. Jerry spends as much time outdoors with his family as he can swimming, hiking, playing sports and enjoying nature.

Geeve Sandhu, Vice President of Growth

Geeve Sandhu, Vice President, Growth

Geeve has had a lengthy career in the hospitality industry working with several national brands, occupying various roles including General Manager, Regional Manager and Executive Director of Operations. As an entrepreneur, he has owned and operated several independent pubs and restaurants throughout Southwestern Ontario. Geeve has a passion for growing businesses and understands that for successful business growth managers must grow their people first. Accordingly, Geeve has spent his career building teams and relationships, by engaging with all levels of an organization to achieve success together and works hard to be a servant leader. Geeve is excited to work at Home Instead, to give back to the community and supporting you and your aging loved ones. He is married to a Registered Nurse and he and his wife have two beautiful children along with a rambunctious chocolate lab named Portia. He has a passion for cooking, as the kitchen in his home is where you will find him most of the time making an Asian inspired meal, or just baking some delicious butter tarts! Geeve is an avid runner and has competed in several marathons along with many other races across Ontario.

Agna Subbaiah, Recruitment and Engagement Coordinator

Agna Subbaiah, Homeinstead's Recruitment and Engagement Coordinator, holds a postgraduate degree in HR Management. With three years of HR experience, Agna's expertise lies in employee onboarding, talent acquisition, and vendor management. Her dedication to finding compassionate CAREGivers who share Homeinstead's commitment to senior care is unwavering. Agna brings a proactive approach and strong multitasking skills to her role, making her a vital asset in building a compassionate caregiving team. Her genuine and caring nature aligns perfectly with Homeinstead's mission, ensuring that clients receive not just excellent but quality care. Agna is passionate about helping family caregivers by addressing their service inquiries, providing service options, and valuable resources. Her commitment to enhancing the lives of seniors and their families is at the core of her work at Homeinstead. 

Devi Ani, On Call Coordinator

Devi Ani Joseph, RN Educator/Service Coordinator

I am a Registered Nurse and Financial Literacy Campaigner. Being married with two daughters has made my life busy, exciting, and eventful. I joined HI after stumbling across the office from an Uber delivery. I immediately felt the welcoming and warmth of the environment. I started as a CAREGiver, assisting with office admin, and an on-call coordinator. I am presently one of the Service Co-Ordinator's, Educator, and provide nursing direction to our Nurse Directed Services clients. My passion is to help people maintain their health and preserve their wealth. HI is all about community and I am proud to be a part of this team!

Dianne Caraquel, Service Coordinator

Dianne earned her Bachelor’s Degree in Business Administration with a major in Human Resource Management in the Philippines and has worked as a Supervisor with an emphasis on providing excellent customer service to clients guaranteeing their satisfaction. After years of working as a Supervisor, Dianne made the decision to study abroad in Canada. She completed her studies at Conestoga College and obtained a Diploma in Business. Dianne received a promotion to Supervisor at Tim Hortons following her graduation. Recently, Dianne has decided to follow her passion to become part of an organization that helps the elderly. Home Instead felt like the perfect fit.

Dianne was very close to her grandparents, and as a way of honoring them, she promised to join a company that supports Seniors when her grandma passed away. As a Service Coordinator for Home Instead, Dianne wants to carry on offering excellent customer service to the clients we care for in the community by ensure all of their unique needs are met.

Ramona Sabau, Enterprise Administration Manager

Ramona Sabau, Enterprise Administration Manager

​As the Enterprise Administration Manager, Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.
Ray Bagaoisan, Bookkeeper

Ray Bagaoisan, Bookkeeper

"I am a greater believer in luck, and I find that the harder I work the more I have of it" is a quote by Thomas Jeffreson that Ray identifies with and which inspires him. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He furthered his skills by successfully completing courses in accounting and payroll administration. During those years, he worked for various companies providing accounting services. He also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead, and in his own unique way, will support the business and provide service excellence.
Erika Horvat, Bookkeeper, Home Instead

Erika Horvat, Bookkeeper

Erika recently completed her Business Administration – Accounting degree at Brock University. The opportunity to join Home Instead was the perfect next step. She connected with our mission to provide personal care to seniors. She has always enjoyed helping her grandparents with whatever they need and spending time with them, whether that be talking with them over a meal/coffee or playing cards. Providing great customer service has always been important to Erika, as she has always looked for ways to help others in all her past personal and professional experiences. She looks forward to continuing to provide great customer service through her role at Home Instead.  In her spare time, Erika likes to knit and sew, crafts which she picked up from her grandmothers.


Erin Christiano,  Manager of Quality & Standards

Erin Christiano, Manager of Quality & Standards

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.

Our Team

Your Home Instead team in Waterloo, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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