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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Ottawa, ON.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Brenda Enright, Franchise Owner, Home Instead Ottawa

Brenda Enright, Franchise Owner

Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Newmarket’s Home Instead allows me to work at my passion and sincerely feel like I am making a difference in a senior’s life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.
Greg Bechard, Franchise Owner, Home Instead Ottawa

Greg Bechard, Franchise Owner

Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Ottawa office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.
Lise M, Office Manager, Home Instead Ottawa

Lise May, General Manager

‚ÄčLise has been a part of our Home Instead office team since 2017, prior to which she was a Caregiver. She has worked every role in our office and ensures the quality of service is met in every aspect of the care our team provides. 
Lisa C, Director of Client Care, Home Instead Ottawa

Lisa Cadwell, Director of Client Care

Lisa joined the Home Instead team in April of 2010. She has over 25 years of experience working with seniors. Most of those years were working with seniors with Alzheimer's or other Dementia's. Lisa visits with potential clients and does an assessment of home care needs, offering recommendations for care plans and changes to increase senior safety at home. Lisa works with the client and the family to develop an individualized Care Plan. She ensures that clients are best matched with compatible CAREGivers to receive the highest standard of care. Lisa maintains personal, ongoing communication with the client and their family, as well as their CAREGiver ‚Äč through quality assurance visits to the home.
Valentina S, Inquiry Coordinator Home Instead Ottawa

Valentina Salis, Service Coordinator

Valentina joined the Home Instead team in 2021. She is the first point of contact for all families inquiring about service in the east end of Ottawa. She is from Italy and moved to Canada five years ago where she lived in Winnipeg and worked for the provincial Home Care program. She has a Bachelor Degree in Administration and a Master’s Degree in International Relations She really enjoys making a difference with the families she interacts with and is excited to bring her experience from the public sector into a private home care setting. 

Vanessa Brown, Service Coordinator

Vanessa joined the Home Instead team in November, 2020. She is the point of contact for all clients who live in the Ottawa East area and completes the line of communication from Caregiver, to Client, to Family. She brings to the table 10 years of experience in the Customer Service industry, including roles in Sales, Management and Professional Development. She treats everybody she meets with respect and dignity, and is dedicated to creating the best customer experience possible.

Our Team

Your Home Instead team in Ottawa, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community