October 2022 - Sona
When Sona was asked how her job is going, without hesitation, she said, “Being a Home Instead CAREGiver with Mississauga is unforgettable. I really enjoy my work and all of the required tasks. This is the most beautiful, amazing caregiving situation I have experienced, and I have learned something every day with Home Instead.”
After Sona was honoured as a CAREGiver of the Month, she said: “I am employed by a wonderful company. I really enjoy working with the wonderful staff and all of my lovely clients. Each and every client is like family, and they all have a very special place in my heart, forever and always. Working with my sweet clients is so wonderful, amazing and great. I spend good quality time with them.”
Sona finished college in 2008 when she completed her practical nursing program at the Humber College of Applied Arts and Technology and received her practical nursing diploma. Sona's work background is based on her nursing experience. “I have achieved much in a caregiver role from numerous healthcare settings. In my clinical settings, in which I've had a very good experience I learned the different techniques,” Sona said.
“I had been looking at specific jobs that would provide a new and varied experience. For example, I had wonderful experiences working in nursing homes and a hospital, and excelled in those settings. I also had experience working in long-term care and worked in a retirement home in Burlington – both were great experiences,” she added.
“When I started to look elsewhere, I had a goal of working with clients for whom I could provide personal care, companionship, assistance with the activities of daily living and communication to meet any other needs. I focused on Home Instead and the wonderful staff, who ultimately became my family and mean the world to me. I have a very special place in my heart for them.”
Working for Home Instead is not unlike assisting family members. “As a family caregiver, I try to take care of all my family members who are in need because I have the caregiver experience and the heart to do so,” Sona pointed out. As a family caregiver, she took care of an aunt who had lived with Sona's family for many years. Her aunt also had a professional caregiver, but Sona played a significant role.
“My auntie, originally from India, was about 65, and she was a family gem. She reached a point when she required great assistance, and it broke our hearts to see what she was going through, but we were all there for her. I was there to assist my auntie in every way. I always communicated with her and provided safety assurance,” said Sona, who also is taking care of her father, who is in his late 70s. “He is independent, but I try to assist him in every way possible.”
Asked what she likes most about her Home Instead job, Sona said: “I really appreciate all the staff and clients as well as the clients' families because we all work together. We plan and prepare what best suits the client so they feel comfortable, relaxed, happy and at ease. The Home Instead staff is so wonderful, caring, thoughtful, helpful, flexible, reliable, trustworthy, honest, extremely generous, very supportive and much more. The staff assists me in every way and is always there by my side when needed. They feel like family, and that is true for all CAREGivers. They're the best staff I've ever worked with and I love them from the bottom of my heart.”
Sona said her clients are “all like gems to me,” and she tries to assist them in every way while working together as a team. “My favourite stories about my clients are amazing and unforgettable. They all have an extremely special place in my heart,” she said.
One of Sona's clients is from Great Britain. “She is so caring, amazing and sweet, and we are best friends. I often travel to England because some of my family lives there. The client and I often communicate about England, including the area where my client was born and what it is like. I always prepare my client's favourite sandwich she had in England, a jam and margarine sandwich. She has mentioned about her favourite foods in England. I had learned a lot from my client. I call my client ‘My Princess,' ” Sona said.
Another of Sona's clients was born in India. “We enjoy our walks together. Another activity we enjoy is yoga, which he taught. He showed me different techniques and exercises. We have done meditation and different breathing exercises together. I had really learned a lot from my client,” Sona said. “He and his wife ask me to call them ‘Uncle' and ‘Auntie' as they think of me as their daughter. Like my mom and dad, my client and his wife always will have a very special place in my heart. All of my clients are so wonderful, sweet, caring and loving. They deeply and truly have a very special place in my heart forever.”