December 2020 - Arul
"Arul is absolutely outstanding!"
- client's daughter
By any measure, Arul has traveled an impressive career path on his way to Home Instead. His experience has greatly benefited his Home Instead clients and their families. In the 10 months since Arul joined, he has received glowing client reviews while embracing the challenge of helping palliative-care clients, among others. Arul's first client was a retired doctor whose son and daughter also are doctors. The client and his entire family were very supportive of Arul's skilled caregiving efforts, all undertaken during night shifts. "It was so easy to work with them, and the respect I received was priceless. I believed I provided optimal comfort during his life's last chapter. My first client always will be special to me,"Arul said.
Arul's caregiving techniques were perfected from the minute he graduated with Bachelor of Science in Nursing degree in 2008 in his native India. After completing his BSN, Arul worked in Saudi Arabia for four years as a registered nurse. He also worked outside of nursing, including roles as an insurance data claim centre, a pharmacy cashier and a receptionist, all at the same hospital. "The experiences helped me to learn more computer skills and a new language, Arabic,"Arul said.
Arul later worked in the Republic of Maldives, an Asian island nation, where he was promoted as a nursing supervisor in three months and went to the next level as a nursing administrator in less than a year. As a nursing head of department (HOD), he received the opportunity at a clinic that provides a wide range of major services, including lab testing, an ER, a pandemic isolation cent er and other functions.
"That experience built my leadership skills and enhanced my administration knowledge. I worked for two years as the nursing HOD before moving to Canada as a permanent resident status holder (PR). That decision was hard because I had to leave my HOD position, and I knew I would have to start from scratch with my career,"said Arul, who began his next adventure in October 2019. "While I was working at a non-medical job, I talked to a colleague who already had completed her Home Instead interview and was awaiting her orientation date. She gave the complete details. I was delighted and asked her to serve as a reference for me."
Arul's understanding of doctors' and therapists' orders, medications and all other aspects of care is huge for clients. "Always in the medical or caregiving field, our job is to provide collaborative care for the well-being of our clients, so I always think about points of view from other perspectives to help provide optimal care,"Arul said. "I love working with seniors and have received a wonderful opportunity to get to know about them. I feel this is a blessing to serve them. All clients give me a different experience, and I have received positive feedback from all."