Home Care Benefit

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:

Do what we say we’re going to do – each and every time
Solve care problems using compassionate, person-centered solutions
Engage in thoughtful relationships with the families we serve
Give back to our community

About Us

Meet Our Team

Greg Bechard, Franchise Owner

Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Mississauga office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead Mississauga to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.

Jerry Rego, VP of Operations, Home Instead

Jerry Rego, Vice President, Operations

Jerry is an enthusiastic brand champion and after researching Home Instead felt an instant connection to their guiding principles of building trust, taking the lead, and sharing your heart. Jerry is an experienced operations leader with a demonstrated history of success building great teams and growing businesses. Jerry has spent the last 20+ years in operations growing his passion for service excellence and uses his positively outrageous service to delight and astound clients. Jerry specializes in building strong supportive teams while coaching a people first culture across the organization to ensure we are making a difference in people’s lives daily. Jerry is always looking for ways to grow his skillsets and can often be found engaging in conversations with co workers and industry professionals while stepping outside his comfort zone to try something new. Jerry married his high school sweetheart, and they are now parents to 3 amazing children. Jerry spends as much time outdoors with his family as he can swimming, hiking, playing sports and enjoying nature.

Carol Zweig, Regional Director

Carol has joined our team as Managing Director after a lengthy career in the Food Safety and Healthcare industries. Carol’s directorial, management, and sales background has manifested in strong interpersonal and motivational skills, and her greatest joy is helping others while championing the products and services she stands behind.

As a mother of three children with severe food allergies, Carol has also spent years providing specialized care to her family and her community, by being a spokesperson for Anaphylaxis Canada, and by being the inventor behind a product designed to improve the use of the auto-injector for people with Anaphylaxis. Being a mompreneur allowed her to take her desire to help her family and turn it into a product that helped the allergy community at large.

Carol is ready to take her strong client-focused and care background and bring it to the senior community in her new role. She is very proud of what Home Instead is creating and is thrilled to be part of the team.

Amanda Cole, General Manager Private Services

Amanda joined our team as General Manager for our Private Services group after an extensive career in the event services industry. In her prior roles Amanda specialized in coordinating complex projects and issues while maintaining a high level of client and team satisfaction. Often dealing with competing interests, she has been quite effective in finding that “common ground” and an successful solution for all.

Like many other families she has recently experienced the troubles of finding compassionate care for an aging loved one. Navigating this often-difficult process has inspired Amanda to find her new role here at Home Instead. In Amanda’s personal life she is mother to two wonderful but crazy children whom she instills her positive ideals.

Always eager to help, Amanda is looking forward to assisting your family in their time of need!

Keshani Vijh, Manager, Government Services

Keshani (Kay) has joined Home Instead as Manager of Government Services after a lengthy career in the Environmental Services industry. In her previous role, Kay has acquired experience and knowledge in leading and motivating large Customer Service teams across Ontario, while ensuring high quality standards are maintained in a fast-paced environment.

As a proud mom of her 8 year old daughter, Kay is passionate about positive family dynamics and is a Blogger who writes on the topic of self-care for moms, and also tips on how to build strong emotionally balanced relationships. She is driven to help families grow together by sharing Home Instead’s core values.

Dan Gallagher, Director of Community Relations

In his role, Dan Gallagher lets healthcare professionals in the community know about Home Instead Services and helps families find immediate care in emergency situations. He will responsible for connecting Home Instead in the communities. Dan was selected because of his keen interest in seniors and his desire to help them maintain their independent lifestyle. Dan will be out in communities working with our community partners presenting our public education programs and sharing how Home Instead can help seniors and their families. Dan will also be involved in the community supporting non profit and other organizations that serve seniors.

Paul Alavathil, Director of Business Development

Paul grew up in the Mississauga and is grateful to now be able support his community. His career with Home Instead has given him the opportunity to connect with the vast amount of resources that exist to family caregivers and their senior loved ones, including those provided by Home Instead. He is a good listener and will do his best to understand your unique needs and present you with only the very best of options. His goal is return family caregivers to the role of spouses, sons and daughters and seniors to higher quality of life, by ensuring that your CAREGiver and solutions are "best-fit".

Grace Budhoo, Community Care Specialist

Grace grew up with her maternal grandparents as main childcare providers while her parents were at work. She watched the stages of aging her grandparents went through and learned firsthand the importance of empathy and dignity while providing care. She graduated with a B.A in Social Sciences and went on to pursue over 10 years in customer service management. Later she desired more fulfilling work and completed the OTA/PTA diploma, which she led to volunteering in Long Term Care and working in community and clinical rehabilitation. Her passion lies in providing quality care for those in need. She looks forward to her future with Home instead.

Belinda Nazarowycz, Nursing Care Supervisor Mississauga

Belinda Nazarowycz, Nurse Manager

As a Registered Nurse, Belinda has a strong focus in gerontology and is committed to allowing our aging community to be treated with dignity and empathy while preserving a person’s independence and self-respect. In her role Belinda's if focused on delivery of service and ensuring top quality care for our clients. Her nursing background is a highly valuable asset when assisting clients and their families to develop the right Care Plan for their specific needs. Belinda evaluates the Care Plan with the Care Team, the client and the family to ensure delivery of high quality care and client satisfaction.

Connie Sudeyko, Client Care Coordinator

Connie first began her career caring for the vulnerable at Children's Aid Society of Peel. Her many experiences there taught her the value of trust and the importance of building relationships. After taking some time off to raise her family, she once again felt the call to care for individuals in the community, but this time with seniors at Home Instead as a CAREGiver. She found her time with seniors extremely rewarding and has now become the Client Care Coordinator. Connie brings with her a wealth of knowledge and experience, having worked directly with many seniors, and is truly dedicated to enhancing the lives of others. She is excited to collaborate with you to ensure you receive the highest standard of care, quality and excellence.

Errol Gaghadar, Recruitment and Retention Coordinator

My passion for senior care started when I first volunteered for a local retirement community while in high school. The wealth of knowledge within those walls really opened my eyes to wisdom I had never experienced before and realized this is something to cherish. My experiences gained through various customer service roles eventually evolved into client service roles which helped to identify my passion for people and processes. My education in HR from Sheridan college, solidified my commitment and dedication to a lifelong journey of learning and development within the HR industry. After graduating, I attained my Certified Human Resource Professional designation which has allowed me to further continue my journey of professional development within the HR space. I strongly value on-going professional and personal learning and development and will continue to push to become better one day at a time. I’ve worked as an HR Coordinator at a large entertainment organization, a Recruitment Assistant at an engineering firm and now a Recruitment and Retention Specialist here at Home Instead. I enjoy leisure activities such a biking, running and playing baseball, I also enjoy building computers and completing projects both large and small, learning something new every day is also a goal I try to achieve daily, most importantly, I enjoy spending time with family and friends when ever possible.

Rosie Jabbal, Recruitment & Retention Specialist

Rosie has an extensive background in customer service. She previously worked as a manager in the hospitality industry an it was there that she first learned how to build valuable lasting relationships. Rosie wanted to apply her skills to a field where she could make a bigger difference and help others in her community. She began her journey with Home Instead, as a Service Coordinator and in this role she built strong ties to clients and CAREGivers. Because of her success in that role and because opportunity met with skill and training, she was promoted to Recruitment Coordinator and years later she was earned her current role as Recruitment & Retention Specialist. Rosie earned her diploma in Human Resources from Sheridan college, so she will bring both experience and education to this role and continue to build on our roster of exceptional CAREGivers. She will focus on CAREGivers that build trust, take the lead and who share their heart.

Shanyce Balgrove, Service Coordinator

Since the age of 17, Shanyce has had a passion for working with older adults. She has always felt that there aren’t enough people advocating for them so she made it her duty to find herself a career that benefits older adults and enhances their quality of life. Shanyce has over 4 years of practicum and volunteer experience in the senior care field. She also has a strong customer service background having previously worked in retail in and the hospitality industry. Shanyce also has experience working in long-term care homes, retirement homes and assisted living homes. During her time there, she gained many skill, as she worked with social workers, activation-coordinators, personal support workers, and memory care workers. Shanyce holds a Social Service Work-Gerontology diploma from Sheridan College. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead CAREGivers.

Aliyah DeBarros, Service Coordinator

Aliyah excels in fast paced environments with an emphasis on connection. She has extensive customer service work field experience. She has always been drawn to volunteering with older adults as the knowledge and guidance is priceless. With a background in law she values community, she believes in helping and assisting wherever you can. Aliyah is currently completing her diploma for a occupation/physiotherapy assistant with a goal to become a client care coordinator.

Daniela Yepez, Recharge Service Coordinator

Daniela has dedicated her life to work to welfare and health of the community. She has several years of experience in the medical field. Previously, she worked as a Nutritionist in her native country of Venezuela, where she had the opportunity to work closely with seniors. She built strong relationships with these clients and their families in order to improve their quality of life. She feels very proud of being a part of the Mississauga Home instead team as a ReCharge Service Coordinator so she can ese her wealth of knowledge and experience to ensure the highest standard of care.

Mikaela Leonardo, Key Player Assistant

Mikaela recognizes the importance of providing quality services to seniors and to their families. She utilizes her strong background in customer service and her education to ensure that our clients receive reliable and consistent care. She also understands and makes it a priority to establish genuine and trustworthy relationships with clients and CAREGivers and assists them in making the best decisions. Mikaela is excited to learn and gain as much knowledge and experience at Home Instead to carry on for years to come. Currently, Mikaela is in her final year at York University, pursuing her degree in Sociology.

Georgia Brown, On Call Coordinator

As the On Call Coordinator Georgia brings her love for helping others to the role. She brings a lengthy background of over 25 years in Client Service and is committed to providing stellar service to both the clients and the Caregivers.

"Ever since I was a young girl I have always had a passion for working with seniors and the vulnerable in the community and I feel it is especially important to help those that are not fully capable of helping themselves".

Over the past few years I have had my own personal experiences with dealing with some of the many issues and challenges the elderly are faced with, which helps me to empathize and understand our Home Instead clients on a deeper level.

In my spare time I enjoy listening to music and spending quality time with my family and friends.

Janet Hamilton, On Call Coordinator

Since the young age of 18 Janet has worked in some capacity providing quality customer service. Her experiences stems from interacting with individuals from the food to the tourism industry. In every role she has demonstrated that she has great work ethics and goes the extra mile to ensure that the needs of customers are met and that each person I interact with takes with them the fact that I cares. She is an energetic well organized individual who is a firm believer in producing the best quality of work there is, and with over 20 years of experience in customer service she ready to meet and exceed the expectations of our clients.

Jennifer Churchill, Education Coordinator

As the Education Coordinator, Jennifer believes that the best way to improve the quality of life for seniors receiving our care, is to ensure that our CAREGivers and office staff, (as well as interested community members), receive high quality, practical training on an ongoing basis. Jennifer's prior work experience with Home Instead is as a CAREGiver and Client Care Coordinator. She has additional work experience in rehabilitation and health education and achieved two science related degrees (Physiotherapy and Kinesiology). Her work and educational experience combine to make her an advocate and valuable educational resource for seniors and the individuals caring for them.

Ramona Sabau, Enterprise Administration Manager

As the Enterprise Administration Manager, Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.

Erin Christiano, Manager of Quality & Standards

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.

Ray Bagaoisan, Bookkeeper

"I am a greater believer in luck, and I find that the harder I work the more I have of it" is a quote by Thomas Jefferson that Ray identifies with and which inspires him. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He furthered his skills by successfully completing courses in accounting and payroll administration. During those years, he worked for various companies providing accounting services. He also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead, and in his own unique way, will support the business and provide service excellence.

Our Team

Your Home Instead team in Mississauga, ON possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Testimonial

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More Than a Business

Learn more about our mission and the history that drive us today.

Our History & Mission