Home Care Benefit 

​Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Mississauga office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead Mississauga to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.

“I was fortunate to have spent the majority of my childhood with all four grandparents. The advantages of having them nearby and learning valuable lessons such as, the power of integrity, importance of education and persistence of hard work, undoubtedly had a positive influence throughout every aspect of my life. They repeatedly advised, aging is a blessing and to live each day to the fullest. They were named, ‘The Greatest Generation’ for good reason”.

Tom’s natural aptitude for leadership has earned him an impressive track record of operational success as a change management & strategic leadership professional. From building and overhauling operational programs to driving cultural business transformation initiatives through his hands-on approach to leadership, Tom fosters a culture of collaboration, empowerment, accountability, employee engagement and customer satisfaction supported by his People, Process, Customer leadership philosophy. He states; “Joining the Home Instead team has been the highlight of my professional career. The opportunity to work with a team of dedicated, caring and focused individuals while being able to make each & every customer interaction a personal experience fills my heart with gratitude. Helping the seniors in our community and at the same, playing a vital part in changing the face of aging is an experience I can only describe as incredible”. Tom has a Master of Business Administration degree from the University of Liverpool and prior to joining Home Instead, successfully held various operational positions for both national and internationally recognized brands. Through a combination of client focused strategies, an overall determination for excellence whilst Tom’s strong track record developing high performance teams are key focus areas to ensure Home Instead continues to enhance the quality of life for seniors and their families.

Carol has joined our team as Managing Director after a lengthy career in the Food Safety and Healthcare industries. Carol’s directorial, management, and sales background has manifested in strong interpersonal and motivational skills, and her greatest joy is helping others while championing the products and services she stands behind.

As a mother of three children with severe food allergies, Carol has also spent years providing specialized care to her family and her community, by being a spokesperson for Anaphylaxis Canada, and by being the inventor behind a product designed to improve the use of the auto-injector for people with Anaphylaxis. Being a mompreneur allowed her to take her desire to help her family and turn it into a product that helped the allergy community at large.

Carol is ready to take her strong client-focused and care background and bring it to the senior community in her new role. She is very proud of what Home Instead is creating and is thrilled to be part of the team.

Amanda joined our team as General Manager for our Private Services group after an extensive career in the event services industry.  In her prior roles Amanda specialized in coordinating complex projects and issues while maintaining a high level of client and team satisfaction.  Often dealing with competing interests, she has been quite effective in finding that “common ground” and an successful solution for all.

Like many other families she has recently experienced the troubles of finding compassionate care for an aging loved one.  Navigating this often-difficult process has inspired Amanda to find her new role here at Home Instead.  In Amanda’s personal life she is mother to two wonderful but crazy children whom she instills her positive ideals.

Always eager to help, Amanda is looking forward to assisting your family in their time of need!

Keshani (Kay) has joined Home Instead as Manager of Government Services after a lengthy career in the Environmental Services industry. In her previous role, Kay has acquired experience and knowledge in leading and motivating large Customer Service teams across Ontario, while ensuring high quality standards are maintained in a fast-paced environment.

As a proud mom of her 8 year old daughter, Kay is passionate about positive family dynamics and is a Blogger who writes on the topic of self-care for moms, and also tips on how to build strong emotionally balanced relationships. She is driven to help families grow together by sharing Home Instead’s core values.

In his role, Dan Gallagher lets healthcare professionals in the community know about Home Instead Services and helps families find immediate care in emergency situations. He will responsible for connecting Home Instead in the communities. Dan was selected because of his keen interest in seniors and his desire to help them maintain their independent lifestyle. Dan will be out in communities working with our community partners presenting our public education programs and sharing how Home Instead can help seniors and their families. Dan will also be involved in the community supporting non profit and other organizations that serve seniors.

Paul grew up in the Mississauga and is grateful to now be able support his community. His career with Home Instead has given him the opportunity to connect with the vast amount of resources that exist to family caregivers and their senior loved ones, including those provided by Home Instead. He is a good listener and will do his best to understand your unique needs and present you with only the very best of options. His goal is return family caregivers to the role of spouses, sons and daughters and seniors to higher quality of life, by ensuring that your CAREGiver and solutions are "best-fit".

As a Registered Nurse, Belinda has a strong focus in gerontology and is committed to allowing our aging community to be treated with dignity and empathy while preserving a person’s independence and self-respect. In her role Belinda's if focused on delivery of service and ensuring top quality care for our clients. Her nursing background is a highly valuable asset when assisting clients and their families to develop the right Care Plan for their specific needs. Belinda evaluates the Care Plan with the Care Team, the client and the family to ensure delivery of high quality care and client satisfaction.

Connie first began her career caring for the vulnerable at Children's Aid Society of Peel. Her many experiences there taught her the value of trust and the importance of building relationships. After taking some time off to raise her family, she once again felt the call to care for individuals in the community, but this time with seniors at Home Instead as a CAREGiver. She found her time with seniors extremely rewarding and has now become the Client Care Coordinator. Connie brings with her a wealth of knowledge and experience, having worked directly with many seniors, and is truly dedicated to enhancing the lives of others. She is excited to collaborate with you to ensure you receive the highest standard of care, quality and excellence.

Rosie has an extensive background in customer service; she previously worked in the hospitality industry as a manager and it’s there that she first learned how to build valuable lasting relationships. Rosie wanted to apply her skills to a field where she could make a bigger difference and help others in her community. She began her journey with Home Instead 2 years ago, working as a Service Coordinator. She built strong ties to clients and CAREGivers. Because of her success in that role and because opportunity met with skill and training, she was promoted to Recruitment Coordinator. Rosie earned her diploma in Human Resources from Sheridan college, so she will bring to this role experience and education and continue to build on our roster of excellent CAREGivers. She will focus on CAREGivers that build trust, take the lead and who share their heart.

Since the age of 17, Shanyce has had a passion for working with older adults. She has always felt that there aren’t enough people advocating for them so she made it her duty to find herself a career that benefits older adults and enhances their quality of life. Shanyce has over 4 years of practicum and volunteer experience in the senior care field. She also has a strong customer service background having previously worked in retail in and the hospitality industry. Shanyce also has experience working in long-term care homes, retirement homes and assisted living homes. During her time there, she gained many skill, as she worked with social workers, activation-coordinators, personal support workers, and memory care workers. Shanyce holds a Social Service Work-Gerontology diploma from Sheridan College. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead CAREGivers.

Aliyah excels in fast paced environments with an emphasis on connection. She has extensive customer service work field experience. She has always been drawn to volunteering with older adults as the knowledge and guidance is priceless. With a background in law she values community, she believes in helping and assisting wherever you can. Aliyah is currently completing her diploma for a occupation/physiotherapy assistant with a goal to become a client care coordinator.

Daniela has dedicated her life to work to welfare and health of the community. She has several years of experience in the medical field. Previously, she worked as a Nutritionist in her native country of Venezuela, where she had the opportunity to work closely with seniors. She built strong relationships with these clients and their families in order to improve their quality of life. She feels very proud of being a part of the Mississauga Home instead team as a ReCharge Service Coordinator so she can ese her wealth of knowledge and experience to ensure the highest standard of care.​

Mikaela recognizes the importance of providing quality services to seniors and to their families. She utilizes her strong background in customer service and her education to ensure that our clients receive reliable and consistent care. She also understands and makes it a priority to establish genuine and trustworthy relationships with clients and CAREGivers and assists them in making the best decisions. Mikaela is excited to learn and gain as much knowledge and experience at Home Instead to carry on for years to come. Currently, Mikaela is in her final year at York University, pursuing her degree in Sociology.​

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.