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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. In 2009, Debbie Franchuk, RN BN, opened the first local office after identifying the need to provide seniors, aging adults and their families with quality Home Care options. For over 12 years, we have been the trusted provider to care for seniors and aging adults. Families love our team because we:

Give us a call at (403) 984-9225 to learn more!

  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
  • Provide the highest quality Care to our Senior Clients and their Families
  • Offer an online web portal called “The Family Room” where you can review schedules and timely documentation following each shift with your loved one.

About Us

Meet Our Home Care Team

Debbie Franchuk, RN, Co-Owner, Director of Care

Debbie Franchuk, RN, Co-Owner, Director of Care

Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing. Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution. As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.
Fred Franchuk, Co-Owner, Managing Partner

Fred Franchuk, Co-Owner, Managing Partner

Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded. Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful. He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.
Stephen Franchuk, B MGT, General Manager

Stephen Franchuk, B MGT, General Manager

After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the General Manager. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families. Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​
Terry Boyle, Communication Specialist

Terry Boyle, Communication Specialist

As our Communication Specialist, Terry works with new clients and their families every day. Terry loves seniors and believes strongly in helping them stay in their home for as long as possible! As a nurse for over 14 years, Terry has gained extensive knowledge and experience that helps guide families through the maze of senior care options. She works on a daily basis with our Care team and Scheduling team to ensure our senior clients are having their needs met. Terry loves to help seniors and their families during this often very stressful time by spending as much time as needed for the family to feel comfortable. She also works with new CAREGivers who are joining Home Instead in our mission of serving Calgary’s seniors. Terry’s nursing experience, home care experience and caring nature makes her the perfect person to help you with your senior loved one’s needs.
Susan Szabo, Nurse, Client Care Coordinator

Susan Szabo, Nurse, Client Care Coordinator

Susan has an extensive and diverse background in senior care, nursing, administration and safety. A registered nurse for over twenty years, she has worked in long term care, orthopedic surgery, general surgery, obstetrics, emergency and senior management positions both in rural and urban settings. Care of the growing aging population has been a focus throughout her nursing career. Her passion for healthcare, and her desire to support seniors combined with her experience provides her with all the tools required when designing a care plan for our clients.​
Sandy Materi, LPN, Client Care Coordinator

Sandy Materi, LPN, Client Care Coordinator

​Trained as a LPN, Sandy brings a wealth of nursing knowledge to our team. Specially trained as an Advanced Foot Care nurse she adds a special understanding of lower leg and foot health. Sandy leads our team of Foot Care Nurses to make sure each client is receiving the highest quality foot care each appointment. Sandy works diligently with families to help them navigate the many choices of care options for their loved ones. Sandy works with our clients and their families to ensure that their loved ones are receiving care specifically designed to meet their individual needs.
Carter Bannister CCC 2021 SM OPTI

Carter Bannister, Client Care Coordinator

Carter has been serving seniors for over twenty years throughout Western Canada and areas of the United States. Formally trained and meeting the provincial standards as a Recreation Therapist, Carter felt that true person-centred care begins and stays in ones home as he chose the Home Instead team, with spending most of his career working in facilities. With an educational combination of Kinesiology and Gerontology, Carters true passion is improving the Quality of Life of each person he assists. Carter is a dedicated family man who has been married for twelve years to his partner in life Lori, raising their two children, and new Labradoodle puppy.
Nicole Martin Client Care Coordinator 2021 COMP

Nicole Martin, Client Care Coordinator

Nicole works on our team as a Client Care Coordinator where she gets to support CAREGivers and Clients each day. She helps families set up the best care possible for their loved ones so they can remain safe wherever they call home. Originally from Ontario, Nicole is excited to call Home Instead and Alberta home. As a member of the Care Team, she really enjoys impact she gets to see when families choose Home Instead. On my days off you will find Nicole, hanging with my kitties, searching for the ULTIMATE cup of coffee, adventuring the hiking trails, and working on video editing.
Tamara Dhillion, Lead Scheduling Manager

Tamara Dhillion, Lead Scheduling Manager

​Tamara has several years of scheduling experience and is a great asset to our team. She is able to find new ways to solve the daily challenges that arise while keeping a customer focused approach. Her in-depth knowledge of our CAREGiving team allows her to match CAREGivers to even the most challenging situations. Tamara makes it a priority to make sure all of our CAREGivers are prepared to work with our clients. ​
Cassidy COMP

Cassidy Kleppe, Scheduling Manager

Cassidy is one of our Scheduling Managers here at Home Instead. She works diligently to learn about our CAREGivers so that she can match them to our Clients. Just like many other members of our office team, Cassidy started her Home Instead career as a CAREGiver. She loved working with each client and being able to support them in their goal of staying in their own homes. Cassidy left Home Instead for a few years but always knew she wanted to come back! After working for different companies in the industry, Cassidy knew that Home Instead was different. At Home Instead, the matching is so much more personal and intentional. Cassidy’s experience as a CAREGiver coupled with her experience as a Manager helps her to support our CAREGivers.
Colleen Bernard Scheduling Manager 2021 COMP

Colleen Bernard, Scheduling Manager

Colleen joined Home Instead in 2018 as a CAREGiver and immediately felt connected to serving Calgary’s Seniors. Today, Colleen works in a combination of positions such as Supporting new CAREGivers who are joining home instead and also as a scheduling Manager where she matches CAREGivers to clients. Colleen believes in Home Instead’s culture and values, she loves being able to support families and CAREGivers who are calling in for support. When Colleen is not working you can find her in the mountains, Bike riding, with her animals or Sewing.

Tori Siminoski Scheduling Manager COMP

Tori Siminoski, Scheduling Manager

Tori joined Home Instead as a CAREGiver in 2020 because she wanted to pursue a career that would make a difference in the lives of others! Today Tori works as a Scheduling Manager where she helps organize care for seniors while supporting the CAREGivers on shift. Each day she works with Families to ensure their loved ones are receiving the highest quality of care. When asked what she enjoyed most about Caregiving Tori said “It was knowing that I was helping seniors to remain happy and healthy in their own homes”. Tori uses her experience as a CAREGiver to help make successful matches between seniors and Caregivers as she knows first-hand what’s important to seniors in our community. Tori relies on these experiences to help coach other CAREGivers when they are working with clients.

Taylor Pinkney, Weekend Scheduling Manager

​Taylor does a great job of taking care of schedule changes and supporting the organization on weekends. Taylor continues to guide and direct our caregivers while the rest of the team takes a break. Taylor works casual and on call as a scheduling manager. ​
Sara Scheideman Scheduling Assistant 2021 COMP

Sara Scheideman, Scheduling Assistant

Sara enjoys helping Clients and CAREGivers alike with their calls and inquiries, which makes her a great Scheduling Assistant. Sara works on a variety of tasks that support CAREGivers and Clients to ensure they receive the highest quality care. Since she joined the Team in 2020, she has enjoyed helping clients find the care they deserve and looks forward to developing her career with Home Instead. Helping Senior’s stay in their own home is very meaningful to Sara as she has seen her own family members struggle with these tough decisions. For, Sara the most satisfying part of the job is when a client tells her about the wonderful CAREGiver they had care for them, she strives to hear this every day.

Lindsay McKay Recruitment Engagement Coordinator COMP

Lindsay McKay, Recruitment & Engagement Coordinator

Lindsay is our Recruitment and Engagement Coordinator here at Home Instead. She has been in the home care sector for several years and brings her years of experience in scheduling, client care, and caregiver training to her role at Home Instead. Lindsay’s true passion is to help others tap into their potential through relationship building, training, and education. She is a natural leader who is excited to help our candidates go from the application stage all the way through to training then onto caring for our clients. Lindsay works diligently to ensure that CAREGivers are supported and engaged in their roles at Home Instead!
karen ebuenga

Karen Ebuenga, LPN, Foot Care Nurse

Karen works in a very special role at Home Instead as a Foot Care Nurse. Karen has 5 children and has been an LPN for over 20 years! During her professional career she has worked in a variety of settings from Retirement Residences to in patient  Oncology wards, Wound Care in Acute Care, to her specialty in Advanced Foot care in the community. Out of all my experiences Karen says, “I really love working with seniors”. On any given day, Karen will be working with our senior clients helping them understand proper foot health and why this is so important to their overall health and wellness. She provides the clients with a lower leg assessment and the needed nail care to ensure their foot health is in top condition. Her specialty training in Advanced Foot Care gives her the knowledge and expertise to know what to look for to help prevent foot health issues before they arise.

Carly Miller CCC 2021 COMP

Carly Miller, LPN, Foot Care Nurse

Carly has an extensive background in customer service and leadership. A career change to nursing allowed Carly to apply these skills directly to client care. Carly has worked as a CAREGiver at a different franchise office and knows that Home Instead is the best in the business. In addition to her license as a practical nurse, Carly is also trained as an Advanced Foot Care nurse. Carly enjoys meeting with families and discussing how Home Instead can help their senior loved one remain safe in their home. As a nurse, Carly is trained to look for warning signs in seniors and also to ensure there is a safe environment. Whether its training a CAREGiver on site with a senior, helping a family transition a loved one home or developing personalized care plans for a client; Carly is always looking for the best care for each client.

Our Team

Your Home Instead team in Calgary, AB possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home


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