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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Our Promise

Proudly Serving Aging Adults & Their Families

As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

Meet Our Team

About Us

Debbie Franchuk, RN, Co-Owner, Director of Care

Debbie Franchuk, RN, Co-Owner, Director of Care

Caring for people has always been a part of Debbie’s life. This interest began at an early age when her sister was critically injured. This opened Debbie’s eyes to caring for others and ultimately led her to pursue a career in Nursing. Debbie has a distinguished career at Alberta Health Services, there she built a reputation based upon nursing excellence. Debbie has had extensive experience with Home Care and Transition services. In these roles, Debbie saw firsthand the need for in-home care which the public system was not meeting. This inspired Debbie to open a Home Instead office to meet that need and provide a solution. As Director of Care, Debbie is able to use her nursing skills and professional experiences to help families navigate the system and customize unique care plans for each client. Debbie’s credibility is one of the reasons that Home Instead is the right choice for families who are seeking support for their elderly loved ones.
Fred Franchuk, Co-Owner, Managing Partner

Fred Franchuk, Co-Owner, Managing Partner

Fred cares deeply about relationships, he has an old fashioned sense of customer service. He has built a career based upon anticipating and exceeding customer expectations. This high calibre of customer service is constantly being taught to our entire staff and he ensures that our clients and their family's needs are met and exceeded. Fred has worked with teams and organizations where he has built a reputation by raising standards for customer service and satisfaction. Aside from working behind the scenes to manage operations, Fred is continually providing direction and painting the picture of our future as a company. His leadership is one of the key elements that makes our team successful. He also spends a significant amount of time out in our community sharing information about Home Instead with Seniors Residences and Hospitals while continuing to meet with clients and families.
Stephen Franchuk, B MGT, General Manager

Stephen Franchuk, B MGT, General Manager

After providing support to various departments within the organization, it was a natural decision for Stephen to be promoted to the General Manager. His ability to listen and understand helps to solve little problems before they grow, while simultaneously coaching and guiding the support team to meet the demanding and complex needs of our clients and their families. Along with the management of the scheduling department, Stephen also manages our web marketing, social media and will often be seen in the community at various events. Always here to help, Stephen is not afraid to do whatever it takes to keep a client or employee happy.​
Lindsey Little, LPN, Lead Client Care Coordinator

Lindsey Little, LPN, Client Care Manager

Lindsey is an extremely valuable part of our Care Team here at Home Instead Senior Care. Lindsey has been in nursing since 2009. As a Licensed Practical Nurse, Lindsey has spent significant time working with seniors while working in Long Term Care and also in AHS Home Care. Lindsey’s Passion for providing the highest quality care to seniors is what drew her to Home Instead Senior Care. At Home Instead, Lindsey is able to provide seniors with the full spectrum care that they deserve. As a LPN, Lindsey’s medical expertise allows her to see the full picture and provide the needed recommendations to ensure each senior has the best possible outcomes.
Tamara Dhillion, Lead Scheduling Manager

Tamara Dhillion, Lead Scheduling Manager

​Tamara has several years of scheduling experience and is a great asset to our team. She is able to find new ways to solve the daily challenges that arise while keeping a customer focused approach. Her in-depth knowledge of our CAREGiving team allows her to match CAREGivers to even the most challenging situations. Tamara makes it a priority to make sure all of our CAREGivers are prepared to work with our clients. ​
Susan Szabo, Nurse, Client Care Coordinator

Susan Szabo, Nurse, Client Care Coordinator

Susan has an extensive and diverse background in senior care, nursing, administration and safety. A registered nurse for over twenty years, she has worked in long term care, orthopedic surgery, general surgery, obstetrics, emergency and senior management positions both in rural and urban settings. Care of the growing aging population has been a focus throughout her nursing career. Her passion for healthcare, and her desire to support seniors combined with her experience provides her with all the tools required when designing a care plan for our clients.​
Terry Boyle, Communication Specialist

Terry Boyle, Communication Specialist

As our Communication Specialist, Terry works with new clients and their families every day. Terry loves seniors and believes strongly in helping them stay in their home for as long as possible! As a nurse for over 14 years, Terry has gained extensive knowledge and experience that helps guide families through the maze of senior care options. She works on a daily basis with our Care team and Scheduling team to ensure our senior clients are having their needs met. Terry loves to help seniors and their families during this often very stressful time by spending as much time as needed for the family to feel comfortable. She also works with new CAREGivers who are joining Home Instead in our mission of serving Calgary’s seniors. Terry’s nursing experience, home care experience and caring nature makes her the perfect person to help you with your senior loved one’s needs.
Sandy Materi, LPN, Client Care Coordinator

Sandy Materi, LPN, Client Care Coordinator

​Trained as a LPN, Sandy brings a wealth of nursing knowledge to our team. Specially trained as an Advanced Foot Care nurse she adds a special understanding of lower leg and foot health. Sandy leads our team of Foot Care Nurses to make sure each client is receiving the highest quality foot care each appointment. Sandy works diligently with families to help them navigate the many choices of care options for their loved ones. Sandy works with our clients and their families to ensure that their loved ones are receiving care specifically designed to meet their individual needs.

Cassidy Kleppe, Scheduling Manager

Cassidy is one of our Scheduling Managers here at Home Instead. She works diligently to learn about our CAREGivers so that she can match them to our Clients. Just like many other members of our office team, Cassidy started her Home Instead career as a CAREGiver. She loved working with each client and being able to support them in their goal of staying in their own homes. Cassidy left Home Instead for a few years but always knew she wanted to come back! After working for different companies in the industry, Cassidy knew that Home Instead Senior Care was different. At Home Instead, the matching is so much more personal and intentional. Cassidy’s experience as a CAREGiver coupled with her experience as a Manager helps her to support our CAREGivers.

Taylor Pinkney, Weekend Scheduling Manager

​Taylor does a great job of taking care of schedule changes and supporting the organization on weekends. Taylor continues to guide and direct our caregivers while the rest of the team takes a break. Taylor works casual and on call as a scheduling manager. ​

Our Team

Your Home Instead team in Calgary, AB possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community