London (Change Location)
Home Instead History & Mission
To Us, It’s Personal®
Thank you for taking the time to visit our website and for your interest in our services. I was first introduced to Home Instead when I started working at Home Instead's Global Headquarters. I was the Business Performance Manager for the owners of Home Instead offices throughout Canada and nine states in the U.S. Through these experiences I quickly realized how so many lives were being positively impacted by the flexible and customized services we could offer. At the same time, my family was caring for our grandmother who was diagnosed with Alzheimer's disease and the realities of caring for an aging loved one affected my outlook on how care could be delivered. Victoria and I knew we could play a critical role in caring for others and this aligned with our passions.
Every day we educate and inform families about our flexible services, how they can be customized, and about our team who is dedicated to going above and beyond to provide peace of mind and quality care to our clients. We share that we can help our clients and families take control of their care - on their terms. We want families to know that just as our business is family owned they can count on us to treat their loved ones as we would treat our own family.
Our company mission statement is "With care, compassion, integrity, and excellence, we will over-deliver." We seek to fully understand the emotions, challenges, and needs of our clients and families and take great pride in providing peace of mind through exceptional service. If you or a loved one is investigating senior care options please don't hesitate to call our office. We are more than happy to assist in any way we can.