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Home Instead, Trusted Home Care in Richmond Hill, ON

4.7 star rating on Google (49 reviews)
Who is the care for?

Find the right care and cost with a no‑pressure, free consultation.

Call Us: (905) 597-4757
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Why we’re the most trusted home care service in Richmond Hill, ON:

We’ve been caring for Richmond Hill, ON for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.

Here’s why so many families choose us:


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    Skilled & Trusted Caregivers

    We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.

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    Flexible & Consistent Care

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

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    Matches Made to Last

    Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.

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    Proven Expertise

    Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.

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    Customized Care Plans

    Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.

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    Unmatched Experience

    Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.

Read our local Google reviews

R

Ross P.

★★★★★
1 month

We reached out to Home Instead to see what help they could provide in caring for our Mom who has started to show signs of dementia. Traian Rusu came to the house and did a thorough assessment of our needs. We started out with 3 days a week so as to give Dad a break. Fatima was assigned to us. She is wonderful. She would keep mom company, do math puzzles with her, do up her hair. Do exersizes with her. She is so gentle with her. Fatima is pure Gold. All aspects of this process from contact to getting Fatima was fast, and smooth. Would recommend.

J

Joanne B.

★★★★★
1 year

When we unexpectedly needed 24 hour care for my dad due to mom going into hospital, Home Instead were recommended by their retirement residence. They were extremely responsive and were able to set up care immediately. The PSW’s assigned to dad were all fabulous. They were very caring, friendly and professional, and encouraged him to join in the activities available in his home. I highly recommend Home Instead for anyone looking for support for their loved ones.

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Frank W.

★★★★★
1 year

I recently needed quick and urgent onsite care for my mother who suffers from dementia. Home Instead reacted within 24 hours with very qualified and very friendly caregivers. I would certainly recommend them.

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Catherine J.

★★★★★
1 year

My Parents needed help and I didn’t know what to do. My Mom has Alzheimer’s and my father was bedridden. I was so fortunate to come across this company. They have wonderful care givers and I was so comforted knowing they were with my mom and dad. Bahareh was amazing! She cooked wonderful homemade meals for them and keep the house immaculate and laundry was always done. She would help with anything my parents needed. She was very kind. Ursula was also amazing! She would help my mom a lot with her Alzheimer’s through word searches and games. I appreciate these people more than I can express through this review.

C

Colette B.

★★★★★
1 year

I cannot thank Lavern enough for the care she has shown my mother. Lavern took such incredible care of my mother, who has advanced dementia. She went above and beyond, her kindness and genuine compassion made a huge difference in my mom’s well-being. Her patience and ability to connect with her were exceptional. I witnessed her patiently engage my mother, even when she was confused and frustrated. Lavern always knew just how to redirect her in a calming way, and she genuinely made my mother feel valued and understood. We are so grateful for her compassionate approach. I have been really impressed with the level of communication from Home Instead office. They always keep us informed about any schedule changes, and if there’s ever a shift in staff, they let us know well in advance. I always receive timely updates. I appreciate that they check in periodically to see how things are going and if there’s anything more they can do. Their attention to detail and commitment to keeping us in the loop has made all the difference in our experience.


The care you need for the life you want.


From making a meal to helping a loved one with memory loss, our services and our approach to home care in Richmond Hill, ON help older adults in the area age comfortably and confidently at home.

Trusted help for everyday needs.


We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.


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    Light Housekeeping & Meal Prep

    We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.

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    Appointments & Errands

    We offer safe accompaniment to just about anywhere around town. Have an appointment, or need groceries from the local store? We help seniors stay active and connected.

Serving Richmond Hill, ON and the surrounding area.



Since 2016, Home Instead has been part of the community, providing quick access to top-rated home care in Richmond Hill.

Proudly caring for communities near you:

Richmond Hill, Maple, Concord, Thornhill

…to name a few.

Get started with the most trusted home care in Richmond Hill, ON, ON



We're here to listen and guide you through every step of the decision-making process. Our Richmond Hill, ON caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.

Staying connected to the Richmond Hill, ON community

Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Mill Pond Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Mackenzie Health – Richmond Hill Hospital or North York General Hospital.

Call Home Instead Richmond Hill, ON at (905) 597-4757 or request a free consultation to begin creating a personalized care plan.
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Recognized for Care That Makes a Difference

Helping older adults live safely and comfortably at home is at the heart of everything we do. We’re proud to be recognized for the quality care, trusted service, and positive impact we provide within our Richmond Hill, ON community.
CHATS Tim Jones' Charity Golf Classic hole sponsor recognition

2026

Hole Sponsor at CHATS Tim Jones' Charity Golf Classic

Home Instead was proud to be a Hole Sponsor and participate in the CHATS Tim Jones' Charity Golf Classic this year. This fundraiser brings together community leaders, local businesses, and caring individuals in support of older adults and caregivers across York Region and South Simcoe. Together, this incredible event has raised more than $280,000, helping over 8,500 seniors stay safe, healthy, and independent in their communities. This year's proceeds will support vital programs and services, including CHATS Transportation and Meals on Wheels, helping seniors age in place with dignity, independence, and the support they need.

Helpful FAQs

If you're wondering whether it's time to get a little extra help at home, you're not alone. We talk with families across Richmond Hill every week who are asking the same question. Sometimes the signs are subtle—a few missed medications, more isolation, or a change in hygiene. Other times, it's a sudden shift after an illness or hospital stay.

At Home Instead Richmond Hill, we've helped thousands of families recognize those signs and build a care plan that supports independence—not takes it away.

Here are some common signs it might be time to consider in-home care:

  • Missed medications, meals, or appointments
  • Challenges with bathing, dressing, or mobility
  • Increased forgetfulness or signs of memory loss
  • Withdrawal from social activities
  • Stacks of unopened mail or unpaid bills
  • Family caregiver stress or burnout


The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.

Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.

Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.

If you're doing your best to support a loved one at home, it's normal to wonder if bringing in help means giving something up. But in our experience working with thousands of families in the Richmond Hill area, we've seen the opposite: in-home care can help you get back what matters most—quality time, peace of mind, and space to breathe.

Here's when home care might be the right step:

  • You're juggling caregiving with work, family, and your own well-being
  • Your loved one's needs are growing beyond what you can manage alone
  • You're noticing signs of burnout, frustration, or fatigue
  • You want a consistent, trusted partner to rely on

Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.

You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.

There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.

In Richmond Hill, staying home isn't just about comfort—it's about staying connected to what matters.


In-home care vs. assisted living

Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:

  • One-on-one attention in familiar surroundings
  • A flexible schedule that fits your lifestyle
  • Support with meals, mobility, personal care, and companionship
  • Help from Care Pros who get to know your loved one—building trust and routine


In-home care vs. hiring a private caregiver

Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.

With Home Instead, we handle everything:

  • Professional hiring, training, and supervision
  • Background checks, insurance, and 24/7 backup support
  • Personalized matches and no long-term contracts

We've delivered countless hours of care across Richmond Hill—and we're proud to offer a team you can count on.

In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.



Here's how it works with Home Instead Richmond Hill:
  1. We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
  2. We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros bring years of experience supporting chronic conditions or memory care.
  3. We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
  4. We stay connected. Our Richmond Hill office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.

It's care on your terms. Ready to get started?

At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.



Here's what sets our Richmond Hill Care Pros apart:
  • They're trained and trustworthy. Each Care Pro goes through a thorough background check, reference checks, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
  • They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
  • They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
  • They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.

Whether it's help with a shower, accompaniment to your local medical center, or someone to listen to stories from the garden, our Care Pros are here to bring comfort, dignity, and connection. We've been caring for the community since 2016.
Home Instead Richmond Hill, ON - Trusted In-Home Senior Care