Meet Our Team

Working with seniors is something that was instilled upon me from a young age by my mother. When my mother was a volunteer visitor I would occasionally join her on her visits to see Katarina when I was about 8 years old. Katarina was Russian and spoke only a little bit of English. I still remember that Katarina would be in absolute amazement when I would put the straw in my drinking box – she had never seen anything like it and I would show her how it worked! In sharing the same passion with my mother, I continued on during my high school years volunteering at a Long Term Care facility & volunteer visiting also. Later in life when my grandmother was in Long Term Care, just over an hour away, I regularly went to visit her with my three children until she passed away in 2010. Seeing the enjoyment that she would get watching the children run around and engage her was priceless and truly memorable. Being the owner of Richmond Hill’s Home Instead allows me to work at my passion and sincerely feel like I am making a difference in a senior’s life. I am honored to have the privilege to provide services to our clients and it is something I take very personally.

Greg, father to Liam and Ava, and husband to Shelley, is well known in the field of home care, but his roots have simple beginnings as his earliest recollections of senior activism refer to a time when his mom was involved with charities like Meals on Wheels and encouraged him and his siblings to do the same. Today, his sits on the Board of Directors of the Ontario Home Care Association, has strong ties to the Alzheimer Society Peel (including partnership in the Caregiver ReCharge Program) and focusses the efforts of the Richmond Hill & Vaughan office on philanthropy, public education and community outreach. He is an author of the book Trusted Transitions, was presented the Advocacy Award by Home Instead Corporate for his tireless efforts, and since 2009 has driven Home Instead to exceed the expectations of over 1000 seniors and their families, by striving for service excellence.

Originally from Toronto where I was born and raised, I spent most of my adult life overseas – primarily in Europe where I owned and operated restaurants for many years, but also some years in Asia. I have visited every continent except Antarctica, and I am a great proponent of travel as it teaches one the appreciation of both how diverse we are as humans and yet, how similar we all are. My decision to finally return to Canada was influenced greatly by the fact that my parents are getting older and my desire to spend more time with them during this period of their lives. I come from a family where longevity is prevalent - my grandparents on both sides of my family lived long, independent lives and stayed in their homes well into their 90’s. So, I appreciate the positive impact that remaining independent has on people. This, combined with a global perspective from countries such as Japan and Norway that have aging but independent populations themselves, made the Home Instead company culture a perfect place to hang my hat. It also allows me to put my extensive customer service experience earned in hospitality, to work in a meaningful and rewarding way. I am very pleased to be a part of the Home Instead Team and I look forward to building relationships with the wonderful people in our community. My door is always open!

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For over 10 years Paul has been a great resource to family caregivers and community partners.  He is a great listener and empathetic to the demands placed on spouses, daughters and others who jump to the call of supporting an aging loved one.  He does his best to understand your unique situation and will provide you with options that address the challenges you and your loved one face.  He can help you navigate a hospital to home discharge, speak to the value of one-to-one support in retirement or long-term care or assist you in finding a compatible caregiver to support your loved one in any place that they call home, whether those needs be minimal to complex.  He is highly responsive and thinks outside the box; you are in great hands with Paul!  His favorite things: matcha, cycling, travel and his nephews … but not necessarily in that order. 😉

From a young age, Shanyce had a passion to work with older adults. She has always felt that there aren’t enough people advocating for them, so she made it her duty to find herself a career that benefits older adults and enhances their quality of life. Shanyce has over four years of practicum and volunteer experience in the senior care field. She has experience volunteering in long term care homes, retirement residences, and assisted-living homes. During her time there, she gained many skills as she worked with social workers, activation-coordinators, personal support workers, and memory care workers. She also has a strong customer service background having previously worked in retail in and the hospitality industry. Shanyce holds a Social Service Work-Gerontology diploma from Sheridan College. She is excited at the prospect of assisting older adults live comfortably in their home with the assistance of Home Instead CAREGivers.

As a Registered Nurse, Belinda has a strong focus in gerontology and is committed to allowing our aging community to be treated with dignity and empathy while preserving a person’s independence and self-respect. In her role Belinda's if focused on delivery of service and ensuring top quality care for our clients. Her nursing background is a highly valuable asset when assisting clients and their families to develop the right Care Plan for their specific needs. Belinda evaluates the Care Plan with the Care Team, the client and the family to ensure delivery of high quality care and client satisfaction.

Jennifer received her BA in Political Science at Ryerson University and has worked in a variety of different industries. This has allowed her to fine tune her professional abilities, not the least being her exceptional people skills. She has worked for the Brampton Senior Association where she gave back to her community by presenting workshops and seminars on topics such as elder abuse, identity theft and fitness programs. These efforts positively impacted the lives of the seniors Jennifer touched – a talent she has now brought with her into the position of Recruitment and Engagement Coordinator. She wants to use her experience to contribute to home care by recruiting people that fit within the cultural values of Home Instead. She plans to focus on engaging well-qualified CAREgivers who possess a high degree of compatibility so as to best serve the clients we have. She finds the collaborative nature of her fellow colleagues will support this focus and the desire she has for helping others. She is passionate about creating a safe and mindful space for not only seniors, but anyone who would benefit from a warm smile and a helping hand.

With a genuine passion for supporting exceptional at-home care for the elderly, Joshua brings a positive attitude and a personal connection to the field. Having witnessed his own grandmother's battle with Alzheimer's, he has developed a deep understanding of the importance of quality care and the positive impact it can have on the lives of seniors. As a graduate of The University of Waterloo with a degree in legal studies, Joshua has honed their critical thinking and problem-solving skills. However, his true calling lies in supporting and enhancing the lives of older adults. He firmly believes that every senior deserves compassionate and personalized care, tailored to their unique needs. In his free time, Joshua enjoys camping trips, indulging in cinema, and finding peace in building intricate plastic model kits. Joshua is thrilled to be a part of the Home Instead team, where they can combine their professional skills with their heartfelt commitment to elderly care. He strives to make a positive difference in the lives of our cherished seniors.

Jerry is an enthusiastic brand champion and after researching Home Instead felt an instant connection to their guiding principles of building trust, taking the lead, and sharing your heart. Jerry is an experienced operations leader with a demonstrated history of success building great teams and growing businesses. Jerry has spent the last 20+ years in operations growing his passion for service excellence and uses his positively outrageous service to delight and astound clients. Jerry specializes in building strong supportive teams while coaching a people first culture across the organization to ensure we are making a difference in people’s lives daily. Jerry is always looking for ways to grow his skillsets and can often be found engaging in conversations with co workers and industry professionals while stepping outside his comfort zone to try something new. Jerry married his high school sweetheart, and they are now parents to 3 amazing children. Jerry spends as much time outdoors with his family as he can swimming, hiking, playing sports and enjoying nature.

Geeve has had a lengthy career in the hospitality industry working with several national brands, occupying various roles including General Manager, Regional Manager and Executive Director of Operations. As an entrepreneur, he has owned and operated several independent pubs and restaurants throughout Southwestern Ontario. Geeve has a passion for growing businesses and understands that for successful business growth managers must grow their people first. Accordingly, Geeve has spent his career building teams and relationships, by engaging with all levels of an organization to achieve success together and works hard to be a servant leader. Geeve is excited to work at Home Instead, to give back to the community and supporting you and your aging loved ones. He is married to a Registered Nurse and he and his wife have two beautiful children along with a rambunctious chocolate lab named Portia. He has a passion for cooking, as the kitchen in his home is where you will find him most of the time making an Asian inspired meal, or just baking some delicious butter tarts! Geeve is an avid runner and has competed in several marathons along with many other races across Ontario.

Dan connects community partners with home care resources, so that they can assist families find solutions to their unique challenges. He is focused on helping seniors live active lives as independently as possible. Dan is routinely “out and about” in the community, conducting in-service presentations and sharing Home Instead's public education programs (i.e. Alzheimer’s, Parkinson’s and palliative care). Additionally, Dan plays an active role in supporting non for profits, including Be a Santa to a Senior, Give Tuesday and Give 65. In his spare time, Dan enjoys a good game of golf.

Farhiyo is Home Instead’s Business Development Associate. She comes from a very strong background in Health Care, completing a bachelor’s degree in in Health Studies at York University with a certificate in Health Informatics. Farhiyo has a passion for the Health Care Industry, and along with being a genuine and caring person, which will be strengths that will make a positive impact to the clients we serve. Farhiyo loves helping others, listening to their concerns and is very passionate about providing not only excellent but quality care to clients and spreading awareness.  She is excited to help family caregivers by addressing their service inquiries and providing service options and resources.  Farhiyo will also be the point person for all items related to Facebook and Instagram and will work with each office to manage their Local Pages.

Rosie has an extensive background in customer service. She previously worked as a manager in the hospitality industry an it was there that she first learned how to build valuable lasting relationships. Rosie wanted to apply her skills to a field where she could make a bigger difference and help others in her community. She began her journey with Home Instead, as a Service Coordinator and in this role she built strong ties to clients and CAREGivers. Because of her success in that role and because opportunity met with skill and training, she was promoted to Recruitment Coordinator and years later she was earned her current role as Recruitment & Retention Specialist. Rosie earned her diploma in Human Resources from Sheridan college, so she will bring both experience and education to this role and continue to build on our roster of exceptional CAREGivers. She will focus on CAREGivers that build trust, take the lead and who share their heart.

Over the course of several years, Mikaela has established genuine and trustworthy relationships with CAREGivers, so transitioning from Key Player Assistant to Education Coordinator was easy. She recognizes that providing CAREGivers with education helps them take the lead with their clients, will empower them and allow them to provide specialized support. Her main goal is to ensure that Home Instead CAREGivers feel prepared before their shifts and that they recognize their unlimited potential!

​As the Enterprise Administration Manager, Ramona recognizes the importance and value of providing high-quality services to our CAREGivers, our office employees and our clients. Her extensive experience as office manager and her background in accounting are serving her in managing the payroll, accounting, client invoicing and all other day to day office challenges here at Home Instead. Ramona loves multi-tasking and helping people. She is very excited to be part of the Home Instead team because she gets to do what she loves. In her spare time, Ramona likes to get outside and spend time with her family.

​"I am a greater believer in luck, and I find that the harder I work the more I have of it" is a quote by Thomas Jeffreson that Ray identifies with and which inspires him. Ray finished his Bachelor of Science in Business Administration in the Philippines and has since had extensive experience in accounts payable and accounts receivable. He furthered his skills by successfully completing courses in accounting and payroll administration. During those years, he worked for various companies providing accounting services. He also developed strong interpersonal skills and an natural ability to build strong and lasting relationships. Ray knows his talents are the right fit with Home Instead, and in his own unique way, will support the business and provide service excellence.

Erika recently completed her Business Administration – Accounting degree at Brock University. The opportunity to join Home Instead was the perfect next step. She connected with our mission to provide personal care to seniors. She has always enjoyed helping her grandparents with whatever they need and spending time with them, whether that be talking with them over a meal/coffee or playing cards. Providing great customer service has always been important to Erika, as she has always looked for ways to help others in all her past personal and professional experiences. She looks forward to continuing to provide great customer service through her role at Home Instead.  In her spare time, Erika likes to knit and sew, crafts which she picked up from her grandmothers.

 

Erin has joined Home Instead as Manager of Quality & Standards after a lengthy career in the Food Service industry. For over 20 years Erin has had many roles such as lead trainer for Canada opening up new franchisee restaurants, to working within the Franchisee head office in various roles, to finally owning 2 franchise’s along with her husband. She also started a separate food and beverage catering company working with private clubs for the past 11 years. During the course of time, Erin was honoured to be involved with numerous charities such as Heart and Stroke Foundation, Relay for Life, MS Society, and the Canadian Breast Cancer Run for the Cure. Erin is very excited to join Home Instead as her passion for Seniors started from a young age, by volunteering at a retirement home doing odd jobs for those who needed help. But quickly discovered the Seniors wanted more of companion. Erin was extremely fortunate to grow up having both sets of grandparents very active in her life with weekly visits, As she grew older, she started to see their health challenges take over which caused her to be even more involved in their lives. Erin is excited to complete the full circle working with such an amazing organization helping Senior’s continue to live their best life.